Dunkin'

84 Goffle Rd, Hawthorne
(973) 949-3735

Recent Reviews

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Joseph Acosta

Wish I could give zero stars. These are the laziest and most unprofessional workers. Waited 10 mins in line with one person in front of me. Other workers just sitting on the coach or on their phones.

Atmosphere: 1

Service: 1

rosie lopez

Live near by been couple of time drive thru I'd a disaster. They never have my order right. Never coming back. Tire of this shit. I will try inside.

Atmosphere: 3

Food: 2

Service: 1

Cindy Valentine

I went in today around 3:15 after work and it was extremely hot in the store, it seemed the air conditioner was not working, but I still ordered an ice latte n have been sick ever since. Maybe one of the products we're spoiled or they lost power somehow and did not throw anything away because this has never happened before. Although in the past I have gotten breakfast in the morning and the bagels were hard like if they were from the day before.

Atmosphere: 5

zeulina l

This store is not accommodating. Please make sure you place your order at the right location because they will not make your drink if a mistake occurs. I live in the area and will not be coming back.

Atmosphere: 1

Food: 3

Service: 2

Apolinar Pol H

Very Bad service
Ridiculous wait time for a hot chocolate
👎👎👎👎

jorge padilla

Worker wiped her nose and tried to touch my food. I told the manager and in their native language she said no she didn’t, once I asked him to review the camera she got nervous I also asked for someone else to finish. When I returned to my destination the store manager already used my survey code so I won’t report the store.

Atmosphere: 1

Food: 1

Service: 1

Adacely Garcia

This place is very unsanitary..
just because I called them out on their nastiness, I ordered a half a cream on three coffees. She filled the cups up with cream. To be spiteful!! I’ve been calling them and no one answers… please do not go there!!

Atmosphere: 1

Food: 1

Service: 1

Evan Castillo

Service sucks really bad coffe is not even hot

Atmosphere: 1

Food: 1

Service: 1

Dorothy Karcher

Wheelchair accessibility: Not wheelchair accessible

Atmosphere: 2

Food: 3

Service: 2

Farouq

The drinks and food are obviously good nothing to complain about but my reason for the low stars is this place is always filled with homeless people, and it literally smells like URINE in there. The smell is atrocious. It’s so dirty and unmaintained especially the bathrooms. when I was there there was workers yelling at homeless people to get out. Also, the people working there are always angry looking and so bothered. I don’t understand why people look so miserable to work when you signed up for the job.

Atmosphere: 1

Food: 5

Service: 2

Recommended dishes: Sourdough Breakfast Sandwich

Sonia Kaca

I dont know if its normal to not toast the bread for a breakfast order but its ridiculous for the amount charged for one slice of avocado toast. $4 and the bread isn’t even toasted. My order was out in literally 2/3 minutes and workers seem like they dont even wanna be there.

Atmosphere: 2

Food: 1

Service: 2

LJ

not the best place - found them to be a bit rude and further not so good customer service - in fact I would say, absolutely no customer service whatsoever - I'll try again in the future, but for now and the foreseeable future, they will be getting me as a customer

Atmosphere: 2

Food: 2

Service: 1

Chris Yaegel

I just visited this location a short time ago. A coupon I tried to use was scanning expired. It was valid for much longer according to the print. The staff explained it’s Dunkin’ scanning system, not them. I understood. Although that doesn’t help me ?. Long story short, the store accommodated me else wise to avoid me leaving unhappy and have me returning to this location! Thank you ladies…

Atmosphere: 5

Food: 5

Service: 5

Donald Aliaj

I've updated my score to review my recent experience. They tend to often get your order wrong. Even after telling me they don't have almond milk and asked if i wanted oat or regular. I told them oat; got regular. Used my app points for a drink, they told me they couldn't do it (again no almond). I told them to refund me. Guy agreed and told me to put my card for a refund. He ended up charging me and refunding me. Never got my points back. Very scummy thing to do. It's just a very unsatisfactory experience. If you never have a certain milk, disable it from the app like a responsible person. This is not an issue of them running out because I've been there mornings and noon.

Atmosphere: 2

Food: 3

Service: 1

Frankie Zion

Place needs a bit attention in all directions of the store from ownership or corporate for a better

Atmosphere: 2

Food: 3

Service: 2

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