I placed an online order (a pizza and cheese sticks) when my order arrived (through DoorDash delivery person - “Dhanapal”) I asked were my cheese sticks were as he only handed over the pizza. He “claimed” that Pizza Hut only gave him a pizza, yet the receipt which was attached to the pizza box clearly stated pizza and Cheese sticks! He left, didn’t even try to help or fix the problem. I called Pizza Hut and told them what happened. They explained that they did in fact handed my cheese sticks to the driver, so he either lied or dropped them. Anywho, the Pizza Hut manager fixed it. He replaced the cheese sticks and had them sent over. Though the experience was crazy and unpleasant I’m happy to see that good customer service still exists. Thank you Pizza Hut of Glassboro, NJ!
Food: 5
Service: 5
Dean J
We ordered 3 pizzas and a 2 liter bottle of soda from Pizza Hut directly on their website/app. They sent door dash which delivered the pizzas but no soda. Got ripped off. Every time door dash gets involved there’s always something missing.
Service: 1
john hampton
Waited 45 minutes for 2 personal pizzas only for the dude to look in the pickup for the 4th time and pull it out apparently it had been done the whole time but I guess reading was too diffucult.
Atmosphere: 1
Food: 1
Service: 1
Joey K
Everytime I get delivery they mess up the order. And they charge me right but deliver wrong. When I call to complain they put me on hold and never answer
Zandra A
I am disgusted with the level of service I received today. I order 2 big boxes for delivery. My food was left out in the rain and NO one rang the bell. I contacted Pizza Hut and they told me there is NOTHING they can do. Door Dash delivered it and I have to complain with them? HOW? I did NOT order through the Door Dash App. I ordered from Pizza Hut directly!!! Never Again!!!
Food: 1
Service: 1
Big Cat
Great service here today thank you 👍👍 Very fast
Food: 5
Kyle Stokes
App took my order, charged me.
Went to go get Carry Out,…. closed.
Atmosphere: 1
Food: 1
Service: 1
Andrew
The Pizza Hut pizzas that Target has are better than what this location serves.
Food: 2
Service: 3
Recommended dishes: Boneless Wings, Create Your Own Pizza
aaqib afzal
Worst pizza I ever had, will never buy from this place again!
Ordered a thin crust pizza and it was hard as a rock.
Atmosphere: 1
Food: 1
Service: 2
Tyler Estes
Pizza hut is my favorite of the major chains and I would say my local location here in glassboro is pretty solid. I have been many times and have never had any issues, the food is always hot and ready and always on time. The deals on the app are also pretty solid along with the points system.
They serve the best pizza in town. The big New Yorker has become my go to thing to order and also the garlic breads are pretty decent, too.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Create Your Own Pizza, Cheese Sticks
Charlie Coggins
I usually don't write reviews, but after this experience, I had to. I went in around 1pm to get some lunch the other day, and there was no one behind the counter. I waited a few minutes and finally the "manager" told a young lady, probably a student at the college, to take my order. I asked for a large custom pizza, only pepperoni, and stuffed crust, which I normally get and since the pizza is $17.99 and stuffed crust is $3 extra, i usually pay around $24. But when she gave me my total, it was $31, not $24. I asked her why it was so much, and she told me "well i cant see the menu, so look for yourself". Not only that, but she wasn't in uniform (neither was her manager - they were both wearing black sweatpants and black hoodies, hoods up. I work in fast food, so that's the only reason why I'm criticizing this - being in uniform not only makes you seem approachable and friendly, but its a uniform for a reason). I then asked for just a medium no stuffed crust, and she kind of scoffed at me before changing it. I still paid about $21, which i know that she overcharged me or something. then, i sat down to wait, and a guy came in to pick up a pizza for doordash. the young lady wasn't at the register. I have to hand it to him, he waited for about 7 minutes before saying "hello", to a response of laughter from the back from the young lady and her manager. he said "hello" a few more times, about 3 minutes in between, just responded by more laughter. when she finally got to the counter, he was mad, and i was mad for him. after he got the doordash, he cussed them out under his breath. then, a few minutes later, i overheard the young lady talking with her manager as she was bringing my pizza out. she said "hes so broke he couldnt even afford a large pizza. and how does he even eat this?". i got offended, but i didn't say anything. she walked up and just plopped my pizza on the counter, not saying a word, and walked away. i gave this 2 stars because my last experience was so good, a different young lady was so polite, she helped me when i didn't know what to order, she let me know how long it would be (10 minutes, but it was actually only like 5), and she brought my pizza over to me. such a shame i couldn't have a half decent experience the second time.
Atmosphere: 1
Food: 4
Service: 1
Christopher Michael
I placed an order on NYE and the employee couldn’t understand me. He had an accent but finally got my order correct after giving me an attitude. Idk what he did to my food but I was throwing up with diarrhea non stop for a day and a half. I always order the same thing from pizza hut with no issues which makes me think he did something to it. Never ordering from this pizza hut again.
Service: 1
Reneé C.
NASTY! Long, black hair baked onto my pizza.
NJ Gaming and Auctions Sales
Waited up front 10 min no help employee saw me and just put their head back in their phone Loud music playing (not in store music ) with very offensive language Needless to say I walked out left my $75 order there and will never go back again Was not busy on a Saturday night at 930 pm just rude employees
I placed an online order (a pizza and cheese sticks) when my order arrived (through DoorDash delivery person - “Dhanapal”) I asked were my cheese sticks were as he only handed over the pizza. He “claimed” that Pizza Hut only gave him a pizza, yet the receipt which was attached to the pizza box clearly stated pizza and Cheese sticks! He left, didn’t even try to help or fix the problem. I called Pizza Hut and told them what happened. They explained that they did in fact handed my cheese sticks to the driver, so he either lied or dropped them. Anywho, the Pizza Hut manager fixed it. He replaced the cheese sticks and had them sent over. Though the experience was crazy and unpleasant I’m happy to see that good customer service still exists. Thank you Pizza Hut of Glassboro, NJ!
Food: 5
Service: 5
We ordered 3 pizzas and a 2 liter bottle of soda from Pizza Hut directly on their website/app. They sent door dash which delivered the pizzas but no soda. Got ripped off. Every time door dash gets involved there’s always something missing.
Service: 1
Waited 45 minutes for 2 personal pizzas only for the dude to look in the pickup for the 4th time and pull it out apparently it had been done the whole time but I guess reading was too diffucult.
Atmosphere: 1
Food: 1
Service: 1
Everytime I get delivery they mess up the order. And they charge me right but deliver wrong. When I call to complain they put me on hold and never answer
I am disgusted with the level of service I received today. I order 2 big boxes for delivery. My food was left out in the rain and NO one rang the bell. I contacted Pizza Hut and they told me there is NOTHING they can do. Door Dash delivered it and I have to complain with them? HOW? I did NOT order through the Door Dash App. I ordered from Pizza Hut directly!!! Never Again!!!
Food: 1
Service: 1
Great service here today thank you 👍👍 Very fast
Food: 5
App took my order, charged me.
Went to go get Carry Out,…. closed.
Atmosphere: 1
Food: 1
Service: 1
The Pizza Hut pizzas that Target has are better than what this location serves.
Food: 2
Service: 3
Recommended dishes: Boneless Wings, Create Your Own Pizza
Worst pizza I ever had, will never buy from this place again!
Ordered a thin crust pizza and it was hard as a rock.
Atmosphere: 1
Food: 1
Service: 2
Pizza hut is my favorite of the major chains and I would say my local location here in glassboro is pretty solid. I have been many times and have never had any issues, the food is always hot and ready and always on time. The deals on the app are also pretty solid along with the points system.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
They serve the best pizza in town. The big New Yorker has become my go to thing to order and also the garlic breads are pretty decent, too.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Create Your Own Pizza, Cheese Sticks
I usually don't write reviews, but after this experience, I had to. I went in around 1pm to get some lunch the other day, and there was no one behind the counter. I waited a few minutes and finally the "manager" told a young lady, probably a student at the college, to take my order. I asked for a large custom pizza, only pepperoni, and stuffed crust, which I normally get and since the pizza is $17.99 and stuffed crust is $3 extra, i usually pay around $24. But when she gave me my total, it was $31, not $24. I asked her why it was so much, and she told me "well i cant see the menu, so look for yourself". Not only that, but she wasn't in uniform (neither was her manager - they were both wearing black sweatpants and black hoodies, hoods up. I work in fast food, so that's the only reason why I'm criticizing this - being in uniform not only makes you seem approachable and friendly, but its a uniform for a reason). I then asked for just a medium no stuffed crust, and she kind of scoffed at me before changing it. I still paid about $21, which i know that she overcharged me or something. then, i sat down to wait, and a guy came in to pick up a pizza for doordash. the young lady wasn't at the register. I have to hand it to him, he waited for about 7 minutes before saying "hello", to a response of laughter from the back from the young lady and her manager. he said "hello" a few more times, about 3 minutes in between, just responded by more laughter. when she finally got to the counter, he was mad, and i was mad for him. after he got the doordash, he cussed them out under his breath. then, a few minutes later, i overheard the young lady talking with her manager as she was bringing my pizza out. she said "hes so broke he couldnt even afford a large pizza. and how does he even eat this?". i got offended, but i didn't say anything. she walked up and just plopped my pizza on the counter, not saying a word, and walked away. i gave this 2 stars because my last experience was so good, a different young lady was so polite, she helped me when i didn't know what to order, she let me know how long it would be (10 minutes, but it was actually only like 5), and she brought my pizza over to me. such a shame i couldn't have a half decent experience the second time.
Atmosphere: 1
Food: 4
Service: 1
I placed an order on NYE and the employee couldn’t understand me. He had an accent but finally got my order correct after giving me an attitude. Idk what he did to my food but I was throwing up with diarrhea non stop for a day and a half. I always order the same thing from pizza hut with no issues which makes me think he did something to it. Never ordering from this pizza hut again.
Service: 1
NASTY! Long, black hair baked onto my pizza.
Waited up front 10 min no help employee saw me and just put their head back in their phone Loud music playing (not in store music ) with very offensive language Needless to say I walked out left my $75 order there and will never go back again Was not busy on a Saturday night at 930 pm just rude employees
Atmosphere: 1
Food: 1
Service: 1
Loading...