I used to order Clean Eats years ago when they were 1st starting out. I am interested in ordering from a meal prep service again so decided I'll check out the reviews here to see if Clean Eats has improved and I would give them another try. The reason I stopped ordering was because all of a sudden, after about a year of ordering, my meals were starting to come frozen. By the reviews, it looks like this is still going on. After seeing their BS reply of the dry ice freezing the meals, I felt I needed to comment on this because mine were coming directly from their facility, which was about 15 minutes away, not delivered via UPS. I loved everything about my meals until they started arriving frozen, soggy and didn't smell right. Their salmon and broccoli meals, which once tasted so good, now tasted horrible. I did call to complain and they were rude and it resulted in them taking away the discount they gave to my workplace, where a majority of us ordered a large amount of meals weekly. I read the owner's replies to the bad reviews and it shows you exactly what people are saying about their attitude. I guess I'll order from one of the many other places that provide the same service because their responses show very little accountability or openness to any feedback
Anthony (Dacostaart)
I have had a lot of meal prep places and this by far is the best one. The quality and taste of the food is amazing.
Jacob Smith
The food is great. Tastes fresh and is always delicious!
alejandro profet
I was just looking at the review I posted 4 years ago and a lot have changed since then. I’ve been ordering from this company for over 5 years now. I also just placed my weekly order and realized that for 3 meals I pay 62 dollars including shipping. That’s insanely pricey!! Shipping is 20 dollars. 5 years ago was no more than 6 dollars. They changed the packaging and honestly is worse now. Most times my packages come missing the labels. Besides, the quality of the food have decreased since then. All in all, I don’t think it’s what used to be and I kind of know what the answer to my review will be about. That prices have gone up everywhere , etc, etc. they are definitely not striving for the best and not at their best either.
Brad Maniscalco
Best meal delivery I've had
Nikki Brodsky
The food is delicious consistent and not boring. love that they deliver on sundays . Highly recommend
Keke Cas
I would like to start by saying the customer service for this business is terrible. They provide a “phone number” but it’s just a generic message that repeats 3 times and hangs up. Next, they depend on UPS for delivery. Do not be fooled about their website saying they don’t have holidays. They will not gray out dates, never post delays on the website, close their shop, and won’t warn you about a late delivery till the day before! Plus the message they send is automated when they’re closed!
They say their food comes with ice packs or dry ice. That’s false! They FREEZE your food (ruining the quality entirely) and put it in an insulated box. Cutting costs much? They do not care about your food quality at all. They list on your website that YOU can freeze it but they do not inform the customer directly that their food is frozen.
Now let’s talk about the food. It’s incredibly mid. Do not buy the pasta. The Alfredo and Rasta pasta was gross. The pasta itself was soggy because they froze it. The quesadillas were ok in flavor, but a soggy mess unless you air fry it (not in their reheating instructions). The beef lo mein? It was the saltiest, most over seasoned food I have ever tried. I refuse to believe their food is healthy after that. If you have high blood pressure (thank god I don’t) do not order!!! I couldn’t stomach to finish the Rasta pasta or the lo mein. I ate the chicken from the Rasta pasta, and gave up on finishing any part of the lo mein. I didn’t order the alfredo so I can’t speak to that entirely. Based on what my partner said the pasta was soggy like my Rasta pasta. The only thing decent was the Birria taco bowl. I give it a 6.5/10. So far we tried about half the items we ordered. I would never recommend this to anyone.
Also they shrink wrap their food and occasionally the plastic taste seeps into the meal.
Eric F
quality meals
Nicole Stokes
Food is very good and customer service is excellent!
Angelo Quinn
Very tasty, been using them for over a year now. Most dependable.
I used to order Clean Eats years ago when they were 1st starting out. I am interested in ordering from a meal prep service again so decided I'll check out the reviews here to see if Clean Eats has improved and I would give them another try. The reason I stopped ordering was because all of a sudden, after about a year of ordering, my meals were starting to come frozen. By the reviews, it looks like this is still going on. After seeing their BS reply of the dry ice freezing the meals, I felt I needed to comment on this because mine were coming directly from their facility, which was about 15 minutes away, not delivered via UPS. I loved everything about my meals until they started arriving frozen, soggy and didn't smell right. Their salmon and broccoli meals, which once tasted so good, now tasted horrible. I did call to complain and they were rude and it resulted in them taking away the discount they gave to my workplace, where a majority of us ordered a large amount of meals weekly. I read the owner's replies to the bad reviews and it shows you exactly what people are saying about their attitude. I guess I'll order from one of the many other places that provide the same service because their responses show very little accountability or openness to any feedback
I have had a lot of meal prep places and this by far is the best one. The quality and taste of the food is amazing.
The food is great. Tastes fresh and is always delicious!
I was just looking at the review I posted 4 years ago and a lot have changed since then. I’ve been ordering from this company for over 5 years now. I also just placed my weekly order and realized that for 3 meals I pay 62 dollars including shipping. That’s insanely pricey!! Shipping is 20 dollars. 5 years ago was no more than 6 dollars. They changed the packaging and honestly is worse now. Most times my packages come missing the labels. Besides, the quality of the food have decreased since then. All in all, I don’t think it’s what used to be and I kind of know what the answer to my review will be about. That prices have gone up everywhere , etc, etc. they are definitely not striving for the best and not at their best either.
Best meal delivery I've had
The food is delicious consistent and not boring. love that they deliver on sundays .
Highly recommend
I would like to start by saying the customer service for this business is terrible. They provide a “phone number” but it’s just a generic message that repeats 3 times and hangs up. Next, they depend on UPS for delivery. Do not be fooled about their website saying they don’t have holidays. They will not gray out dates, never post delays on the website, close their shop, and won’t warn you about a late delivery till the day before! Plus the message they send is automated when they’re closed!
They say their food comes with ice packs or dry ice. That’s false! They FREEZE your food (ruining the quality entirely) and put it in an insulated box. Cutting costs much? They do not care about your food quality at all. They list on your website that YOU can freeze it but they do not inform the customer directly that their food is frozen.
Now let’s talk about the food. It’s incredibly mid. Do not buy the pasta. The Alfredo and Rasta pasta was gross. The pasta itself was soggy because they froze it. The quesadillas were ok in flavor, but a soggy mess unless you air fry it (not in their reheating instructions). The beef lo mein? It was the saltiest, most over seasoned food I have ever tried. I refuse to believe their food is healthy after that. If you have high blood pressure (thank god I don’t) do not order!!! I couldn’t stomach to finish the Rasta pasta or the lo mein. I ate the chicken from the Rasta pasta, and gave up on finishing any part of the lo mein. I didn’t order the alfredo so I can’t speak to that entirely. Based on what my partner said the pasta was soggy like my Rasta pasta. The only thing decent was the Birria taco bowl. I give it a 6.5/10. So far we tried about half the items we ordered. I would never recommend this to anyone.
Also they shrink wrap their food and occasionally the plastic taste seeps into the meal.
quality meals
Food is very good and customer service is excellent!
Very tasty, been using them for over a year now. Most dependable.
Restaurantji Recommends
Excellent meals super fast shipping
Can't beat it
Food is super fresh and delicious.
Timely delivery and really prompt customer service.
By far the best prepared meal company that I’ve tried. I eat cleaneats 5 days a week for lunch and dinner and can’t get enough!
The food is so good and fresh. Lower in calories than some of their competitors and they have amazing customer service. I will be ordering again!
Once I got the hang of ordering I found it very easy to make my order.
Loading...