The atmosphere makes it easy to relax and enjoy your food.
l rios
The food portions seem to have gotten small but the prices have gone up.
Atmosphere: 4
Food: 2
Service: 4
WeDa Beans
Here’s my response to the email survey they sent me. I was so upset that our very rare nice night out we planned was derailed I’ve never had a bad experience at cheesecake factory until last night. I’ve been telling my Bf we have to go to cheesecake factory for the best veggie burger he’ll ever have. What a disappointment! I had no idea the menu changed and of course, the two things that I love and always order were removed. Why the beet salad?? Why? People loved that! I only knew about it because so many people talked about it. I’ve been ordering it for years. I should have known when it wasn’t on the menu, I should’ve known that the whole menu might have changed. I just blindly ordered my other favorite, the veggie burger. Why would you change the veggie burger?? Yet another thing that people raved about. I only knew about it because someone told me it’s the best veggie burger you’re ever going to find. And they were right! And I’ve been ordering and absolutely loving that for years. What the heck is that disgusting mush that I was presented with last night?? What the hell is that?! It just seemed like rice put in a mold and dumped on bread. It fell apart all over the place when we tried to choke it down because we paid good money for this crap “burger” and just wanted to have a nice time. And it was on sandwich bread?! Why?? It’s not a sandwich, my God. And it wasn’t even hot. I’m not even sure if your new monstrosity of a veggie burger is supposed to be hot or cold. Unbelievable that you would remove really great food from the menu and replace it with something terrible. It was so awful that as I sat there, so disappointed and sad that I brought someone to who I raved about this veggie burger for so long (and also the beet salad), all I could think of was that I don’t want it and I’m not going to feel forced to eat it and I don’t want to pay this much money for something so awful. And also I felt very much like this was a sneaky dirty trick because I ordered a veggie burger and this is definitely not something that could ever be considered a veggie burger. It’s a cold mold of rice, call it what it is. Our waiter, who was amazing throughout, was not so amazing when presented with an issue. I grabbed his attention while he was running by and I began saying I’m not eating this because this is not what it’s supposed to be…. And he just started talking over me about how he doesn’t know anything about veggie burgers because he’s a meat eater and then he just continued running by while my mouth was left open in shock at this bizarre exchange. My bf made the best of it, but for me, our whole special night was ruined because I did nothing but talk about how he’s going to love the beet salad and the veggie burger at cheesecake factory. And I think I’ve said enough, so I’m not even going to mention how we just trusted you when we saw mango and lime together in a cheesecake, knowing full well that lime could never be a good compliment, to the perfect taste that mango naturally has. Just totally trusted you to have done the work and tested these two flavors together. You couldn’t come up with just mango cheesecake? Who the hell is making these ridiculous decisions at corporate?? Could you please fire them…like yesterday?
Atmosphere: 5
Food: 1
Service: 4
Levi M.
Very good
Luz Elba
The food was ok, but our server took too long to bring out our food... almost an hour... mind you we got seated before the people around us and they got their food way before us... I will never go back
Atmosphere: 2
Food: 2
Service: 1
Lawrence Jones
Great place for lunch while shopping at the mall
Food: 5
Service: 5
craig tullo
We went to the Cheesecake Factory in Freehold to celebrate a friend's birthday. This is not our first time their and and every time we have been there in the past, the food was always great.
This time was no exception. All the meals were tasty, and good portions. And of course the cheesecake was fantastic.
The only complaint I have was the service was horrible. Empty glasses of water and drinks sat unnoticed, some of the food was brought out separately/early (like 15 minutes before the remaining food was brought out). Just overall, poor service.
Other than the service the rest of the experience was great.
Atmosphere: 5
Food: 5
Service: 3
Anup Kushwaha
The food was great, but the service was the worst. The server will come to the table to take the order & deliver it. Ifyou need anything you have to call them.
Atmosphere: 3
Food: 5
Service: 1
Sasha Ibragimova
Cheesecakes Peach and Oreo were delicious, but for salat “beets and avocado” I would give even 3. Avocado wasn’t ready to eat, wasn’t ripen yet, quinoa was fried and hard to chew. But service itself was great!
Isabella Albergo
Amazing bar experience! Liz was my bartender and she was amazing! I’ve been a few times and all of the bartenders are prompt and make amazing drinks! Liz made me a really yummy cosmo. I always get the shrimp tacos which are always super yummy. Good vibes and great service
The BBQ burger was cooked exactly as requested. The waiter was the best part he was professional, polite and extremely helpful.
Atmosphere: 5
Food: 5
Service: 5
VALERIE CASTLE
This place has been going downhill for a while, but we've never walked out...until tonight. Went in for DESSERT ONLY and the server never came to us because for some unknown reason a mariachi band entered the restaurant and began playing. Loudly. This was a surprise to both the patrons and staff, as all operations were halted as the entire staff had to stop what they were doing and watch the mariachi band perform instead of serving their customers. We were sitting there for over 15 minutes and no one ever came to take our order. We left, spent our money elsewhere.
Service: 1
Eneda Guri
I had such a wonderful experience at The Cheesecake Factory in New Jersey! The food was absolutely delicious, but what really made the visit special was the amazing service. Our server, Carl, was outstanding—so kind, polite, and attentive throughout the entire meal. He made sure everything was perfect and went above and beyond to make us feel welcome and taken care of.
Atmosphere: 5
Food: 5
Service: 5
Kara Tulley
Food was ok, cheesecake was awesome as usual.
Atmosphere: 3
Food: 4
Service: 4
Jeannie Caccioppoli
I went for a late lunch with my daughter and had a really great experience. The service was friendly and timely, the atmosphere was fun and inviting, and the food was really tasty with nice size portions. The prices were reasonable and the outdoor area was clean. We will definitely return again.
The atmosphere makes it easy to relax and enjoy your food.
The food portions seem to have gotten small but the prices have gone up.
Atmosphere: 4
Food: 2
Service: 4
Here’s my response to the email survey they sent me. I was so upset that our very rare nice night out we planned was derailed
I’ve never had a bad experience at cheesecake factory until last night. I’ve been telling my Bf we have to go to cheesecake factory for the best veggie burger he’ll ever have. What a disappointment! I had no idea the menu changed and of course, the two things that I love and always order were removed. Why the beet salad?? Why? People loved that! I only knew about it because so many people talked about it. I’ve been ordering it for years. I should have known when it wasn’t on the menu, I should’ve known that the whole menu might have changed. I just blindly ordered my other favorite, the veggie burger. Why would you change the veggie burger?? Yet another thing that people raved about. I only knew about it because someone told me it’s the best veggie burger you’re ever going to find. And they were right! And I’ve been ordering and absolutely loving that for years. What the heck is that disgusting mush that I was presented with last night?? What the hell is that?! It just seemed like rice put in a mold and dumped on bread. It fell apart all over the place when we tried to choke it down because we paid good money for this crap “burger” and just wanted to have a nice time. And it was on sandwich bread?! Why?? It’s not a sandwich, my God. And it wasn’t even hot. I’m not even sure if your new monstrosity of a veggie burger is supposed to be hot or cold. Unbelievable that you would remove really great food from the menu and replace it with something terrible. It was so awful that as I sat there, so disappointed and sad that I brought someone to who I raved about this veggie burger for so long (and also the beet salad), all I could think of was that I don’t want it and I’m not going to feel forced to eat it and I don’t want to pay this much money for something so awful. And also I felt very much like this was a sneaky dirty trick because I ordered a veggie burger and this is definitely not something that could ever be considered a veggie burger. It’s a cold mold of rice, call it what it is. Our waiter, who was amazing throughout, was not so amazing when presented with an issue. I grabbed his attention while he was running by and I began saying I’m not eating this because this is not what it’s supposed to be…. And he just started talking over me about how he doesn’t know anything about veggie burgers because he’s a meat eater and then he just continued running by while my mouth was left open in shock at this bizarre exchange. My bf made the best of it, but for me, our whole special night was ruined because I did nothing but talk about how he’s going to love the beet salad and the veggie burger at cheesecake factory. And I think I’ve said enough, so I’m not even going to mention how we just trusted you when we saw mango and lime together in a cheesecake, knowing full well that lime could never be a good compliment, to the perfect taste that mango naturally has. Just totally trusted you to have done the work and tested these two flavors together. You couldn’t come up with just mango cheesecake? Who the hell is making these ridiculous decisions at corporate?? Could you please fire them…like yesterday?
Atmosphere: 5
Food: 1
Service: 4
Very good
The food was ok, but our server took too long to bring out our food... almost an hour... mind you we got seated before the people around us and they got their food way before us... I will never go back
Atmosphere: 2
Food: 2
Service: 1
Great place for lunch while shopping at the mall
Food: 5
Service: 5
We went to the Cheesecake Factory in Freehold to celebrate a friend's birthday. This is not our first time their and and every time we have been there in the past, the food was always great.
This time was no exception. All the meals were tasty, and good portions. And of course the cheesecake was fantastic.
The only complaint I have was the service was horrible. Empty glasses of water and drinks sat unnoticed, some of the food was brought out separately/early (like 15 minutes before the remaining food was brought out). Just overall, poor service.
Other than the service the rest of the experience was great.
Atmosphere: 5
Food: 5
Service: 3
The food was great, but the service was the worst. The server will come to the table to take the order & deliver it. Ifyou need anything you have to call them.
Atmosphere: 3
Food: 5
Service: 1
Cheesecakes Peach and Oreo were delicious, but for salat “beets and avocado” I would give even 3. Avocado wasn’t ready to eat, wasn’t ripen yet, quinoa was fried and hard to chew.
But service itself was great!
Amazing bar experience! Liz was my bartender and she was amazing! I’ve been a few times and all of the bartenders are prompt and make amazing drinks! Liz made me a really yummy cosmo. I always get the shrimp tacos which are always super yummy. Good vibes and great service
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The BBQ burger was cooked exactly as requested. The waiter was the best part he was professional, polite and extremely helpful.
Atmosphere: 5
Food: 5
Service: 5
This place has been going downhill for a while, but we've never walked out...until tonight.
Went in for DESSERT ONLY and the server never came to us because for some unknown reason a mariachi band entered the restaurant and began playing. Loudly.
This was a surprise to both the patrons and staff, as all operations were halted as the entire staff had to stop what they were doing and watch the mariachi band perform instead of serving their customers.
We were sitting there for over 15 minutes and no one ever came to take our order. We left, spent our money elsewhere.
Service: 1
I had such a wonderful experience at The Cheesecake Factory in New Jersey! The food was absolutely delicious, but what really made the visit special was the amazing service. Our server, Carl, was outstanding—so kind, polite, and attentive throughout the entire meal. He made sure everything was perfect and went above and beyond to make us feel welcome and taken care of.
Atmosphere: 5
Food: 5
Service: 5
Food was ok, cheesecake was awesome as usual.
Atmosphere: 3
Food: 4
Service: 4
I went for a late lunch with my daughter and had a really great experience. The service was friendly and timely, the atmosphere was fun and inviting, and the food was really tasty with nice size portions. The prices were reasonable and the outdoor area was clean. We will definitely return again.
Atmosphere: 5
Food: 5
Service: 5
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