For a little store, I expected more individual attention. But the cashier ignores customers, gets orders wrong, and would definitely benefit from more training. Had to wait over 10 minutes for a small matcha latte, which she forgot until was reminded, and on top of that, made it hot when I told her it was iced. Pretty much all the orders have something wrong.
Atmosphere: 2
Food: 2
Service: 1
munazzah shahbaaz
This woman watched me wait behind a customer and the moment I stepped up she walked away. I stood there for at least 3 minutes as she casually walked back and forth past the register. Another worker with a headset who had been working the window walked passed looked at me and gave a half smile and continued about her business. (At this point I’m intrigued on how long this will go on) it wasn’t until another worker who wasn’t taking orders asked me if anyone had taken my order yet I replied no, I guess she’s ignoring me. The second woman mentioned then came from the window and immediately wanted to be confrontational stating “I wasn’t ignoring you I was helping someone else” I immediately corrected her assumption and told her “I wasn’t talking about you I was talking about her (see photo)” She then laughed and said “oh”. It’s important to share that the original cashier was not working on a single order but washing the funnel used to get the coffee in the big box. So I don’t know what this was about, but once upon a time this was my hometown and I was significantly disgusted. Sidebar: I didn’t complete my order because they weren’t willing to substitute the pork sausage for turkey. I know this is a popular location, but think twice if you see her. I def wanted to meet her with her nonsense, but clearly she’s miserable to randomly decide to be so rude. Do better!
Service: 1
Rodbin Pérez
I don't recommend hot coffee.. if you don't believe me. Order at this location and you will see..
Shonda Dennis
Horrible ~ Make sure you check your food before you leave.. They never fill the cups up/half empty cups, and the doughnuts be stale and when you try to call them to let them know, no one will pick up the phone ever!! If you drive off your stuck with whatever they gave you..smh
Atmosphere: 1
Food: 1
Service: 1
Nadia Sewlall
the night shift worker sucks he’s always messing up my orders. they never get my order or my coffee right if I could give them no stars i would. I literally ordered a refresher with extra ice and they gave me no ice like make it make sense. It says extra ice in big bold letters, it’s not that hard to read and follow the directions that were given.
Tara Jean
bad workers
Dawn Erawoc
I stopped patronizing this place for a while. I don't know why I decided to give them another try. I ordered a toasted cinnamon raisin bagel with a little butter and cream cheese. When I got to work, there was a pound of butter and no cream cheese. SMH. I got a sour cream donut as well. That tasted like it was made last week. To add insult to injury, I left a tip in the cup. I WANT MY MONEY BACK, INCLUDING THE TIP. I will leave a verbal tip. "THE FOOD IS STILL GARBAGE."
Alissa Gadsden
I have never been to a worse Dunkin’ Donuts in my life. Waited 25 minutes in the drive thru only for it to take another 5 minutes for someone to take my order. Worst part is, I couldn’t even leave because of the curb in the drive thru. Wonder if they put that there so people are forced to wait in line. Incredibly long wait for my order. Just ordered a simple hot coffee with espresso and two donuts. Why did I have to wait so long for something so simple???? I saw people pull in and go inside after I got into the drive thru line and they were in and out 5 minutes tops. Don’t have a drive thru if you can’t handle it.
Atmosphere: 1
Food: 4
Service: 1
Shanielle Taylor
They told me they couldn’t make my drink hot because they was closing and I was there at 7pm and the close at 10pm ghetto ppl
For a little store, I expected more individual attention. But the cashier ignores customers, gets orders wrong, and would definitely benefit from more training. Had to wait over 10 minutes for a small matcha latte, which she forgot until was reminded, and on top of that, made it hot when I told her it was iced. Pretty much all the orders have something wrong.
Atmosphere: 2
Food: 2
Service: 1
This woman watched me wait behind a customer and the moment I stepped up she walked away. I stood there for at least 3 minutes as she casually walked back and forth past the register. Another worker with a headset who had been working the window walked passed looked at me and gave a half smile and continued about her business. (At this point I’m intrigued on how long this will go on) it wasn’t until another worker who wasn’t taking orders asked me if anyone had taken my order yet I replied no, I guess she’s ignoring me. The second woman mentioned then came from the window and immediately wanted to be confrontational stating “I wasn’t ignoring you I was helping someone else” I immediately corrected her assumption and told her “I wasn’t talking about you I was talking about her (see photo)” She then laughed and said “oh”. It’s important to share that the original cashier was not working on a single order but washing the funnel used to get the coffee in the big box. So I don’t know what this was about, but once upon a time this was my hometown and I was significantly disgusted. Sidebar: I didn’t complete my order because they weren’t willing to substitute the pork sausage for turkey. I know this is a popular location, but think twice if you see her. I def wanted to meet her with her nonsense, but clearly she’s miserable to randomly decide to be so rude. Do better!
Service: 1
I don't recommend hot coffee.. if you don't believe me. Order at this location and you will see..
Horrible ~ Make sure you check your food before you leave.. They never fill the cups up/half empty cups, and the doughnuts be stale and when you try to call them to let them know, no one will pick up the phone ever!! If you drive off your stuck with whatever they gave you..smh
Atmosphere: 1
Food: 1
Service: 1
the night shift worker sucks he’s always messing up my orders. they never get my order or my coffee right if I could give them no stars i would. I literally ordered a refresher with extra ice and they gave me no ice like make it make sense. It says extra ice in big bold letters, it’s not that hard to read and follow the directions that were given.
bad workers
I stopped patronizing this place for a while. I don't know why I decided to give them another try. I ordered a toasted cinnamon raisin bagel with a little butter and cream cheese. When I got to work, there was a pound of butter and no cream cheese. SMH. I got a sour cream donut as well. That tasted like it was made last week. To add insult to injury, I left a tip in the cup. I WANT MY MONEY BACK, INCLUDING THE TIP. I will leave a verbal tip. "THE FOOD IS STILL GARBAGE."
I have never been to a worse Dunkin’ Donuts in my life. Waited 25 minutes in the drive thru only for it to take another 5 minutes for someone to take my order. Worst part is, I couldn’t even leave because of the curb in the drive thru. Wonder if they put that there so people are forced to wait in line.
Incredibly long wait for my order. Just ordered a simple hot coffee with espresso and two donuts. Why did I have to wait so long for something so simple???? I saw people pull in and go inside after I got into the drive thru line and they were in and out 5 minutes tops. Don’t have a drive thru if you can’t handle it.
Atmosphere: 1
Food: 4
Service: 1
They told me they couldn’t make my drink hot because they was closing and I was there at 7pm and the close at 10pm ghetto ppl
Atmosphere: 1
Food: 1
Service: 1
Same time thay give you old stuff
Atmosphere: 3
Food: 3
Service: 3
Restaurantji Recommends
Boston Cream, Jelly and Apple Crumb are STILL THE BEST DONUTS EVER!!! Try them yourselves. You won't be disappointed. ? ????????
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Muffins, Croissant, Donuts, Bagels, Munchkins Donut Hole Treats
I placed the order on the go. The order was ready when I arrived and all items were fresh and hot!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts, Bagels
The very friendly workers plus 2 of them the manager and a Portuguese
Service: 5
ICED caramel
Atmosphere: 5
Food: 3
Service: 5
In my Homer Simpson voice...Glazed donuts are my favorite! I was addicted to Dunkin for a while. I had to quit cold turkey!
Atmosphere: 4
Food: 5
Service: 5
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