tasteless coffee. it feels like there is no coffee, just water
anonymous
I made an anonymous account because I do not feel comfortable giving my name. I went to this location to get a coffee and at first could tell the worker was agitated and annoyed. He ends up making my drink but it is not made correct. My sister got a drink through mobile and her drink was not correct as well. We went back in to get it remade. Normally I would just leave it but there were ingredients missing in my drink.
The worker grew agitated while we were waiting on line. We get ignored for eight minutes so it felt extremely uncomfortable. A line starts forming. The worker ends up getting super angry and starts punching the receipt printer and throwing the receipt paper yelling. We got extremely uncomfortable and afraid so we ended up leaving and going to a different Dunkin. I have never experienced anything like this and do not feel comfortable coming to this location again.
Atmosphere: 1
Service: 1
Samantha Bensen
Always an amazing experience when I come to this location. Not only is my order always ready when I get there, but it is always perfect quality and done correctly. Not to mention the staff is always friendly, welcoming, efficient, and hardworking. They truly care about their jobs and put their effort into the things they do. Hands down the best Dunkin location in the area!
Atmosphere: 5
Food: 5
Service: 5
brittany clarke
Love this Dunkin' Donuts location! Mainly due to the store manager Joey and his great personality. He always finds a way to make all the customers smile & laugh. And the food/drinks are always consistently great. The whole experience is a joy! I'll always choose Dunkin Donuts in Hillsdale for those reasons.
Atmosphere: 5
Food: 5
Service: 5
Mick Haley
My barista was nodding off while talking order. Definitely on something.
Atmosphere: 3
Service: 1
Daniel Baer
I don’t go here often, but the customer service and efficiency is spot on! Store is clean as well.
JANET FONTANA
This is the only Dunkin' Donuts that I will go to. Joey, the manager is awesome! He is friendly and knows my order as soon as he sees me. He greets me by name every day And all of the staff is great!
There's no parking and the gas station attendant is the biggest jerk. I stopped to figure out where to go (not near a pump) and he motioned for me to park by a pump. I thanked him and then he yelled at me that this is a gas station. I couldn't believe how he yelled at a grown adult with a baby in the car. This place needs to figure out their parking situation or get more help inside to get people moving.
John Mark
Mobile order only.. what is this nonsense.
Atmosphere: 1
Food: 1
Service: 1
John M
Mobile order only.. what is this nonsense.
Atmosphere: 1
Food: 1
Service: 1
TandA Show
Manager is extremely rude.. & racist with my family
Service: 1
Michael Pizzella
When I walked in I was greeted by wonderful serves Braden Macfie and Ty Gasperino. They made my order swiftly and beautifully, and I was extremely pleased with my experience!
The service was excellent
Atmosphere: 4
Food: 5
Service: 5
Excellent
Atmosphere: 5
Food: 5
Service: 5
Water coffee not fresh
tasteless coffee. it feels like there is no coffee, just water
I made an anonymous account because I do not feel comfortable giving my name. I went to this location to get a coffee and at first could tell the worker was agitated and annoyed. He ends up making my drink but it is not made correct. My sister got a drink through mobile and her drink was not correct as well. We went back in to get it remade. Normally I would just leave it but there were ingredients missing in my drink.
The worker grew agitated while we were waiting on line. We get ignored for eight minutes so it felt extremely uncomfortable. A line starts forming. The worker ends up getting super angry and starts punching the receipt printer and throwing the receipt paper yelling. We got extremely uncomfortable and afraid so we ended up leaving and going to a different Dunkin. I have never experienced anything like this and do not feel comfortable coming to this location again.
Atmosphere: 1
Service: 1
Always an amazing experience when I come to this location. Not only is my order always ready when I get there, but it is always perfect quality and done correctly. Not to mention the staff is always friendly, welcoming, efficient, and hardworking. They truly care about their jobs and put their effort into the things they do. Hands down the best Dunkin location in the area!
Atmosphere: 5
Food: 5
Service: 5
Love this Dunkin' Donuts location! Mainly due to the store manager Joey and his great personality. He always finds a way to make all the customers smile & laugh. And the food/drinks are always consistently great. The whole experience is a joy! I'll always choose Dunkin Donuts in Hillsdale for those reasons.
Atmosphere: 5
Food: 5
Service: 5
My barista was nodding off while talking order. Definitely on something.
Atmosphere: 3
Service: 1
I don’t go here often, but the customer service and efficiency is spot on! Store is clean as well.
This is the only Dunkin' Donuts that I will go to. Joey, the manager is awesome! He is friendly and knows my order as soon as he sees me. He greets me by name every day And all of the staff is great!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
There's no parking and the gas station attendant is the biggest jerk. I stopped to figure out where to go (not near a pump) and he motioned for me to park by a pump. I thanked him and then he yelled at me that this is a gas station. I couldn't believe how he yelled at a grown adult with a baby in the car. This place needs to figure out their parking situation or get more help inside to get people moving.
Mobile order only.. what is this nonsense.
Atmosphere: 1
Food: 1
Service: 1
Mobile order only.. what is this nonsense.
Atmosphere: 1
Food: 1
Service: 1
Manager is extremely rude.. & racist with my family
Service: 1
When I walked in I was greeted by wonderful serves Braden Macfie and Ty Gasperino. They made my order swiftly and beautifully, and I was extremely pleased with my experience!
Atmosphere: 4
Food: 5
Service: 5
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