I don’t know what is wrong with the staff that works there, I have been a customer at this location for more than two years so far, but still they don’t even try to respect you. They took 15 minutes to serve me a medium black coffee but served 5 people after me, this is not even the first time. This staff is the most racist people that I have ever seen. I don’t recommend going here.
Food: 1
Service: 1
Brihati Hamal
Disappointing Service
I traveled all the way from New York to Dunkin to visit my family hoping to grab something for my friends and family early this morning. The drinks were great, but the service was extremely disappointing. After we ordered our drinks, I asked if we could get just one stuffed bagel. The staff member (who was working on December 12 in the morning) told me that she couldn’t make food because she was alone and her partner was going on a break. Fair enough, but what frustrated me even more was that, right after we ordered, they took the same order from the person behind us without mentioning any food restrictions to them.
It’s disappointing to feel like we were treated differently, especially after traveling such a long way. I hope the staff can improve communication and consistency in the future.
Atmosphere: 1
Service: 1
Joselyn Sandoval
Their staff are clearly not properly trained. I ordered a decaf mocha latte, strawberry coolatta and iced coffee. 2 out of the 3 were terrible. The strawberry coolatta was very bad, i only tasted water with strawberry syrup. The ice coffee, was clearly old coffee not properly brewed. There were only two Hispanic young ladies and I could hear how stressed they were “I’m gonna cry everyone keeps ordering a latte”. I think Dunkin needs to properly train their staff to work under pressure. The staff apologized for the delay which I’m okay with but I still stand that they need to be properly trained and not give out half ass drinks out to just get rid of a customer.
Timothy reganelectric
America runs on
Atmosphere: 5
Food: 5
Service: 5
Priscila Escamilla
Workers were rude and had attitude.
Food: 4
Recommended dishes: Donuts
Niaz Chowdhury
They gave me old coffee and it tasted disgusting. I won’t be coming back here.
Atmosphere: 2
Food: 1
Service: 1
Steven Hernandez
They not doing refunds on my order
Atmosphere: 1
Food: 1
Service: 1
Hayden Helring
Walked in with a smile on my face greeted the barista, they proceeded to sluggishly ask me what i needed, i hugged the disrespect off and continued with my order they proceeded to deny my request to pay with cash until i eventually gave in and paid card. after this i received a lot of hateful comments regarding my skin color and appearance. I highly recommend management at this location takes a look at who they are hiring and fix these issues as not everyone will react the same way as i did. The food i received was also stone cold and not fully cooked, with this i decided to leave the location and get my Dunkin at another location. The service here was terrible and I do not advise anyone else to come here and have to take the way they treat you.
The people who work here (more specifically the Indian women or whatever they are) are cold and short with their customers. I experienced this somewhat but moreso with customers before or after me. How do you act that way and expect them to return?! Are you trying to extend your business or sabotage it? Jesus Christ. Oh but those women are perfection.
Atmosphere: 3
Food: 3
Service: 2
Matt Wallach (Jungle)
Very slow today, but when I got there, it was pretty crowded so I expected the service to be slow. I believe this place was much better under the old manager.
Atmosphere: 2
Food: 4
Service: 4
Susan A
Delicious coffee. Muffins are very good but very caloric
Atmosphere: 4
Food: 4
Service: 4
Jasmin Parrilla
Clean, fresh donuts and best of all great employees!! ?
Atmosphere: 5
Food: 5
Service: 5
Chase Harris
The lady at the front screamed at me for no reason because I didn’t hear her. She said pay Pay attention I didn’t even hear her
The attention is very bad
Atmosphere: 1
Food: 3
Service: 1
Quick but no personality
Atmosphere: 4
Food: 3
Service: 3
Recommended dishes: Donuts
I don’t know what is wrong with the staff that works there, I have been a customer at this location for more than two years so far, but still they don’t even try to respect you. They took 15 minutes to serve me a medium black coffee but served 5 people after me, this is not even the first time. This staff is the most racist people that I have ever seen. I don’t recommend going here.
Food: 1
Service: 1
Disappointing Service
I traveled all the way from New York to Dunkin to visit my family hoping to grab something for my friends and family early this morning. The drinks were great, but the service was extremely disappointing. After we ordered our drinks, I asked if we could get just one stuffed bagel. The staff member (who was working on December 12 in the morning) told me that she couldn’t make food because she was alone and her partner was going on a break. Fair enough, but what frustrated me even more was that, right after we ordered, they took the same order from the person behind us without mentioning any food restrictions to them.
It’s disappointing to feel like we were treated differently, especially after traveling such a long way. I hope the staff can improve communication and consistency in the future.
Atmosphere: 1
Service: 1
Their staff are clearly not properly trained. I ordered a decaf mocha latte, strawberry coolatta and iced coffee. 2 out of the 3 were terrible. The strawberry coolatta was very bad, i only tasted water with strawberry syrup. The ice coffee, was clearly old coffee not properly brewed. There were only two Hispanic young ladies and I could hear how stressed they were “I’m gonna cry everyone keeps ordering a latte”. I think Dunkin needs to properly train their staff to work under pressure. The staff apologized for the delay which I’m okay with but I still stand that they need to be properly trained and not give out half ass drinks out to just get rid of a customer.
America runs on
Atmosphere: 5
Food: 5
Service: 5
Workers were rude and had attitude.
Food: 4
Recommended dishes: Donuts
They gave me old coffee and it tasted disgusting. I won’t be coming back here.
Atmosphere: 2
Food: 1
Service: 1
They not doing refunds on my order
Atmosphere: 1
Food: 1
Service: 1
Walked in with a smile on my face greeted the barista, they proceeded to sluggishly ask me what i needed, i hugged the disrespect off and continued with my order they proceeded to deny my request to pay with cash until i eventually gave in and paid card. after this i received a lot of hateful comments regarding my skin color and appearance. I highly recommend management at this location takes a look at who they are hiring and fix these issues as not everyone will react the same way as i did. The food i received was also stone cold and not fully cooked, with this i decided to leave the location and get my Dunkin at another location. The service here was terrible and I do not advise anyone else to come here and have to take the way they treat you.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
The people who work here (more specifically the Indian women or whatever they are) are cold and short with their customers. I experienced this somewhat but moreso with customers before or after me. How do you act that way and expect them to return?! Are you trying to extend your business or sabotage it? Jesus Christ. Oh but those women are perfection.
Atmosphere: 3
Food: 3
Service: 2
Very slow today, but when I got there, it was pretty crowded so I expected the service to be slow. I believe this place was much better under the old manager.
Atmosphere: 2
Food: 4
Service: 4
Delicious coffee. Muffins are very good but very caloric
Atmosphere: 4
Food: 4
Service: 4
Clean, fresh donuts and best of all great employees!! ?
Atmosphere: 5
Food: 5
Service: 5
The lady at the front screamed at me for no reason because I didn’t hear her. She said pay Pay attention I didn’t even hear her
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