The food looks good but unfortunately, the service is terrible. I called to place an order for the first time, and the girl who answered the phone seemed annoyed when I asked what side dishes I could order with the dish I wanted. I asked about another dish I wanted, and she told me they don’t have and she ended the call.
Service: 1
AGREMIL ECUADOR
Excellence Ecuadorian food, and even better service
Atmosphere: 5
Food: 5
Service: 5
Lissette Lainez
Immediate attention and delicious food
Atmosphere: 5
Food: 5
Service: 5
alex Flores
Order delivery, order was incomplete and wrong side with the only dish they had from my order. You could call instead of just sending incomplete order, it should cross their mind that one person is hoing to benleft without food, and putting a second order would imply to wait another 40 minutes and pay, service fee, delivey and tip again. Inconsiderate people or inexperienced, either way, horrible service!
Service: 1
Cristhian Pazmiño
I bought a hamburger, they gave me the bread that was stale or soggy, the meat was burnt on the edges and raw in the center.
Atmosphere: 5
Food: 1
Service: 5
ZEUS. TCr
They have terrible delivery service. My order arrived late. The fish tasted bad, and they didn't even send any lemon
Atmosphere: 1
Food: 1
Service: 1
Luis Gonzalez
The food was very salty
Atmosphere: 3
Food: 1
Service: 3
nelson orozco calle
Staff is awesome, food is delicious, prices are excellent
Food is great but I called them to ask for a certain food availability and they confirmed they had it. I go ahead and place the order after they confirmed they cancel within seconds saying it’s out of stock. Very frustrating when you’re hungry and you find out you’re not getting your money back immediately. Didn’t even give me a chance to look into something else I might want from there.
Blanca Osorio
“I recently had the pleasure of dining at [Restaurant Name], and I must say, it’s the best Ecuadorian food I’ve ever tasted! From the moment I walked in, I was greeted with warm hospitality and a vibrant atmosphere that set the stage for an unforgettable meal.
The menu offers an authentic selection of Ecuadorian dishes, each bursting with rich flavors and fresh ingredients. I started with the ensebollado. Chaulafan. Boloñés de verde. Y guatita., which was perfectly seasoned and incredibly refreshing. For my main course, a traditional lamb stew, and it was absolutely delicious – tender, flavorful, and cooked to perfection.
The waitress was so nice and very polite friendly
What truly sets el Cabo apart is their dedication to providing an authentic and memorable dining experience. The staff is knowledgeable and passionate about the food they serve, and they went above and beyond to ensure we had a fantastic meal.
Whether you’re a fan of Ecuadorian cuisine or trying it for the first time, el Cabo is a must-visit. I can’t wait to return and try more of their amazing dishes. Highly recommend!”
Atmosphere: 5
Food: 5
Service: 5
Ivana Pesantes
Very bad experience and terrible customer service. I ordered chicken soup and it was very salty. I asked for a refund and the manager called me angry that the soup was not complete, so I returned almost all of it. (obviously you have to taste the food to know if it is salty or not). What is funny to me is that they took the time to check the soup I returned when they didn't even check or try the salty food before they're selling it. He didn't even call me to apologize for how salty the food was. I hope they pay more attention to customer service. If people complain because something is salty, it's because it's real. Especially someone who has ordered a few times and never complained before. Why would I order I chicken soup and want to return it if the soup is good? Doesn't make sense. I ordered 2 more things that I kept and did not ask for refund. I will definitely not return to this restaurant. I prefer to go to García or las peñas.
Zafaah Baraket
Love it!!?
Atmosphere: 5
Food: 5
Service: 5
Jose Luis Orellana
It's not the first time I've gone. So that means you can trust the food going to be good.
The food looks good but unfortunately, the service is terrible. I called to place an order for the first time, and the girl who answered the phone seemed annoyed when I asked what side dishes I could order with the dish I wanted. I asked about another dish I wanted, and she told me they don’t have and she ended the call.
Service: 1
Excellence Ecuadorian food, and even better service
Atmosphere: 5
Food: 5
Service: 5
Immediate attention and delicious food
Atmosphere: 5
Food: 5
Service: 5
Order delivery, order was incomplete and wrong side with the only dish they had from my order. You could call instead of just sending incomplete order, it should cross their mind that one person is hoing to benleft without food, and putting a second order would imply to wait another 40 minutes and pay, service fee, delivey and tip again. Inconsiderate people or inexperienced, either way, horrible service!
Service: 1
I bought a hamburger, they gave me the bread that was stale or soggy, the meat was burnt on the edges and raw in the center.
Atmosphere: 5
Food: 1
Service: 5
They have terrible delivery service. My order arrived late. The fish tasted bad, and they didn't even send any lemon
Atmosphere: 1
Food: 1
Service: 1
The food was very salty
Atmosphere: 3
Food: 1
Service: 3
Staff is awesome, food is delicious, prices are excellent
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bandera, Carne Azada, Passion Fruit, Salsa Picante Casera, Bollo De Pescado
Excellent first class food and very delicious
Atmosphere: 5
Food: 5
Service: 5
Excellent Everything is delicious and fresh
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Food is great but I called them to ask for a certain food availability and they confirmed they had it. I go ahead and place the order after they confirmed they cancel within seconds saying it’s out of stock. Very frustrating when you’re hungry and you find out you’re not getting your money back immediately. Didn’t even give me a chance to look into something else I might want from there.
“I recently had the pleasure of dining at [Restaurant Name], and I must say, it’s the best Ecuadorian food I’ve ever tasted! From the moment I walked in, I was greeted with warm hospitality and a vibrant atmosphere that set the stage for an unforgettable meal.
The menu offers an authentic selection of Ecuadorian dishes, each bursting with rich flavors and fresh ingredients. I started with the ensebollado. Chaulafan. Boloñés de verde. Y guatita., which was perfectly seasoned and incredibly refreshing. For my main course, a traditional lamb stew, and it was absolutely delicious – tender, flavorful, and cooked to perfection.
The waitress was so nice and very polite friendly
What truly sets el Cabo apart is their dedication to providing an authentic and memorable dining experience. The staff is knowledgeable and passionate about the food they serve, and they went above and beyond to ensure we had a fantastic meal.
Whether you’re a fan of Ecuadorian cuisine or trying it for the first time, el Cabo is a must-visit. I can’t wait to return and try more of their amazing dishes. Highly recommend!”
Atmosphere: 5
Food: 5
Service: 5
Very bad experience and terrible customer service. I ordered chicken soup and it was very salty. I asked for a refund and the manager called me angry that the soup was not complete, so I returned almost all of it. (obviously you have to taste the food to know if it is salty or not). What is funny to me is that they took the time to check the soup I returned when they didn't even check or try the salty food before they're selling it. He didn't even call me to apologize for how salty the food was. I hope they pay more attention to customer service. If people complain because something is salty, it's because it's real. Especially someone who has ordered a few times and never complained before. Why would I order I chicken soup and want to return it if the soup is good? Doesn't make sense. I ordered 2 more things that I kept and did not ask for refund. I will definitely not return to this restaurant. I prefer to go to García or las peñas.
Love it!!?
Atmosphere: 5
Food: 5
Service: 5
It's not the first time I've gone. So that means you can trust the food going to be good.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Passion Fruit
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