Part of the order was forgotten, the wrong donut was packed, the ordered add on cheese was not added. Coffee was totally watered down. Employee only reacted annoyed to complaints.
Atmosphere: 5
Food: 3
Service: 1
Mason Garth
It’s sometimes a hit or miss. The people for the most part are solid. However the one most annoying thing is they keep covering mg frosted donuts with the paper so then all the frosting comes up. Stop doing that! No other dunks I’ve been to does that. It defeats the purpose of getting one. Drinks mostly are made right but that just seems to be the standard with almost all dunks.
Atmosphere: 3
Food: 3
Service: 3
Luisa M
This new Dunkin' establishment truly impressed me, especially due to the exceptional service provided by Sandy. From effortlessly taking my order to her warm and friendly demeanor, Sandy's professionalism and extensive knowledge of the menu made the entire experience seamless and enjoyable.
Despite a previous order mishap during a recent visit, Sandy's approachability and dedication to customer satisfaction eased my concerns, making me feel valued as a customer. Beyond Sandy's outstanding service, the atmosphere of the Dunkin' was welcoming, and the entire staff exuded a positive energy that added to the overall experience. I cannot recommend this Dunkin' location highly enough for its exemplary service, inviting atmosphere, and friendly
Atmosphere: 5
Food: 5
Service: 5
Luisa
This new Dunkin' establishment truly impressed me, especially due to the exceptional service provided by Sandy. From effortlessly taking my order to her warm and friendly demeanor, Sandy's professionalism and extensive knowledge of the menu made the entire experience seamless and enjoyable.
Despite a previous order mishap during a recent visit, Sandy's approachability and dedication to customer satisfaction eased my concerns, making me feel valued as a customer. Beyond Sandy's outstanding service, the atmosphere of the Dunkin' was welcoming, and the entire staff exuded a positive energy that added to the overall experience. I cannot recommend this Dunkin' location highly enough for its exemplary service, inviting atmosphere, and friendly
Atmosphere: 5
Food: 5
Service: 5
James Corcoran
Sandy and Jess are amazing. Their friendly demeanor and attention to detail make every visit a pleasure. Not only do they make my coffee with precision, but they also create a welcoming atmosphere that keeps me coming back. Top tier?
Atmosphere: 5
Food: 5
Service: 5
Luisathexplorer
This new Dunkin' establishment truly impressed me, especially due to the exceptional service provided by Sandy. From effortlessly taking my order to her warm and friendly demeanor, Sandy's professionalism and extensive knowledge of the menu made the entire experience seamless and enjoyable.Despite a previous order mishap during a recent visit, Sandy's approachability and dedication to customer satisfaction eased my concerns, making me feel valued as a customer. Beyond Sandy's outstanding service, the atmosphere of the Dunkin' was welcoming, and the entire staff exuded a positive energy that added to the overall experience. I cannot recommend this Dunkin' location highly enough for its exemplary service, inviting atmosphere, and friendly
Atmosphere: 5
Food: 5
Service: 5
Conrad Cantell
Carol and Jessica always make me feel special and welcome.
kim ran
The cashier was in a very bad mood this morning. No happy faces at this location. I asked her how much my bill was after she gave me back change because I thought I gave her exact change. She responded as if asking her this question was an inconvenience. By the time I could say I’m just trying to be honest because I thought I wasn’t suppose to receive change she closed the slide window in my face. When I went inside to ask for the half dollar I accidentally gave her at the drive thru, the manager asked me if I wanted to apologize for arguing with the cashier. I could not believe I was being accused of arguing after asking a simple question in what I believed I was being honest about. They refused to give back my half dollar coin that has sentimental value to me. Regardless of my mistake to pay with my half dollar I never imagined being treated so poorly over a cup of hot tea. It took not even 5 minutes during my interactions with these staff members to ruin the reputation of this franchise. How can Dunkin’ run on bad customer service.
Food: 1
Service: 1
Deb Mcgee
Did a Uber eats order for this location accidentally, received 2 donuts out of my order as they were out of everything else ..this is literally a donut shop how are you out of donuts?
A real let down. I ordered a turkey sausage sandwich and the flavor was so bad I thought it might have been rotten. When I did finally get a chance to contact someone I was told I'd be contacted by the store manager. That never happened. This was the first of 2 bad experiences but not with the same store. It's one thing to learn of a customer's crummy experience and make it right but to learn of 2 and say steps will be taken in an effort to retain customer loyalty then disregard it? I spent a total of $24 during these 2 visits and out of it I got one bite of a rotten sandwich and a half full cup of coffee.
Atmosphere: 4
Food: 1
Service: 1
Renee Kunze
Shaun is such a nice employee at Dunkin!! Great customer Service always!!
Part of the order was forgotten, the wrong donut was packed, the ordered add on cheese was not added. Coffee was totally watered down. Employee only reacted annoyed to complaints.
Atmosphere: 5
Food: 3
Service: 1
It’s sometimes a hit or miss. The people for the most part are solid. However the one most annoying thing is they keep covering mg frosted donuts with the paper so then all the frosting comes up. Stop doing that! No other dunks I’ve been to does that. It defeats the purpose of getting one.
Drinks mostly are made right but that just seems to be the standard with almost all dunks.
Atmosphere: 3
Food: 3
Service: 3
This new Dunkin' establishment truly impressed me, especially due to the exceptional service provided by Sandy. From effortlessly taking my order to her warm and friendly demeanor, Sandy's professionalism and extensive knowledge of the menu made the entire experience seamless and enjoyable.
Despite a previous order mishap during a recent visit, Sandy's approachability and dedication to customer satisfaction eased my concerns, making me feel valued as a customer. Beyond Sandy's outstanding service, the atmosphere of the Dunkin' was welcoming, and the entire staff exuded a positive energy that added to the overall experience. I cannot recommend this Dunkin' location highly enough for its exemplary service, inviting atmosphere, and friendly
Atmosphere: 5
Food: 5
Service: 5
This new Dunkin' establishment truly impressed me, especially due to the exceptional service provided by Sandy. From effortlessly taking my order to her warm and friendly demeanor, Sandy's professionalism and extensive knowledge of the menu made the entire experience seamless and enjoyable.
Despite a previous order mishap during a recent visit, Sandy's approachability and dedication to customer satisfaction eased my concerns, making me feel valued as a customer. Beyond Sandy's outstanding service, the atmosphere of the Dunkin' was welcoming, and the entire staff exuded a positive energy that added to the overall experience. I cannot recommend this Dunkin' location highly enough for its exemplary service, inviting atmosphere, and friendly
Atmosphere: 5
Food: 5
Service: 5
Sandy and Jess are amazing. Their friendly demeanor and attention to detail make every visit a pleasure. Not only do they make my coffee with precision, but they also create a welcoming atmosphere that keeps me coming back. Top tier?
Atmosphere: 5
Food: 5
Service: 5
This new Dunkin' establishment truly impressed me, especially due to the exceptional service provided by Sandy. From effortlessly taking my order to her warm and friendly demeanor, Sandy's professionalism and extensive knowledge of the menu made the entire experience seamless and enjoyable.Despite a previous order mishap during a recent visit, Sandy's approachability and dedication to customer satisfaction eased my concerns, making me feel valued as a customer. Beyond Sandy's outstanding service, the atmosphere of the Dunkin' was welcoming, and the entire staff exuded a positive energy that added to the overall experience. I cannot recommend this Dunkin' location highly enough for its exemplary service, inviting atmosphere, and friendly
Atmosphere: 5
Food: 5
Service: 5
Carol and Jessica always make me feel special and welcome.
The cashier was in a very bad mood this morning. No happy faces at this location. I asked her how much my bill was after she gave me back change because I thought I gave her exact change. She responded as if asking her this question was an inconvenience. By the time I could say I’m just trying to be honest because I thought I wasn’t suppose to receive change she closed the slide window in my face. When I went inside to ask for the half dollar I accidentally gave her at the drive thru, the manager asked me if I wanted to apologize for arguing with the cashier. I could not believe I was being accused of arguing after asking a simple question in what I believed I was being honest about. They refused to give back my half dollar coin that has sentimental value to me. Regardless of my mistake to pay with my half dollar I never imagined being treated so poorly over a cup of hot tea. It took not even 5 minutes during my interactions with these staff members to ruin the reputation of this franchise. How can Dunkin’ run on bad customer service.
Food: 1
Service: 1
Did a Uber eats order for this location accidentally, received 2 donuts out of my order as they were out of everything else ..this is literally a donut shop how are you out of donuts?
Food: 1
Service: 1
Standard dunkin...can be a bit slow at times
Restaurantji Recommends
Perfect
Atmosphere: 5
Food: 5
Service: 5
A real let down. I ordered a turkey sausage sandwich and the flavor was so bad I thought it might have been rotten. When I did finally get a chance to contact someone I was told I'd be contacted by the store manager. That never happened. This was the first of 2 bad experiences but not with the same store. It's one thing to learn of a customer's crummy experience and make it right but to learn of 2 and say steps will be taken in an effort to retain customer loyalty then disregard it? I spent a total of $24 during these 2 visits and out of it I got one bite of a rotten sandwich and a half full cup of coffee.
Atmosphere: 4
Food: 1
Service: 1
Shaun is such a nice employee at Dunkin!! Great customer Service always!!
Atmosphere: 5
Food: 5
Service: 5
Absolutely the worst drive thru
SLOW!!! Don’t stop by if in a hurry
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