Baskin-Robbins

176 Columbia Turnpike, Florham Park
(973) 822-0404

Recent Reviews

Sort by
Steven

I got two milk shakes. For my preference, it was too much milk and not enough shake. I am sure some people would like the thinner milk shake, but for me, I would prefer a thicker milk shake.

Atmosphere: 4

Food: 3

Service: 3

hem prasad

We ordered banana split and ice cream scoops were so small. 3 scoops combined would be the size of 1.5 scoops. When I asked about the size, the associate just said that is the size of the scoop and it looks big in the picture. We could have just bought 3 scoop ice cream instead of a banana split which would have been worth the money.

Food: 1

Service: 1

Victor New York

2 people skipped line in front of me, but to take their "friends" orders is priority

Jimmy Xu

Terrible service

Terrence McGarty

Not a very customer friendly place. Asked for some ice cream and the server looked at the container, walked away and started servicing other customer's coffee. No answer. Then I asked what the issue was, she did not respond, would not even look at me, but another server just said no ice cream and then continued with other customers. This is in my opinion and in my experience the most unfriendly customer interface I have ever experienced. One wonders how this survives. Never to return!

Kay Kay

I would to hate say because I'm african American but I was there waiting to place my order for ice cream when she walked away to serve a white police officer and another white male customer. She never even said I will be back so I left. I will not spend money where I'm not wanted

JP Ayala

One night of the employees was making out with a girl in the other side of the register and that same night we were told that we had to leave because it was 10min before closing, which is ridiculous. I have never been kicked out out of nowhere in such rude manner. If you need a place to make out found a room but don’t do it the work place.In addition they can never get your other right. they barely speak English and if they make a mistake and you point it out they say is your fault. They have zero knowledge of any kind of customer service and they are just straight rude.I highly, and I insist, highly recommend to avoid this location at all cost.

Faizan Ahmad

Good place for a family outing.

Sunshine34500

Carries all the flavors. Pleasant staff. Cleanest restaurant rooms. Ice cream cakes are excellent. Parking very accessible.

Davey Anthony

I have been coming here for a very long time. They always make your drinks correctly. I recommend it for anyone who loves sweets or desserts. Smoothies are actually very smooth to drink as they should be. Ice cream is delicious and the place is always clean. Very good and fast customer service. I recommend it to anyone looking for a quick sweet bite.

Whitney DH

Always great friendly and fast staff

Craig Moran

Awful service. Not the first time I've walked out without being helped. But, definitely the last.

Craig Moran

Awful service. Not the first time I've walked out without being helped. But, definitely the last.

Kim Mongak

I waited there for at least an hour waiting to pick up my cake order. They lied to my face saying that a friend of mine picked it up. Ridiculous. Then, I had to argue to get my money back. Do NOT order from them.

Kim Hermanns Mongak

I waited there for at least an hour waiting to pick up my cake order. They lied to my face saying that a friend of mine picked it up. Ridiculous. Then, I had to argue to get my money back. Do NOT order from them.

Loading...