We recently visited this establishment after hearing promising remarks about the food and ambiance. My wife, her friend, and I were looking forward to a relaxing evening filled with good conversation and even better cuisine. Unfortunately, what followed was a masterclass in poor service, lack of professionalism, and apparent disregard for customer experience unless, of course, you’re a familiar face.
Upon arrival, we seated ourselves and began enjoying our conversation, yet were met with a conspicuous absence of service. No one greeted us, no one offered menus, no acknowledgment whatsoever. After an extended wait, my wife took it upon herself to go to the bar and order our drinks. The bartender eventually delivered them, albeit with confusion regarding payment, as the establishment oddly requires immediate payment at the table a policy that lacks clarity or coherence in execution.
Still attempting to enjoy the evening, we continued our conversation while observing the supposed owner circulating the dining area, engaging with and taking orders from guests who arrived well after we had been seated. We naively assumed he would eventually make his way to our table. He did not. Instead, we watched as food and drinks flowed to other patrons while we remained entirely ignored.
In a moment that bordered on the absurd, my wife’s friend stepped outside and called the restaurant in an effort to place our order over the phone yes, while we were physically sitting at a table inside the restaurant. Even then, no one approached us. We had now been seated for nearly an hour and a half with no food order taken and no follow-up.
Ultimately, our food ordered by phone took another hour to arrive. During that time, multiple parties continued to come in and receive full service ahead of us. After two hours and fifteen minutes, a man perhaps the manager or owner finally glanced in our direction and asked, “Y’all good over there?” I replied, “No sir, we’ve been sitting here for over two hours and no one has serviced our table.” His response? A vague apology and the all-too-familiar excuse we’re short staffed. A statement that might carry some weight were it not for the stream of other customers receiving full, cheerful service without delay.
At this point, I requested that our call-in order simply be brought to us so we could leave. That, too, took another 30 minutes. I calmly suggested a courtesy deduction from the bill, given the wholly unacceptable experience. The gentleman visibly irritated granted a mere $10 discount, which frankly added insult to injury.
To be clear, the food itself was decent nothing extraordinary, but certainly passable. However, the egregious lack of hospitality, selective service, and unprofessional management ensures that we will never return. My advice to future patrons: if you’re not a regular or personally known by the staff, spare yourself the disrespect. Order your food to-go if you must and prepare for mediocrity masked by mismanagement
Atmosphere: 2
Food: 2
Service: 1
Shawn Mcgee
Kool spot 😎
Red 7887
I know I started checking out this ball when the first time I lived in this town so I just joined up there the drinks is like $11 for like a good giant mug different kinds like strawberry to watermelon not so harsh and the food is good
Atmosphere: 5
Food: 4
Service: 4
kara simmons
Extremely to loud the patrons are disrespectful this ghetto bar should have been closed down years ago.
Cheek K
They have The Best Wings! Seriously!
Atmosphere: 5
Food: 5
Service: 5
Latesha Levins-Malone
I went there from out of town with my siblings. It was a kool place. Chill no drama. Good food and drinks. Will definitely go back when in town.
Monique Evans
For it to be a little spot my girls and I enjoyed the spot. Came out for drinks continuesly celebrating my daughter's 25th birthday. Food was amazing chicken and shrimps was 😋mmmmm good the drinks were very well made and good as well our waitress was very polite and well informed. We will be back
Kid-friendliness: No kids it's an adult setting only
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Seafood, Wings
SpeakWin Spoken2
Excellent Bar Food & platters! Live DJ and jukebox. Drink specials! Neighborhood gem
Parking: Parking is tight! Carli is nestled in a residential neighborhood. Carpool/uber or arrive early!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Shrimp and French Fries, Lobster, Seafood, Wings
B Fiasco
I love me some Carli's Wings! ❤️❤️❤️❤️
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Carli's Chicken Wings, Shrimp and Fries, Fries
Ebony Land
Mamas sauce was Big Good ???
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Carli's Chicken Wings, 4 Wings and Fries
Great music and a great place to hang out on a Friday or Saturday night. The fried chicken wings are delicious as well.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Carli's Chicken Wings
Romisha Latson
This place workers are very unprofessional & rude ,Even the owner doesn’t know what he doing. if you’re eating here you should stop because I saw at least 2 roaches while I was eating . I’ve been throwing up all day now I have a stomach bug . Drinks watered down & the casamigos tasted like absolute vodka . I asked them for shots I’m sober af & the owner said I was drunk because they didn’t want to do buy one get one free deal because I ordered to many & the bar tenders didn’t have “shot glasses” me & my friends will never go there again. We was one of the first to order food & waited 1 hour while everyone else got they food first .
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: 4 Wings and Fries
POOH BABY
I had a awesome time as usual. My wing were to die for and my drink was top shelf!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Shrimp and French Fries, 4 Wings and Fries, Buffalo Wings, Sautéed Shrimp, Jumbo Shrimp, Burgers, Shrimp and Fries, Fries, Lobster Rolls, Chicken & Waffles, Seafood
Rita Johnson
I had a awesome time as usual. My wing were to die for and my drink was top shelf!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Shrimp and French Fries, 4 Wings and Fries, Buffalo Wings, Sautéed Shrimp, Jumbo Shrimp, Burgers, Shrimp and Fries, Fries, Lobster Rolls, Chicken & Waffles, Seafood
T Sampson
There was a cover which we had no problem paying. However, before going in since it was within an hour of closing the kitchen I asked: is the kitchen still open? He stated yes because I advised we wanted drinks and food. We go in they take our orders and come back out saying they ran out of chicken so they closed the kitchen. So now no I don't want any drinks you can cancel those too. Otherwise fried chicken/shrimp is 10/10, drinks 7/10, mama sauce 10/10, and DJ 10/10.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Fried Shrimp and French Fries, Carli's Chicken Wings, 4 Wings and Fries, Shrimp and Fries, Fries
We recently visited this establishment after hearing promising remarks about the food and ambiance. My wife, her friend, and I were looking forward to a relaxing evening filled with good conversation and even better cuisine. Unfortunately, what followed was a masterclass in poor service, lack of professionalism, and apparent disregard for customer experience unless, of course, you’re a familiar face.
Upon arrival, we seated ourselves and began enjoying our conversation, yet were met with a conspicuous absence of service. No one greeted us, no one offered menus, no acknowledgment whatsoever. After an extended wait, my wife took it upon herself to go to the bar and order our drinks. The bartender eventually delivered them, albeit with confusion regarding payment, as the establishment oddly requires immediate payment at the table a policy that lacks clarity or coherence in execution.
Still attempting to enjoy the evening, we continued our conversation while observing the supposed owner circulating the dining area, engaging with and taking orders from guests who arrived well after we had been seated. We naively assumed he would eventually make his way to our table. He did not. Instead, we watched as food and drinks flowed to other patrons while we remained entirely ignored.
In a moment that bordered on the absurd, my wife’s friend stepped outside and called the restaurant in an effort to place our order over the phone yes, while we were physically sitting at a table inside the restaurant. Even then, no one approached us. We had now been seated for nearly an hour and a half with no food order taken and no follow-up.
Ultimately, our food ordered by phone took another hour to arrive. During that time, multiple parties continued to come in and receive full service ahead of us. After two hours and fifteen minutes, a man perhaps the manager or owner finally glanced in our direction and asked, “Y’all good over there?” I replied, “No sir, we’ve been sitting here for over two hours and no one has serviced our table.” His response? A vague apology and the all-too-familiar excuse we’re short staffed. A statement that might carry some weight were it not for the stream of other customers receiving full, cheerful service without delay.
At this point, I requested that our call-in order simply be brought to us so we could leave. That, too, took another 30 minutes. I calmly suggested a courtesy deduction from the bill, given the wholly unacceptable experience. The gentleman visibly irritated granted a mere $10 discount, which frankly added insult to injury.
To be clear, the food itself was decent nothing extraordinary, but certainly passable. However, the egregious lack of hospitality, selective service, and unprofessional management ensures that we will never return. My advice to future patrons: if you’re not a regular or personally known by the staff, spare yourself the disrespect. Order your food to-go if you must and prepare for mediocrity masked by mismanagement
Atmosphere: 2
Food: 2
Service: 1
Kool spot 😎
I know I started checking out this ball when the first time I lived in this town so I just joined up there the drinks is like $11 for like a good giant mug different kinds like strawberry to watermelon not so harsh and the food is good
Atmosphere: 5
Food: 4
Service: 4
Extremely to loud the patrons are disrespectful this ghetto bar should have been closed down years ago.
They have The Best Wings! Seriously!
Atmosphere: 5
Food: 5
Service: 5
I went there from out of town with my siblings. It was a kool place. Chill no drama. Good food and drinks. Will definitely go back when in town.
For it to be a little spot my girls and I enjoyed the spot. Came out for drinks continuesly celebrating my daughter's 25th birthday. Food was amazing chicken and shrimps was 😋mmmmm good the drinks were very well made and good as well our waitress was very polite and well informed. We will be back
Kid-friendliness: No kids it's an adult setting only
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Seafood, Wings
Excellent Bar Food & platters! Live DJ and jukebox. Drink specials! Neighborhood gem
Parking: Parking is tight! Carli is nestled in a residential neighborhood. Carpool/uber or arrive early!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Shrimp and French Fries, Lobster, Seafood, Wings
I love me some Carli's Wings! ❤️❤️❤️❤️
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Carli's Chicken Wings, Shrimp and Fries, Fries
Mamas sauce was Big Good ???
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Carli's Chicken Wings, 4 Wings and Fries
Restaurantji Recommends
Great music and a great place to hang out on a Friday or Saturday night. The fried chicken wings are delicious as well.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Carli's Chicken Wings
This place workers are very unprofessional & rude ,Even the owner doesn’t know what he doing. if you’re eating here you should stop because I saw at least 2 roaches while I was eating . I’ve been throwing up all day now I have a stomach bug . Drinks watered down & the casamigos tasted like absolute vodka . I asked them for shots I’m sober af & the owner said I was drunk because they didn’t want to do buy one get one free deal because I ordered to many & the bar tenders didn’t have “shot glasses” me & my friends will never go there again. We was one of the first to order food & waited 1 hour while everyone else got they food first .
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: 4 Wings and Fries
I had a awesome time as usual. My wing were to die for and my drink was top shelf!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Shrimp and French Fries, 4 Wings and Fries, Buffalo Wings, Sautéed Shrimp, Jumbo Shrimp, Burgers, Shrimp and Fries, Fries, Lobster Rolls, Chicken & Waffles, Seafood
I had a awesome time as usual. My wing were to die for and my drink was top shelf!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Shrimp and French Fries, 4 Wings and Fries, Buffalo Wings, Sautéed Shrimp, Jumbo Shrimp, Burgers, Shrimp and Fries, Fries, Lobster Rolls, Chicken & Waffles, Seafood
There was a cover which we had no problem paying. However, before going in since it was within an hour of closing the kitchen I asked: is the kitchen still open? He stated yes because I advised we wanted drinks and food. We go in they take our orders and come back out saying they ran out of chicken so they closed the kitchen. So now no I don't want any drinks you can cancel those too. Otherwise fried chicken/shrimp is 10/10, drinks 7/10, mama sauce 10/10, and DJ 10/10.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Fried Shrimp and French Fries, Carli's Chicken Wings, 4 Wings and Fries, Shrimp and Fries, Fries
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