Your usual DD , midday out of stock on some items is the only reason why I cut the star
Food: 4
doug bergstrom
They dont know how to prioritize anything there .. also never get your order right doesn't matter how many pumps you ask for your getting 3+ everytime
k p
This review is for the new location at 1063 Google road hawthorn. Its in the location where they have the 7-11 nearby.
I was exited when i heard this new location would have drive thru, however I think I my have to find a new location. Idk if the workers are not trained or they cannot hear out of the ear piece, but everytime I go through the drive thru my order end up being wrong. Normally I would just take whatever they give me and leave however the last time I went my drink was wrong again! I was so frustrated I refuse to pay and left the drink.
Please train the staff on making the orders correctly.
Atmosphere: 3
Food: 1
Service: 1
LILEDP 23
Kayla is very caring of her customers & a nice girl that makes sure her customers are cared for ..
Food: 5
Service: 5
roland jousset
Good coffee but it was crowded
Atmosphere: 5
Food: 4
Service: 4
Jesica Quiñones
I went yesterday with my mother and we ordered two 6 dollar meals, which the girl gave us the bagel with the egg all rotten it had a green and weird look I asked her to change me for another or give me my money back and she only took it from my hand and gave me two that they already had done in the back, I asked her to give me my money back because the food was still with an inedible green color and she only proceeded to close the door of the drive thru and not attend, I thought they made the orders instantly and served quality things that this Dunkin disgust
Atmosphere: 1
Food: 1
Service: 1
Bhasti
Definitely way better in comparison to before. Store has better lighting, cleaner environment and appears to be bigger inside. Staff are a lot friendlier too.
Atmosphere: 4
Food: 4
Service: 4
Denisha Pride
I would like to bring to your attention an ongoing concern at the Dunkin’ Donuts located at 1063 Goffle Road, Hawthorne, NJ (previously at 84 Goffle Road). Since the move to the new building, the quality of the coffee I receive has not been consistent.
I usually order a caramel hot coffee, light and sweet, but more often than not I cannot taste any caramel at all. At times, the coffee tastes burnt, almost like the bottom of the pot, and I frequently have to ask the staff to stir it properly. This has become frustrating, especially first thing in the morning when a simple order should not be an aggravation.
My question is: are employees trained on how to properly prepare flavored coffees? It seems like the quality has gone down since the relocation.
The only positive note I can give is that mobile orders are always ready when I arrive, which I appreciate.
I hope this feedback helps improve consistency at this location.
The food is always fresh. I don't like the fact they don't give educators a discount when some Dunkin's do.
Atmosphere: 3
Food: 4
Service: 3
Shota Kimeridze
Non of them are good for you.
Brian Morgan
My favorite Dunkin. Staff is always pleasant, and the coffee is always fresh.
Greg Vorob
Best Dunkin' in my vicinity.
Atmosphere: 5
Food: 5
Service: 5
Joey prez
i live close by so on my way to work i would stop by and get coffee unfortunately the line was slow which I can understand but I get a coffee and a sandwich they would mess up my coffee the simple thing to get so I stop going there once in a while I stop in but stop going there
Store closed earlier than posted.
Terrible customer service. Over charges.
Atmosphere: 3
Food: 2
Service: 1
Your usual DD , midday out of stock on some items is the only reason why I cut the star
Food: 4
They dont know how to prioritize anything there .. also never get your order right doesn't matter how many pumps you ask for your getting 3+ everytime
This review is for the new location at 1063 Google road hawthorn. Its in the location where they have the 7-11 nearby.
I was exited when i heard this new location would have drive thru, however I think I my have to find a new location. Idk if the workers are not trained or they cannot hear out of the ear piece, but everytime I go through the drive thru my order end up being wrong. Normally I would just take whatever they give me and leave however the last time I went my drink was wrong again! I was so frustrated I refuse to pay and left the drink.
Please train the staff on making the orders correctly.
Atmosphere: 3
Food: 1
Service: 1
Kayla is very caring of her customers & a nice girl that makes sure her customers are cared for ..
Food: 5
Service: 5
Good coffee but it was crowded
Atmosphere: 5
Food: 4
Service: 4
I went yesterday with my mother and we ordered two 6 dollar meals, which the girl gave us the bagel with the egg all rotten it had a green and weird look I asked her to change me for another or give me my money back and she only took it from my hand and gave me two that they already had done in the back, I asked her to give me my money back because the food was still with an inedible green color and she only proceeded to close the door of the drive thru and not attend, I thought they made the orders instantly and served quality things that this Dunkin disgust
Atmosphere: 1
Food: 1
Service: 1
Definitely way better in comparison to before. Store has better lighting, cleaner environment and appears to be bigger inside. Staff are a lot friendlier too.
Atmosphere: 4
Food: 4
Service: 4
I would like to bring to your attention an ongoing concern at the Dunkin’ Donuts located at 1063 Goffle Road, Hawthorne, NJ (previously at 84 Goffle Road). Since the move to the new building, the quality of the coffee I receive has not been consistent.
I usually order a caramel hot coffee, light and sweet, but more often than not I cannot taste any caramel at all. At times, the coffee tastes burnt, almost like the bottom of the pot, and I frequently have to ask the staff to stir it properly. This has become frustrating, especially first thing in the morning when a simple order should not be an aggravation.
My question is: are employees trained on how to properly prepare flavored coffees? It seems like the quality has gone down since the relocation.
The only positive note I can give is that mobile orders are always ready when I arrive, which I appreciate.
I hope this feedback helps improve consistency at this location.
Atmosphere: 4
Food: 4
Service: 1
Restaurantji Recommends
The food is always fresh. I don't like the fact they don't give educators a discount when some Dunkin's do.
Atmosphere: 3
Food: 4
Service: 3
Non of them are good for you.
My favorite Dunkin. Staff is always pleasant, and the coffee is always fresh.
Best Dunkin' in my vicinity.
Atmosphere: 5
Food: 5
Service: 5
i live close by so on my way to work i would stop by and get coffee unfortunately the line was slow which I can understand but I get a coffee and a sandwich they would mess up my coffee the simple thing to get so I stop going there once in a while I stop in but stop going there
Atmosphere: 3
Food: 3
Service: 2
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