Went at 6:30pm on Saturday and they said they weren't taking anymore orders.
Service: 1
Meghan Callaghan
The service is the slowest I have experienced at any drive tru i have ever been to. The staff, when not rude are confused. They took pride in saying they were sold out of product or that the machine was down at every one of my 5 visits. Corporate please do something
Atmosphere: 1
Brooke Alexander-Bucher
Not as good as it used to be
Atmosphere: 2
Food: 2
Service: 2
Thomas Angulot
This has been multiple times now. Went there today and sat at the drive-thru speaker for 5 minutes before anyone even acknowledged we were there. Finally comes on and says give me a minute. Will never come back to this place! Winslow Dunkin' Donuts is all about customer service.
Atmosphere: 1
Service: 1
Denise Bollinger
Walked into Dunkin’ Donuts stood at the counter. Two girls behind the counter, looked at us, never greeted us, meanwhile, we stood there and then we walked out. this place will never change
Atmosphere: 1
Food: 1
Service: 1
DALYS CALDERON
I go there every Sunday with my husband to buy donuts for Church and he buys he's coffee there daily.
Atmosphere: 5
Food: 5
Service: 5
Richard Sidler
My cardiologist says I can eat here. 🤪
Atmosphere: 3
Food: 2
Service: 4
Roberto Rivera
Good food, fast service, great prices, plenty of options of choose from, and clean dining area.
Fernando Medina
Second time I’ve gone to eat inside & employees don’t even acknowledge you’re there, would not eat in again.
This place is by far the worst Dunkin on the face of the planet. Service sucks, always out of things, and it takes forever to get your order no matter how simple. Just avoid this place.
LaVelle May
Came in with my 6 year old the evening of 2/23/25 and sat at the counter for a solid 10 minutes before anyone greeted us or took our order. Even after saying hello multiple times. There was no one in line at the drive thru and there was two young people working, I could hear them laughing and talking in the back. Highly recommend training your staff to pay attention when customers come in. Or maybe teach them common manners and Customer service. Especially when there’s a different dunkin not far from here. We will be going there from now on.
Queenie Gregorio
Rude Staff. Pre-ordered a simple coffee and donut. Was asked to pull forward after I was told they didn't have the simple donut which I was fine with. Then sat at the second window for a good 10 mins. Then was asked what I was waiting for. Told them what I was still waiting for they acted like they were doing me a favor for taking my money. RUDE
Service: 1
Honey
Uli has pre-ordered a large order to be picked up at 6am everyday for 3 days straight. They were on point the first 2 days. Has the order waiting for me when I walked in the door. On the third day, they didn't even have it started yet. The girl that was running the drive thru kept Rolling her eyes at me, and the guy had to keep jumping in to help her with her drive-thru orders instead of getting my order ready. The guy didn't close the box for the munchkins, and instead of giving me the whole sleeve of cups for the box of Joe, he proceeded to waste more of my time by counting them out. I had about 50 people waiting on me at my place of employment. Plus, neither one apologized to me for making me wait. I asked him why it was not done when I got there. He said they had a lot of customers already. So you guys open at 5 am and I was there at 6 am and my order was not ready. Someone's $5 cup of coffee was more important than Lowe's $100 order. I was going to give this place 5 stars, but after this service, im only giving 2 stafs, I was going to give a 1 star but the girls on Tuesday was so sweet and the order was ready to go for me on Tuesday and Wednesday. But the girl that was working today needs to be retrained, and the guy needs to be more customer service centric. I was going to make this Dunkin' my go-to for all my future orders for my employer, but I'm not so sure about that now.
This place has the best employees!!! Fast service
Atmosphere: 5
Food: 5
Service: 5
Went at 6:30pm on Saturday and they said they weren't taking anymore orders.
Service: 1
The service is the slowest I have experienced at any drive tru i have ever been to. The staff, when not rude are confused.
They took pride in saying they were sold out of product or that the machine was down at every one of my 5 visits. Corporate please do something
Atmosphere: 1
Not as good as it used to be
Atmosphere: 2
Food: 2
Service: 2
This has been multiple times now. Went there today and sat at the drive-thru speaker for 5 minutes before anyone even acknowledged we were there. Finally comes on and says give me a minute. Will never come back to this place! Winslow Dunkin' Donuts is all about customer service.
Atmosphere: 1
Service: 1
Walked into Dunkin’ Donuts stood at the counter. Two girls behind the counter, looked at us, never greeted us, meanwhile, we stood there and then we walked out. this place will never change
Atmosphere: 1
Food: 1
Service: 1
I go there every Sunday with my husband to buy donuts for Church and he buys he's coffee there daily.
Atmosphere: 5
Food: 5
Service: 5
My cardiologist says I can eat here. 🤪
Atmosphere: 3
Food: 2
Service: 4
Good food, fast service, great prices, plenty of options of choose from, and clean dining area.
Second time I’ve gone to eat inside & employees don’t even acknowledge you’re there, would not eat in again.
Restaurantji Recommends
This place is by far the worst Dunkin on the face of the planet. Service sucks, always out of things, and it takes forever to get your order no matter how simple. Just avoid this place.
Came in with my 6 year old the evening of 2/23/25 and sat at the counter for a solid 10 minutes before anyone greeted us or took our order. Even after saying hello multiple times. There was no one in line at the drive thru and there was two young people working, I could hear them laughing and talking in the back. Highly recommend training your staff to pay attention when customers come in. Or maybe teach them common manners and Customer service. Especially when there’s a different dunkin not far from here. We will be going there from now on.
Rude Staff. Pre-ordered a simple coffee and donut. Was asked to pull forward after I was told they didn't have the simple donut which I was fine with. Then sat at the second window for a good 10 mins. Then was asked what I was waiting for. Told them what I was still waiting for they acted like they were doing me a favor for taking my money. RUDE
Service: 1
Uli has pre-ordered a large order to be picked up at 6am everyday for 3 days straight. They were on point the first 2 days. Has the order waiting for me when I walked in the door. On the third day, they didn't even have it started yet. The girl that was running the drive thru kept Rolling her eyes at me, and the guy had to keep jumping in to help her with her drive-thru orders instead of getting my order ready. The guy didn't close the box for the munchkins, and instead of giving me the whole sleeve of cups for the box of Joe, he proceeded to waste more of my time by counting them out. I had about 50 people waiting on me at my place of employment. Plus, neither one apologized to me for making me wait. I asked him why it was not done when I got there. He said they had a lot of customers already. So you guys open at 5 am and I was there at 6 am and my order was not ready. Someone's $5 cup of coffee was more important than Lowe's $100 order. I was going to give this place 5 stars, but after this service, im only giving 2 stafs, I was going to give a 1 star but the girls on Tuesday was so sweet and the order was ready to go for me on Tuesday and Wednesday. But the girl that was working today needs to be retrained, and the guy needs to be more customer service centric. I was going to make this Dunkin' my go-to for all my future orders for my employer, but I'm not so sure about that now.
Atmosphere: 3
Food: 4
Service: 2
Great staff and drinks are always perfect
Atmosphere: 5
Food: 5
Service: 5
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