Rude Staff. Pre-ordered a simple coffee and donut. Was asked to pull forward after I was told they didn't have the simple donut which I was fine with. Then sat at the second window for a good 10 mins. Then was asked what I was waiting for. Told them what I was still waiting for they acted like they were doing me a favor for taking my money. RUDE
Service: 1
Honey
Uli has pre-ordered a large order to be picked up at 6am everyday for 3 days straight. They were on point the first 2 days. Has the order waiting for me when I walked in the door. On the third day, they didn't even have it started yet. The girl that was running the drive thru kept Rolling her eyes at me, and the guy had to keep jumping in to help her with her drive-thru orders instead of getting my order ready. The guy didn't close the box for the munchkins, and instead of giving me the whole sleeve of cups for the box of Joe, he proceeded to waste more of my time by counting them out. I had about 50 people waiting on me at my place of employment. Plus, neither one apologized to me for making me wait. I asked him why it was not done when I got there. He said they had a lot of customers already. So you guys open at 5 am and I was there at 6 am and my order was not ready. Someone's $5 cup of coffee was more important than Lowe's $100 order. I was going to give this place 5 stars, but after this service, im only giving 2 stafs, I was going to give a 1 star but the girls on Tuesday was so sweet and the order was ready to go for me on Tuesday and Wednesday. But the girl that was working today needs to be retrained, and the guy needs to be more customer service centric. I was going to make this Dunkin' my go-to for all my future orders for my employer, but I'm not so sure about that now.
Atmosphere: 3
Food: 4
Service: 2
aaliyah kosanovich
Great staff and drinks are always perfect
Atmosphere: 5
Food: 5
Service: 5
mary hartman
This is the worse dunkin ever. They can't ever get an order right! Their attitude sucks,they suck and their food sucks. Spare your self and go to the next one Totally disappointed every single time I go.
Atmosphere: 1
Food: 1
Service: 1
Jennifer Hayes
This has got to be the worst DD on the planet! How in the world do people move that slow! No one is friendly. No one is pleasant. Sometimes there are little kids on the intercom in the drive thru. Whaaat?!?! The employees act like you’re bothering them and interrupting them when you go here. No thank you. No you’re welcome. Nothing.
Atmosphere: 1
Food: 1
Service: 1
Jackie
Ordered Coffee with milk. Received coffee with cream and sugar. Didn’t notice it until I was down the road. Waste of time and money. Terrible.
Atmosphere: 1
Food: 1
Service: 1
Amnery Gomez Velazquez
Oh, yeha...always, coming for my hot chocolate, and my Bigles, with creem cheese
Atmosphere: 5
Food: 5
Service: 5
Haley Dawn
The team that was just working, it's 5:30 on Monday, August 5th, was exceptional! Layla in particular went above and beyond on my drink (that I almost forgot the order) and service. Both girls were on it though. Good job. Nice to see you kind people in the world
Service: 5
Jasleen Kharoudh
Staff have no care for the customer and take their sweet old time with service. Waited over 20 mins for a simple order that usually takes 5 mins. Will not be returning here.
Atmosphere: 1
Food: 2
Service: 1
Lisa Munn
I love my Dunkin. They always have my order ready when I get there.
I walk in. This kid is sitting there behind the counter with his face in his phone. Doesn't even look up for about 3 minutes. Finally does look up at me. Stares at me for 10 seconds. Walks over to me. Doesn't say a single word. No "May I help you? " no "hello" nothing. Just stand there looks at me. Not even a smile. I just said to him "Nevermind" then walked out. You really gotta teach these kids how to be a little more courteous to their customers. You lost a sale. Totally disgusted.
Service: 1
Amber Lloyd
This was one of the dirtiest Dunkin’s I’ve ever been to.
Atmosphere: 1
Food: 5
Service: 4
Sean Martin
there doughnuts how can you go wrong
Atmosphere: 4
Food: 4
Service: 5
Chris Passamante
Good coffee
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Croissant, Sausage
Christine DeVose-Cowans
Extremely fast service through the drive-thru. The breakfast sandwich was delicious. The coffee was lacking flavor and was very hot. I had to let it sit for over 10 minutes to let it cool down enough to drink without burning myself.
Rude Staff. Pre-ordered a simple coffee and donut. Was asked to pull forward after I was told they didn't have the simple donut which I was fine with. Then sat at the second window for a good 10 mins. Then was asked what I was waiting for. Told them what I was still waiting for they acted like they were doing me a favor for taking my money. RUDE
Service: 1
Uli has pre-ordered a large order to be picked up at 6am everyday for 3 days straight. They were on point the first 2 days. Has the order waiting for me when I walked in the door. On the third day, they didn't even have it started yet. The girl that was running the drive thru kept Rolling her eyes at me, and the guy had to keep jumping in to help her with her drive-thru orders instead of getting my order ready. The guy didn't close the box for the munchkins, and instead of giving me the whole sleeve of cups for the box of Joe, he proceeded to waste more of my time by counting them out. I had about 50 people waiting on me at my place of employment. Plus, neither one apologized to me for making me wait. I asked him why it was not done when I got there. He said they had a lot of customers already. So you guys open at 5 am and I was there at 6 am and my order was not ready. Someone's $5 cup of coffee was more important than Lowe's $100 order. I was going to give this place 5 stars, but after this service, im only giving 2 stafs, I was going to give a 1 star but the girls on Tuesday was so sweet and the order was ready to go for me on Tuesday and Wednesday. But the girl that was working today needs to be retrained, and the guy needs to be more customer service centric. I was going to make this Dunkin' my go-to for all my future orders for my employer, but I'm not so sure about that now.
Atmosphere: 3
Food: 4
Service: 2
Great staff and drinks are always perfect
Atmosphere: 5
Food: 5
Service: 5
This is the worse dunkin ever. They can't ever get an order right! Their attitude sucks,they suck and their food sucks. Spare your self and go to the next one
Totally disappointed every single time I go.
Atmosphere: 1
Food: 1
Service: 1
This has got to be the worst DD on the planet! How in the world do people move that slow! No one is friendly. No one is pleasant. Sometimes there are little kids on the intercom in the drive thru. Whaaat?!?! The employees act like you’re bothering them and interrupting them when you go here. No thank you. No you’re welcome. Nothing.
Atmosphere: 1
Food: 1
Service: 1
Ordered Coffee with milk. Received coffee with cream and sugar. Didn’t notice it until I was down the road. Waste of time and money. Terrible.
Atmosphere: 1
Food: 1
Service: 1
Oh, yeha...always, coming for my hot chocolate, and my
Bigles, with creem cheese
Atmosphere: 5
Food: 5
Service: 5
The team that was just working, it's 5:30 on Monday, August 5th, was exceptional! Layla in particular went above and beyond on my drink (that I almost forgot the order) and service. Both girls were on it though. Good job. Nice to see you kind people in the world
Service: 5
Staff have no care for the customer and take their sweet old time with service. Waited over 20 mins for a simple order that usually takes 5 mins. Will not be returning here.
Atmosphere: 1
Food: 2
Service: 1
I love my Dunkin. They always have my order ready when I get there.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I walk in. This kid is sitting there behind the counter with his face in his phone. Doesn't even look up for about 3 minutes. Finally does look up at me. Stares at me for 10 seconds. Walks over to me. Doesn't say a single word. No "May I help you? " no "hello" nothing. Just stand there looks at me. Not even a smile. I just said to him "Nevermind" then walked out. You really gotta teach these kids how to be a little more courteous to their customers. You lost a sale. Totally disgusted.
Service: 1
This was one of the dirtiest Dunkin’s I’ve ever been to.
Atmosphere: 1
Food: 5
Service: 4
there doughnuts how can you go wrong
Atmosphere: 4
Food: 4
Service: 5
Good coffee
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Croissant, Sausage
Extremely fast service through the drive-thru. The breakfast sandwich was delicious. The coffee was lacking flavor and was very hot. I had to let it sit for over 10 minutes to let it cool down enough to drink without burning myself.
Food: 4
Service: 5
Recommended dishes: Croissant
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