I walked in and saw that the store was a little busy. There was a line and people were getting impatient. There was one girl working the front registers and the other 4 or 5 were in the back laughing in what I believe is Spanish. The girl behind the register did a great job and was extremely polite and helpful. What was unacceptable is how slow my order came out. I am very disappointed, usually they’re pretty good with how fast everything comes out.
Atmosphere: 3
Food: 3
Service: 1
John Cirilo
I'm definitely done with Dunkin Donuts 🍩. I've given this location on Adelphia, in Freehold New Jersey so many opportunities. They have given me unsweetened ice tea in the past that has tasted like cleaning solutions, they recently have given me the wrong order 2 days in a row. I ordered 2 a grilled cheese sandwiches 🥪 on plain bagels with bacon and for 2 days in a row got the grilled cheese with no bacon. They did compliment me for the errors by giving me the bagels for free, the following 2 days but then today I order the same thing, get home and find that my bagel 🥯 looks like it has some form of flesh eating bacteria on the outside of the entire bagel. I'm done with dunkin donuts 🍩. Too much B.S. Too many time this continues to happen, over and over again. Now your trying to kill me with this food. This is crazy 😆 🤪
Food: 1
Shanna Martorano
Best Dunkin in town tbh
Atmosphere: 5
Food: 5
Service: 5
Robert Williams
Posting under a friend's account since mine isn't working. Unfortunately service depends GREATLY on who takes care of you. They have some five star employees here(the woman with the curly hair and the younger Latina girl) who are extremely pleasant and go above and beyond....but they also have really bad employees such as the old guy with the accent. There also are some sanitation issues/health concerns with some of the employees.
Unfortunately after a horrible experience I won't be back which is disappointing as a regular.
Please reward your good employees mentioned above and reprimand the bad ones!
Atmosphere: 1
Food: 1
Service: 1
Kelis Stewart
The employees are very rude and get mad when they have to take an order. Every time I come here I get treated like trash.
Atmosphere: 1
Food: 1
Service: 1
R
The best DD in this area. Great friendly staff, fantastic manager, super clean and nice inside and the donuts always look and taste fresh. We just wish they’d go back to doing full sprinkles on the classic donuts like other states as our kids look forward to the sprinkles and now they’re only on a quarter of the classic donut. Otherwise, awesome place!
Atmosphere: 5
Food: 4
Service: 5
Shary García
People in drive through is very tough , dont blame me but is true, most of the time people from India they speak to you like they are placing the order instead of you, looks like they are the customer ... no customer service at all.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Iced Latte
Maria Duran
One of the nicest DD. Clean friendly and order right.
Atmosphere: 5
Food: 5
Service: 5
Maya Provvidenza
Best Dunkin i have ever been to all around. The coffee is always perfect and even in a rush they get your order out in reasonable time. Overall great !!
Atmosphere: 5
Food: 5
Service: 5
Bianca E
I did a mobile ordered and asked if they could put whipped cream since it’s not an option. They charged me for the price of a munchkin at the window & there was barely any whipped cream on both of my coffees. Point is if your going to charge me for something make sure I’m getting what you’re charging me extra for.
This is an above average Dunkin' location. Always friendly, always fast, coffee is always hot or cold (whichever you prefer)
Atmosphere: 5
Food: 5
Service: 5
dylan batta
staff is passive aggressive and I don’t think this Dunkin has even gotten my complete order right. Just drive the extra five minutes to the next one that actually has good
Atmosphere: 5
Food: 2
Service: 1
mackenzie birdsall
Best Dunkin' location around! They always make my coffee absolutely perfect, which I unfortunately can't say about other locations. Another reason I love to visit this Dunkin' is because of the friendly staff. Enrique(drive through window staff) brings customer service to the next level with his evident product knowledge and personable attitude. He greets every customer with a smile, meanwhile checking each receipt to ensure each customer is handed their correct order. Enrique is the best!
Atmosphere: 5
Food: 5
Service: 5
BRYAN BENNEWITZ
Love the do it yourself coffee
Atmosphere: 5
Food: 5
Service: 5
Shea Merritt
The drive thru set up is weird, but it was fast and the employee was very pleasant.
I walked in and saw that the store was a little busy. There was a line and people were getting impatient. There was one girl working the front registers and the other 4 or 5 were in the back laughing in what I believe is Spanish. The girl behind the register did a great job and was extremely polite and helpful. What was unacceptable is how slow my order came out. I am very disappointed, usually they’re pretty good with how fast everything comes out.
Atmosphere: 3
Food: 3
Service: 1
I'm definitely done with Dunkin Donuts 🍩. I've given this location on Adelphia, in Freehold New Jersey so many opportunities. They have given me unsweetened ice tea in the past that has tasted like cleaning solutions, they recently have given me the wrong order 2 days in a row. I ordered 2 a grilled cheese sandwiches 🥪 on plain bagels with bacon and for 2 days in a row got the grilled cheese with no bacon. They did compliment me for the errors by giving me the bagels for free, the following 2 days but then today I order the same thing, get home and find that my bagel 🥯 looks like it has some form of flesh eating bacteria on the outside of the entire bagel. I'm done with dunkin donuts 🍩. Too much B.S. Too many time this continues to happen, over and over again. Now your trying to kill me with this food. This is crazy 😆 🤪
Food: 1
Best Dunkin in town tbh
Atmosphere: 5
Food: 5
Service: 5
Posting under a friend's account since mine isn't working.
Unfortunately service depends GREATLY on who takes care of you. They have some five star employees here(the woman with the curly hair and the younger Latina girl) who are extremely pleasant and go above and beyond....but they also have really bad employees such as the old guy with the accent.
There also are some sanitation issues/health concerns with some of the employees.
Unfortunately after a horrible experience I won't be back which is disappointing as a regular.
Please reward your good employees mentioned above and reprimand the bad ones!
Atmosphere: 1
Food: 1
Service: 1
The employees are very rude and get mad when they have to take an order. Every time I come here I get treated like trash.
Atmosphere: 1
Food: 1
Service: 1
The best DD in this area. Great friendly staff, fantastic manager, super clean and nice inside and the donuts always look and taste fresh. We just wish they’d go back to doing full sprinkles on the classic donuts like other states as our kids look forward to the sprinkles and now they’re only on a quarter of the classic donut. Otherwise, awesome place!
Atmosphere: 5
Food: 4
Service: 5
People in drive through is very tough , dont blame me but is true, most of the time people from India they speak to you like they are placing the order instead of you, looks like they are the customer ... no customer service at all.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Iced Latte
One of the nicest DD. Clean friendly and order right.
Atmosphere: 5
Food: 5
Service: 5
Best Dunkin i have ever been to all around. The coffee is always perfect and even in a rush they get your order out in reasonable time. Overall great !!
Atmosphere: 5
Food: 5
Service: 5
I did a mobile ordered and asked if they could put whipped cream since it’s not an option. They charged me for the price of a munchkin at the window & there was barely any whipped cream on both of my coffees. Point is if your going to charge me for something make sure I’m getting what you’re charging me extra for.
Atmosphere: 5
Food: 1
Service: 1
Restaurantji Recommends
This is an above average Dunkin' location. Always friendly, always fast, coffee is always hot or cold (whichever you prefer)
Atmosphere: 5
Food: 5
Service: 5
staff is passive aggressive and I don’t think this Dunkin has even gotten my complete order right. Just drive the extra five minutes to the next one that actually has good
Atmosphere: 5
Food: 2
Service: 1
Best Dunkin' location around! They always make my coffee absolutely perfect, which I unfortunately can't say about other locations. Another reason I love to visit this Dunkin' is because of the friendly staff. Enrique(drive through window staff) brings customer service to the next level with his evident product knowledge and personable attitude. He greets every customer with a smile, meanwhile checking each receipt to ensure each customer is handed their correct order. Enrique is the best!
Atmosphere: 5
Food: 5
Service: 5
Love the do it yourself coffee
Atmosphere: 5
Food: 5
Service: 5
The drive thru set up is weird, but it was fast and the employee was very pleasant.
Atmosphere: 5
Food: 5
Service: 5
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