I have gotten an iced macchiato here a few times and each time I get a disgusting, bitter drink. The espresso they use is really light brown, and weak. For almost $6 a drink it’s just unacceptable
Food: 1
Service: 4
Ronnie Morris
They were so busy and I walked in a nice girl came up to me and I told her I was picking up a mobile order and she made it right away and was very positive even with the rush ! I wish I got her name ! She wears glasses and had a black shirt very professional
Atmosphere: 5
Food: 5
Service: 5
Shaima Ameen
The latter is amazing, the hash brown is hot and fresh, the stuff nice and friendly.
Atmosphere: 5
Food: 5
Service: 5
Kristen Thomas
My recent experience at Dunkin on Lacey Rd was truly exceptional, thanks to the outstanding assistance of Manager Krista (possibly the owner) and her friendly and efficient staff.
Despite the store being extremely busy, Krista went above and beyond to accommodate my large order for my employees. She patiently answered my questions, provided helpful suggestions, and ensured that every detail was taken care of. Her professionalism and dedication were truly impressive.
Despite the high volume of customers (inside and in the drive through), the store was well-run and organized. I was immediately greeted and received prompt assistance. The checkout process was streamlined and efficient, making it a breeze to complete my purchase.
Overall, my experience at Lacey Dunkin was exceptional. Krista's exceptional customer service, combined with the friendly and efficient staff, created a seamless and positive retail experience. I highly recommend this store!.
My teenage son said, "As soon as I saw her (Krista) before she even saying a word I knew she was that nice."
Dirve thru so slow with only 3 cars and took one hour to get my caramel craze iced latte wirh extra caramel
Food: 1
Alexandra
i love this dunkin! i live closer to the waretown one but prefer this one. they are very kind, including one woman at the drive thru who always has her nails done, she’s super kind too. they’ve only ever slightly messed up my order once and when i told them they fixed it right away. nice location near other shopping and leads onto the GSP if you commute so it’s easy to get coffee in the morning.
Atmosphere: 5
Food: 5
Service: 5
Sev Wiz
I ordered a coffee mocha colada it's the worst coffee I ever tasted it tastes horrible it was not made right at all terrible very dissatisfied very specially when you think you want something that you know is going to taste a certain way and then when you get it it's like straight horrible never tasted something like this in my life
Atmosphere: 4
Food: 1
Service: 3
Matt Selvar
Need more staff in the morning. Lines are too long.
Atmosphere: 1
Food: 5
Service: 1
Caden Felix
THIS PLACE SUCKS.my family was just trying to Dunkin’ but they got every thing the order WAS WORNG we had to go back thair two times never go to this Dunkin’s.
Atmosphere: 1
Food: 1
Service: 1
Precious Strand
By far the worst Dunkin around, nothing but regret every time I visit this location.
STAY AWAY FROM THIS DUNKIN' DONUTS THEY ARE HORRIBLE THEY CANNOT EVEN MAKE A CUP OF COFFEE CORRECTLY .DONUTS ARE ALWAYS STALE HERE IS MY JELLY DONUT WITH NO JELLY IN IT. THIS PLACE SUCKS..
Atmosphere: 3
Food: 1
Service: 1
Christa Marie
Staff us amazing and moves fast .
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Doughnut, Sandwich
Olivia Seidel
This is the best dunkin compared to lanoka harbor, the staff here is so sweet and friendly and they make my drink right every time!
Atmosphere: 5
Food: 5
Service: 5
Melanie Kellner
10/25/23 8:00 AM. Wrong order 2 days in a row and they would not refund. Terrible customer service.
Atmosphere: 1
Food: 1
Service: 1
Tracy Beard
I’ve had so many problems at lacey road dunkin. they need some new management. customer service is absolutely awful on the weekend mornings. starbucks here i come!
I have gotten an iced macchiato here a few times and each time I get a disgusting, bitter drink. The espresso they use is really light brown, and weak. For almost $6 a drink it’s just unacceptable
Food: 1
Service: 4
They were so busy and I walked in a nice girl came up to me and I told her I was picking up a mobile order and she made it right away and was very positive even with the rush ! I wish I got her name ! She wears glasses and had a black shirt very professional
Atmosphere: 5
Food: 5
Service: 5
The latter is amazing, the hash brown is hot and fresh, the stuff nice and friendly.
Atmosphere: 5
Food: 5
Service: 5
My recent experience at Dunkin on Lacey Rd was truly exceptional, thanks to the outstanding assistance of Manager Krista (possibly the owner) and her friendly and efficient staff.
Despite the store being extremely busy, Krista went above and beyond to accommodate my large order for my employees. She patiently answered my questions, provided helpful suggestions, and ensured that every detail was taken care of. Her professionalism and dedication were truly impressive.
Despite the high volume of customers (inside and in the drive through), the store was well-run and organized. I was immediately greeted and received prompt assistance. The checkout process was streamlined and efficient, making it a breeze to complete my purchase.
Overall, my experience at Lacey Dunkin was exceptional. Krista's exceptional customer service, combined with the friendly and efficient staff, created a seamless and positive retail experience. I highly recommend this store!.
My teenage son said, "As soon as I saw her (Krista) before she even saying a word I knew she was that nice."
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts, Munchkins Donut Hole Treats, Caramel Iced Macchiato
Dirve thru so slow with only
3 cars and took one hour to get my caramel craze iced latte wirh extra caramel
Food: 1
i love this dunkin! i live closer to the waretown one but prefer this one. they are very kind, including one woman at the drive thru who always has her nails done, she’s super kind too. they’ve only ever slightly messed up my order once and when i told them they fixed it right away. nice location near other shopping and leads onto the GSP if you commute so it’s easy to get coffee in the morning.
Atmosphere: 5
Food: 5
Service: 5
I ordered a coffee mocha colada it's the worst coffee I ever tasted it tastes horrible it was not made right at all terrible very dissatisfied very specially when you think you want something that you know is going to taste a certain way and then when you get it it's like straight horrible never tasted something like this in my life
Atmosphere: 4
Food: 1
Service: 3
Need more staff in the morning. Lines are too long.
Atmosphere: 1
Food: 5
Service: 1
THIS PLACE SUCKS.my family was just trying to Dunkin’ but they got every thing the order WAS WORNG we had to go back thair two times never go to this Dunkin’s.
Atmosphere: 1
Food: 1
Service: 1
By far the worst Dunkin around, nothing but regret every time I visit this location.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
STAY AWAY FROM THIS DUNKIN' DONUTS THEY ARE HORRIBLE THEY CANNOT EVEN MAKE A CUP OF COFFEE CORRECTLY .DONUTS ARE ALWAYS STALE HERE IS MY JELLY DONUT WITH NO JELLY IN IT. THIS PLACE SUCKS..
Atmosphere: 3
Food: 1
Service: 1
Staff us amazing and moves fast .
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Doughnut, Sandwich
This is the best dunkin compared to lanoka harbor, the staff here is so sweet and friendly and they make my drink right every time!
Atmosphere: 5
Food: 5
Service: 5
10/25/23 8:00 AM. Wrong order 2 days in a row and they would not refund. Terrible customer service.
Atmosphere: 1
Food: 1
Service: 1
I’ve had so many problems at lacey road dunkin. they need some new management. customer service is absolutely awful on the weekend mornings. starbucks here i come!
Atmosphere: 1
Service: 1
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