Awful experience. I bought the new steak salad. There were maybe 2 small pieces of steak. The steak tasted like cardboard. I also had multiple things missing within the salad. Both salads had the roasted red peppers which tasted awful, extremely bitter and salty, could not even eat. For the prices of these salads I should not experience anything like this. We live around 25 minutes away so it made no sense to drive back. Never coming back.
Atmosphere: 1
Food: 1
Service: 1
Dana Martucci
I will NEVER go here again. We ordered pick up, 3 salads. I went and picked it up and when I got home, there were only 2 salads and forgot the 3rd. The one new stack salad they have had 5 small pieces, looks nothing like their photo and barely and food in the bowl. The steak salad says over wild rice and it had quinoa •. My husband does not like quinoa. I called to let them know so I had to drive back and wait for my order to be fixed. They made the salad they forgot and made a new steak salad. We got home and the new steak salad had no cheese! If you order pick up check your bag before leaving! A waste of $50! The rolls were soooo hard you couldn’t squeeze it or bite
Food: 1
Service: 1
Daulton Gollinge
Used to love Saladworks. However, I will not be going anymore because of their ordering kiosk. The entire process takes twice as long as just ordering face to face. The workers are constantly stopping to help customers because the whole system is too complicated. This is nothing against the workers but the company itself. This is bad for business and a complete waste of time. I asked one worker if I could just order through them and they flat out told me “No”. Whoever’s idea it was from the corporate office will only care when they don’t get their end of year dividend. Customers only matter when those on top have their money messed with. They don’t care about their customers.
Courtney Sciurba
I come this saladworks frequently. And while it is good salad, the prices are absolutely ridiculous. I always thought the prices were high… But now they have increased even more. So now when you create your own salad, the meat and avocado are not part of the five toppings included, therefore you pay extra for that. I just spent $42 on two salads… I can go to a legit restaurant and get an actual meal for that price. So, as much as I like saladworks and it’s a healthier option as far as fast food goes, I unfortunatelywill not be making it a regular option.,
GBSR0618
Computer could not process the order. Bread stale and after mentioning it to the young man on the staff he just walked away. I was hitting the bread on the table very hard it was like a rock. New girl at counter very polite and helpful but needed more training.
Atmosphere: 4
Food: 1
Service: 2
Christine Kenny
The Cobb salad was delicious and love the green goddess dressing..so good!
Atmosphere: 3
Food: 5
Service: 5
Stanley Nichols
This is one salad works i will never goback to its 3pm Monday September 22 every thing i ask for was wrong the lady wad to busy on here phone she wasn't worried about me basically threw my salad away i will stop ther $20wasted
Food: 1
Service: 1
Kelly Bishop
You used to be able to order from a person. Now they just let you stand there for over 10 minutes, until finally someone asks you if you want something, just to tell you that you have to order on the kiosk. No signs saying that is the only way to order. Another Customer was not happy about it either and complained loudly. Not some place I want to eat at in the future! Just pathetic.
Atmosphere: 3
Food: 3
Service: 1
Lu Lu Belle
I love ordering my salad after the gym from my phone and it’s always ready and so good! The rolls are the best too!
Staff is always pleasant, orders are always perfect, store is always clean!
Atmosphere: 5
Food: 5
Service: 5
Barry Goldberg
Time to give up going here. Even though the store is empty, they now require you to enter your order in their kiosk instead of telling them what you want on your salad. They also raised their prices and don’t display the prices on the store. You can only view them in the kiosk.
Atmosphere: 1
Food: 3
Service: 1
Lisa Harmon Mollicone
Food very good. I do prefer to not use the touch screen, though. Food always fresh and lots of options. Lynn and Barbara always so kind. They always make you feel welcomed. Nice staff. - bring back chunky blue cheese dressing/ not creamy blue cheese 😊
Atmosphere: 5
Food: 5
Service: 5
Maurice Bell
Very good healthy options! I love the new additions to the menu. The only thing stopping it from being 5 stars is the price. $15 for a salad is definitely pricey.
Atmosphere: 5
Food: 5
Service: 5
Alisandra Mackey
Salads are always delicious, I love picking the Make Your Own, great options.
Awful experience. I bought the new steak salad. There were maybe 2 small pieces of steak. The steak tasted like cardboard. I also had multiple things missing within the salad. Both salads had the roasted red peppers which tasted awful, extremely bitter and salty, could not even eat. For the prices of these salads I should not experience anything like this. We live around 25 minutes away so it made no sense to drive back. Never coming back.
Atmosphere: 1
Food: 1
Service: 1
I will NEVER go here again. We ordered pick up, 3 salads. I went and picked it up and when I got home, there were only 2 salads and forgot the 3rd. The one new stack salad they have had 5 small pieces, looks nothing like their photo and barely and food in the bowl. The steak salad says over wild rice and it had quinoa •. My husband does not like quinoa. I called to let them know so I had to drive back and wait for my order to be fixed. They made the salad they forgot and made a new steak salad. We got home and the new steak salad had no cheese! If you order pick up check your bag before leaving! A waste of $50! The rolls were soooo hard you couldn’t squeeze it or bite
Food: 1
Service: 1
Used to love Saladworks. However, I will not be going anymore because of their ordering kiosk. The entire process takes twice as long as just ordering face to face. The workers are constantly stopping to help customers because the whole system is too complicated. This is nothing against the workers but the company itself. This is bad for business and a complete waste of time. I asked one worker if I could just order through them and they flat out told me “No”. Whoever’s idea it was from the corporate office will only care when they don’t get their end of year dividend. Customers only matter when those on top have their money messed with. They don’t care about their customers.
I come this saladworks frequently. And while it is good salad, the prices are absolutely ridiculous. I always thought the prices were high… But now they have increased even more. So now when you create your own salad, the meat and avocado are not part of the five toppings included, therefore you pay extra for that. I just spent $42 on two salads… I can go to a legit restaurant and get an actual meal for that price. So, as much as I like saladworks and it’s a healthier option as far as fast food goes, I unfortunatelywill not be making it a regular option.,
Computer could not process the order. Bread stale and after mentioning it to the young man on the staff he just walked away. I was hitting the bread on the table very hard it was like a rock. New girl at counter very polite and helpful but needed more training.
Atmosphere: 4
Food: 1
Service: 2
The Cobb salad was delicious and love the green goddess dressing..so good!
Atmosphere: 3
Food: 5
Service: 5
This is one salad works i will never goback to its 3pm Monday September 22 every thing i ask for was wrong the lady wad to busy on here phone she wasn't worried about me basically threw my salad away i will stop ther $20wasted
Food: 1
Service: 1
You used to be able to order from a person. Now they just let you stand there for over 10 minutes, until finally someone asks you if you want something, just to tell you that you have to order on the kiosk. No signs saying that is the only way to order. Another Customer was not happy about it either and complained loudly. Not some place I want to eat at in the future! Just pathetic.
Atmosphere: 3
Food: 3
Service: 1
I love ordering my salad after the gym from my phone and it’s always ready and so good! The rolls are the best too!
Atmosphere: 5
Food: 5
Service: 5
Exceptional salad!! Very tasty.
Atmosphere: 3
Food: 5
Service: 5
Restaurantji Recommends
Staff is always pleasant, orders are always perfect, store is always clean!
Atmosphere: 5
Food: 5
Service: 5
Time to give up going here. Even though the store is empty, they now require you to enter your order in their kiosk instead of telling them what you want on your salad. They also raised their prices and don’t display the prices on the store. You can only view them in the kiosk.
Atmosphere: 1
Food: 3
Service: 1
Food very good. I do prefer to not use the touch screen, though. Food always fresh and lots of options. Lynn and Barbara always so kind. They always make you feel welcomed. Nice staff. - bring back chunky blue cheese dressing/ not creamy blue cheese 😊
Atmosphere: 5
Food: 5
Service: 5
Very good healthy options! I love the new additions to the menu. The only thing stopping it from being 5 stars is the price. $15 for a salad is definitely pricey.
Atmosphere: 5
Food: 5
Service: 5
Salads are always delicious, I love picking the Make Your Own, great options.
Atmosphere: 5
Food: 5
Service: 5
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