Even 1 star is too generous! I came to Dunin and experienced the worst service I’ve ever seen. The staff is completely careless, unprofessional, and disrespectful. Zero customer service, no communication, and absolutely no effort to help with anything. I have never seen a place managed this poorly.
I don’t recommend this place to anyone. If you want to waste your time and get treated badly, this is the perfect place. Otherwise, stay far away!
Atmosphere: 1
Food: 1
Service: 1
Afsheen Irani
Unprofessional and disgusting behavior by the ladies behind the counter. They make fun of customers (including myself) in Gujurati, which I clearly understand
Service: 1
Randy Haskel
Got in the car with my new coffee, tasted it and it tasted like dish soap. Beyond awful. Dumped it at the next garbage I found.
Neal Flaster
Terrible service, No manager on duty, no one speaks English as their native language. Rina is rude and obnoxious. This franchise is an embarrassment to the Dunkin Donuts name and I would have given it 0 stars if I could.
Service: 1
Nicolas Fernandez
Worst Dunkin’ donuts , rude cashier, wrong order. Horrendous service and doesn’t know how to scan the Dunkin’ app.
Atmosphere: 1
Food: 1
A N
Staff is rude and nasty. They act like you are bothering them by ordering something and yet it’s packed in there i🤷♀️
Aon
One of the worst Dunkin' in terms of service. I'm never gonna come back to this location again.
Atmosphere: 2
Food: 3
Service: 1
Hank Chang
Straightforward, good iced green tea and donuts and ice cream here.
Atmosphere: 3
Food: 3
Service: 4
Maria Alcocer
Bacon is always cold
najala Jackson
The Indian staff workers are horrible, they also have the worst customer service skills I have ever came across.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Sausage Egg & Cheese on a Croissant
Employees are not properly trained with lack of care.
Jen Yip
Other reviewers are correct when they note the rude staff here. I live in Brooklyn NY where service is often brusque, but the staff here is another level of rude. That said, there is easy parking and plenty of seating including comfy booths and an overall clean location. The food quality is also good. One star added for those amenities but the service really pulls this location down.
Atmosphere: 4
Food: 4
Service: 1
Diana Abreu
Rude employee, terrible coffee, and wet English muffin. I understand that the employee was just arguing with her colleague, but there is no excuse for abruptness.
Atmosphere: 5
Food: 1
Service: 1
Laura
Not hygiene. They are not wearing hats. Not clean environment…
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Bagel
C Y
Very sloppy at making drinks. Not following proper drinks making protocol.
Even 1 star is too generous!
I came to Dunin and experienced the worst service I’ve ever seen. The staff is completely careless, unprofessional, and disrespectful. Zero customer service, no communication, and absolutely no effort to help with anything. I have never seen a place managed this poorly.
I don’t recommend this place to anyone. If you want to waste your time and get treated badly, this is the perfect place. Otherwise, stay far away!
Atmosphere: 1
Food: 1
Service: 1
Unprofessional and disgusting behavior by the ladies behind the counter. They make fun of customers (including myself) in Gujurati, which I clearly understand
Service: 1
Got in the car with my new coffee, tasted it and it tasted like dish soap. Beyond awful. Dumped it at the next garbage I found.
Terrible service, No manager on duty, no one speaks English as their native language. Rina is rude and obnoxious. This franchise is an embarrassment to the Dunkin Donuts name and I would have given it 0 stars if I could.
Service: 1
Worst Dunkin’ donuts , rude cashier, wrong order. Horrendous service and doesn’t know how to scan the Dunkin’ app.
Atmosphere: 1
Food: 1
Staff is rude and nasty. They act like you are bothering them by ordering something and yet it’s packed in there i🤷♀️
One of the worst Dunkin' in terms of service. I'm never gonna come back to this location again.
Atmosphere: 2
Food: 3
Service: 1
Straightforward, good iced green tea and donuts and ice cream here.
Atmosphere: 3
Food: 3
Service: 4
Bacon is always cold
The Indian staff workers are horrible, they also have the worst customer service skills I have ever came across.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Sausage Egg & Cheese on a Croissant
Restaurantji Recommends
Employees are not properly trained with lack of care.
Other reviewers are correct when they note the rude staff here. I live in Brooklyn NY where service is often brusque, but the staff here is another level of rude. That said, there is easy parking and plenty of seating including comfy booths and an overall clean location. The food quality is also good. One star added for those amenities but the service really pulls this location down.
Atmosphere: 4
Food: 4
Service: 1
Rude employee, terrible coffee, and wet English muffin.
I understand that the employee was just arguing with her colleague, but there is no excuse for abruptness.
Atmosphere: 5
Food: 1
Service: 1
Not hygiene. They are not wearing hats. Not clean environment…
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Bagel
Very sloppy at making drinks. Not following proper drinks making protocol.
Atmosphere: 2
Food: 1
Service: 2
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