This Dunkin tastes different compared to other Dunkin’s… am I the only one who thinks like that? I go there because it’s just a few steps way from me but every time I went there I realized why I didn’t stop by this one.. sorry you need to learn to make coffee with their recipes
Natia Tushishvili
I ordered iced matcha latte NO SUGAR and they gave me with sugar, when I asked to give me one without sugar they said the powder has sugar and it’s already pre maid. So I asked them that if they weren’t able to make me without sugar then why she confirmed that it was No sugar, they started arguing with me! One of the lady starting yelling at me, even though I calmly asked to refund my money, she refused me and offered me the same matcha, but I told them if they can’t make it without sugar there’s no point to have it! Finally I had to call the police to get my money back because they were yelling and arguing with me and not returning money back. This is so pathetic to treat the customer this way! Never had any situation like this in my life.
Carlos De La Cerda III
Always good
Atmosphere: 2
Food: 5
Service: 5
erick mendez
Not friendly staff specially Spanish dude. When order bagel with butter they always seem to missed the butter. Not sure if they forget or is definitely done on purpose. Horrible. Maybe franchise needs to be taken away from these people.. #dunkindonutsfranchise
Atmosphere: 1
Food: 1
Service: 1
Cody
Ordered in person the other day and the guy was busy making a drink and not even on register and asked me what I wanted. It was awkward because I had a large order so I began ordering and it was like talking to a wall because the guy kept making the drink and barely looking up. It was weird. But I do love how they make the strawberry dragonfruit refresher. The best out of all Dunkin’s near me. They make it sweet and refreshing. Not watered down at all. Love the drinks they make but don’t love the customer service.
Atmosphere: 2
Food: 5
Service: 3
Recommended dishes: Dunkin' Refreshers
Ade
They have a hispanic girl that cannot understand English or Spanish. She just gets creative with your order.
Yeival
I’ve been to many Dunkin’ Donuts, and almost none of them have friendly service, but this one is the worst. I’ve gone many times because it’s close to my work, and they’re always missing something. When you order something, they give it to you reluctantly, and it’s never done right, either because they don’t know how to make it or they don’t have the ingredients. Today, I ordered a large hot coffee with hazelnut, which was supposed to be free on the app, and they gave me a cold, medium, regular coffee instead. When I told the cashier, she had no idea what was going on, probably because they’re not well-trained with the register either, and she spoke to me as if she was the one paying for it. I don’t know why Dunkin’ puts specials on the app. It’s better to go somewhere else and pay for good coffee and good service.
Jo K
Rudest employees ever
Fernando Borge
Rude staff, I was for donuts and they hadn’t. They were in another galaxy less in Dunking
Atmosphere: 1
Food: 1
Service: 1
Sonia Escobar
My daughter just fell in the entrance and nobody helped her and an employee was rude and charged her again for the drink she dropped when she fell
They don't open at the time it says is open they open whenever they want
Atmosphere: 4
Food: 4
Service: 4
angie Escobar
My daughter just fell in the entrance and nobody helped her and an employee was rude and charged her again for the drink she dropped when she fell
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Donuts
Ivonne Marte
I used to be a regular here but as of lately the staff more specifically the counter girls are so rude. The few times I've paid cash nothing but lost and confusion combined with attitude. They literally do not listen or comprehend an order. Customer service out the window. Idk if they're overworked or what but such unpleasant experiences.
Atmosphere: 1
Food: 1
Service: 1
cj
more expensive then other locations, but staff get my drink done pretty quickly. Haven’t had a problem.
Food: 4
Service: 4
Ben Mackenzie
Got a Breakfast Empanada and when I took it out of the bag at home it was still frozen. Took it back and they replaced it with one that was cold in the middle but hot on the edges. No apology from anyone for the frozen one either
This Dunkin tastes different compared to other Dunkin’s… am I the only one who thinks like that?
I go there because it’s just a few steps way from me but every time I went there I realized why I didn’t stop by this one.. sorry you need to learn to make coffee with their recipes
I ordered iced matcha latte NO SUGAR and they gave me with sugar, when I asked to give me one without sugar they said the powder has sugar and it’s already pre maid. So I asked them that if they weren’t able to make me without sugar then why she confirmed that it was No sugar, they started arguing with me! One of the lady starting yelling at me, even though I calmly asked to refund my money, she refused me and offered me the same matcha, but I told them if they can’t make it without sugar there’s no point to have it! Finally I had to call the police to get my money back because they were yelling and arguing with me and not returning money back. This is so pathetic to treat the customer this way! Never had any situation like this in my life.
Always good
Atmosphere: 2
Food: 5
Service: 5
Not friendly staff specially Spanish dude. When order bagel with butter they always seem to missed the butter. Not sure if they forget or is definitely done on purpose. Horrible. Maybe franchise needs to be taken away from these people.. #dunkindonutsfranchise
Atmosphere: 1
Food: 1
Service: 1
Ordered in person the other day and the guy was busy making a drink and not even on register and asked me what I wanted. It was awkward because I had a large order so I began ordering and it was like talking to a wall because the guy kept making the drink and barely looking up. It was weird. But I do love how they make the strawberry dragonfruit refresher. The best out of all Dunkin’s near me. They make it sweet and refreshing. Not watered down at all. Love the drinks they make but don’t love the customer service.
Atmosphere: 2
Food: 5
Service: 3
Recommended dishes: Dunkin' Refreshers
They have a hispanic girl that cannot understand English or Spanish. She just gets creative with your order.
I’ve been to many Dunkin’ Donuts, and almost none of them have friendly service, but this one is the worst. I’ve gone many times because it’s close to my work, and they’re always missing something. When you order something, they give it to you reluctantly, and it’s never done right, either because they don’t know how to make it or they don’t have the ingredients. Today, I ordered a large hot coffee with hazelnut, which was supposed to be free on the app, and they gave me a cold, medium, regular coffee instead. When I told the cashier, she had no idea what was going on, probably because they’re not well-trained with the register either, and she spoke to me as if she was the one paying for it. I don’t know why Dunkin’ puts specials on the app. It’s better to go somewhere else and pay for good coffee and good service.
Rudest employees ever
Rude staff, I was for donuts and they hadn’t. They were in another galaxy less in Dunking
Atmosphere: 1
Food: 1
Service: 1
My daughter just fell in the entrance and nobody helped her and an employee was rude and charged her again for the drink she dropped when she fell
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
They don't open at the time it says is open they open whenever they want
Atmosphere: 4
Food: 4
Service: 4
My daughter just fell in the entrance and nobody helped her and an employee was rude and charged her again for the drink she dropped when she fell
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Donuts
I used to be a regular here but as of lately the staff more specifically the counter girls are so rude. The few times I've paid cash nothing but lost and confusion combined with attitude. They literally do not listen or comprehend an order. Customer service out the window. Idk if they're overworked or what but such unpleasant experiences.
Atmosphere: 1
Food: 1
Service: 1
more expensive then other locations, but staff get my drink done pretty quickly. Haven’t had a problem.
Food: 4
Service: 4
Got a Breakfast Empanada and when I took it out of the bag at home it was still frozen. Took it back and they replaced it with one that was cold in the middle but hot on the edges. No apology from anyone for the frozen one either
Atmosphere: 1
Food: 1
Service: 2
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