Not friendly staff specially Spanish dude. When order bagel with butter they always seem to missed the butter. Not sure if they forget or is definitely done on purpose. Horrible. Maybe franchise needs to be taken away from these people.. #dunkindonutsfranchise
Atmosphere: 1
Food: 1
Service: 1
Cody
Ordered in person the other day and the guy was busy making a drink and not even on register and asked me what I wanted. It was awkward because I had a large order so I began ordering and it was like talking to a wall because the guy kept making the drink and barely looking up. It was weird. But I do love how they make the strawberry dragonfruit refresher. The best out of all Dunkin’s near me. They make it sweet and refreshing. Not watered down at all. Love the drinks they make but don’t love the customer service.
Atmosphere: 2
Food: 5
Service: 3
Recommended dishes: Dunkin' Refreshers
Ade
They have a hispanic girl that cannot understand English or Spanish. She just gets creative with your order.
Yeival
I’ve been to many Dunkin’ Donuts, and almost none of them have friendly service, but this one is the worst. I’ve gone many times because it’s close to my work, and they’re always missing something. When you order something, they give it to you reluctantly, and it’s never done right, either because they don’t know how to make it or they don’t have the ingredients. Today, I ordered a large hot coffee with hazelnut, which was supposed to be free on the app, and they gave me a cold, medium, regular coffee instead. When I told the cashier, she had no idea what was going on, probably because they’re not well-trained with the register either, and she spoke to me as if she was the one paying for it. I don’t know why Dunkin’ puts specials on the app. It’s better to go somewhere else and pay for good coffee and good service.
Jo K
Rudest employees ever
Fernando Borge
Rude staff, I was for donuts and they hadn’t. They were in another galaxy less in Dunking
Atmosphere: 1
Food: 1
Service: 1
Sonia Escobar
My daughter just fell in the entrance and nobody helped her and an employee was rude and charged her again for the drink she dropped when she fell
Atmosphere: 1
Food: 2
Service: 1
Oscar Monroy
They don't open at the time it says is open they open whenever they want
Atmosphere: 4
Food: 4
Service: 4
angie Escobar
My daughter just fell in the entrance and nobody helped her and an employee was rude and charged her again for the drink she dropped when she fell
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Donuts
Ivonne Marte
I used to be a regular here but as of lately the staff more specifically the counter girls are so rude. The few times I've paid cash nothing but lost and confusion combined with attitude. They literally do not listen or comprehend an order. Customer service out the window. Idk if they're overworked or what but such unpleasant experiences.
more expensive then other locations, but staff get my drink done pretty quickly. Haven’t had a problem.
Food: 4
Service: 4
Ben Mackenzie
Got a Breakfast Empanada and when I took it out of the bag at home it was still frozen. Took it back and they replaced it with one that was cold in the middle but hot on the edges. No apology from anyone for the frozen one either
Atmosphere: 1
Food: 1
Service: 2
brenda hernandez
My morning visit to Dunkin' Donuts was nothing short of a nightmare. From the moment I walked in, I was met with a rude and condescending employee who seemed more interested in rolling their eyes than taking my coffee order. Their attitude made me feel like I was inconveniencing them by simply being there, and when I asked for my coffee not to be too hot—a simple request even Starbucks accommodates with kids' temperature—their response was dripping with disdain. When I finally decided I couldn't tolerate their behavior any longer and attempted to cancel my order, the employee made no effort to rectify the situation or apologize, merely watching as I walked out. The utter lack of customer service and respect for patrons was appalling, and I certainly won't be returning anytime soon.
Atmosphere: 3
Food: 3
Service: 1
vlandy G
Coffee taste nasty and its serve cold,verybad service,food is garbage here.
Atmosphere: 1
Food: 1
Service: 1
Ashley Kemper
They are really fast at making the drinks and food, but the drinks are extremely inconsistent (like all Dunkins). Sometimes delicious and other times watered down, not enough milk or flavor, etc.
Not friendly staff specially Spanish dude. When order bagel with butter they always seem to missed the butter. Not sure if they forget or is definitely done on purpose. Horrible. Maybe franchise needs to be taken away from these people.. #dunkindonutsfranchise
Atmosphere: 1
Food: 1
Service: 1
Ordered in person the other day and the guy was busy making a drink and not even on register and asked me what I wanted. It was awkward because I had a large order so I began ordering and it was like talking to a wall because the guy kept making the drink and barely looking up. It was weird. But I do love how they make the strawberry dragonfruit refresher. The best out of all Dunkin’s near me. They make it sweet and refreshing. Not watered down at all. Love the drinks they make but don’t love the customer service.
Atmosphere: 2
Food: 5
Service: 3
Recommended dishes: Dunkin' Refreshers
They have a hispanic girl that cannot understand English or Spanish. She just gets creative with your order.
I’ve been to many Dunkin’ Donuts, and almost none of them have friendly service, but this one is the worst. I’ve gone many times because it’s close to my work, and they’re always missing something. When you order something, they give it to you reluctantly, and it’s never done right, either because they don’t know how to make it or they don’t have the ingredients. Today, I ordered a large hot coffee with hazelnut, which was supposed to be free on the app, and they gave me a cold, medium, regular coffee instead. When I told the cashier, she had no idea what was going on, probably because they’re not well-trained with the register either, and she spoke to me as if she was the one paying for it. I don’t know why Dunkin’ puts specials on the app. It’s better to go somewhere else and pay for good coffee and good service.
Rudest employees ever
Rude staff, I was for donuts and they hadn’t. They were in another galaxy less in Dunking
Atmosphere: 1
Food: 1
Service: 1
My daughter just fell in the entrance and nobody helped her and an employee was rude and charged her again for the drink she dropped when she fell
Atmosphere: 1
Food: 2
Service: 1
They don't open at the time it says is open they open whenever they want
Atmosphere: 4
Food: 4
Service: 4
My daughter just fell in the entrance and nobody helped her and an employee was rude and charged her again for the drink she dropped when she fell
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Donuts
I used to be a regular here but as of lately the staff more specifically the counter girls are so rude. The few times I've paid cash nothing but lost and confusion combined with attitude. They literally do not listen or comprehend an order. Customer service out the window. Idk if they're overworked or what but such unpleasant experiences.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
more expensive then other locations, but staff get my drink done pretty quickly. Haven’t had a problem.
Food: 4
Service: 4
Got a Breakfast Empanada and when I took it out of the bag at home it was still frozen. Took it back and they replaced it with one that was cold in the middle but hot on the edges. No apology from anyone for the frozen one either
Atmosphere: 1
Food: 1
Service: 2
My morning visit to Dunkin' Donuts was nothing short of a nightmare. From the moment I walked in, I was met with a rude and condescending employee who seemed more interested in rolling their eyes than taking my coffee order. Their attitude made me feel like I was inconveniencing them by simply being there, and when I asked for my coffee not to be too hot—a simple request even Starbucks accommodates with kids' temperature—their response was dripping with disdain. When I finally decided I couldn't tolerate their behavior any longer and attempted to cancel my order, the employee made no effort to rectify the situation or apologize, merely watching as I walked out. The utter lack of customer service and respect for patrons was appalling, and I certainly won't be returning anytime soon.
Atmosphere: 3
Food: 3
Service: 1
Coffee taste nasty and its serve cold,verybad service,food is garbage here.
Atmosphere: 1
Food: 1
Service: 1
They are really fast at making the drinks and food, but the drinks are extremely inconsistent (like all Dunkins). Sometimes delicious and other times watered down, not enough milk or flavor, etc.
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