I went in at 8:30 and they told me they only had cold sandwiches available, they had closed the oven already which was very upsetting because online they close at 9PM! I understand you want to go home but that’s not how it works, if you close at 9 then close at 9 NOT 8:30
vanessa germain
I walked in to get my usual sandwich and at the end of my order I asked for “ HOT SAUCE” to be put on my sandwich as the last topping the woman working proceeded to put this spicy orange sauce which I’m allergic to I politely told her that was not right sauce and asked if she can make my order over because again I am allergic to the orange sauce she put on my sandwich she then proceeded to tell me that it would be a waste of food to make my order over and began to scrape off the orange sauce with a knife off of my sandwich instead of making a fresh new one after I stated I was allergic then she also said I should’ve said “ buffalo sauce “ with an attitude I decided not to get any sandwich and left the store I was dissatisfied and disgusted with the service I received today it was very rude that I couldn’t get a fresh new sandwich after the associate made a mistake and put the wrong sauce on my order which I’m allergic to very lazy in my opinion and also wrong lastly no managers were on shift to help with the situation which I found to be very odd
Atmosphere: 1
Food: 1
Service: 1
Iyana
Employees lied about what time the store was closing so that I couldn’t take my order and when asked, they said that they closed at nine but when I arrived they said it was already closed at 8:42 and when I called on the phone, they told me that I could come in (because I threatened to report them )and take a order but when I came back, they said that they were closed and needed to leave the store by 9 o’clock
Atmosphere: 1
Service: 1
Edward Lupenga Tembo Jr.
Closest subway restaurant near home, kept clean and all. Bathroom available too. Be ready to tip when you order cause its mandatory
Atmosphere: 4
Food: 5
Service: 4
Tamika Foster
First, I didn’t appreciate the position of the new refrigerator. Regardless if the refrigerator door is open or closed, it is blocking customer’s view of preparation. I would like to see the staff, when they are handling my food. Even when I stepped to the side, I still couldn’t see anything they were doing until it was time to place the sandwich in the oven. LOSE THE REFRIGERATOR THAT’S BLOCKING THE BAD AND SPOILED MEATS.
Secondly, I got all the way home to reveal a dry, old meatball sandwich. I wonder how long they recycled these meatballs before they hit my sandwich. Just Disgusting..Thank God, I didn’t just bite into the sandwich. This was a total inconvenience, waste of my time and my gas, driving back to the Hillside location for a refund.
Totally dissatisfied customer. I placed an online order to take advantage of the FLBOGO deal, now I have to wait 3-5 business days for a full refund. I was forced to drive to the East Orange location for the same deal. There was no acknowledgement or accommodation just wait for a refund.
Below you will see pictures of the old, dead, Halloween meatballs that rose from the grave and hopped on my bread. I wouldn’t give that sandwich to a stray dog. I hope my experience prompts the health department to step inside and shut it down. Clearly they don’t care about their customers..
Atmosphere: 1
Food: 1
Service: 1
Denise Cole
The staff was kind and prepared my sub to my order and the place was clean and you can eat in the subway.
Atmosphere: 5
Food: 5
Service: 5
Мария Евмененко
I was quite disappointed with my visit.The staff were unfriendly and unapproachable, often walking around the dining area with headphones on.The tuna I ordered had a peculiar taste, raising concerns about the freshness of the ingredients. Additionally, I wasn't allowed to view the meat fillings, as they were kept hidden from customers. To top it off, I was not permitted to refill my coke. This experience left much to be desired.
Atmosphere: 1
Food: 1
Service: 1
Mickel
Churro was a bit oily service was ok but to many cars
Atmosphere: 1
Food: 4
Service: 3
Ali-Baski TopGun
First and foremost, this place and all of the Subways are trash, in that, the sandwiches look nothing like the commercials. Please stop blowing Subway up to be something spectacular. I literally just left this place in particular and they act as if they don't want to give you the food. Like they take the leftovers home. I was just made a piss poor Tuna footlong. 4 baby scoops spread out on a roll. False advertisement at it's finest. Stop supporting Subway!!! Big Ole Scam!!!!!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Tuna
Mz. Promoter
Now I see why yall never hardly have customers come into your restaurant because you have a very rude employee. It's always
Depends on what time you go there. The guys are lazy with attitude....the ladies are friendly and try hard to get it
Atmosphere: 2
Food: 3
Service: 3
Recommended dishes: Giant Subs Subway
PKHW MI
My tuna sub is horrible something tastes spoiled and I can't find the tuna and I paid extra for avocados that are not on my sandwich I have 2 pickle slices I can't find the cheese I ordered for delivery so maybe that is why they sent this garbage...I ordered a orange juice they didn't have it...they didn't have a coke either...in my Pj I am going to the store in person with the sandwich after I paid for delivery and a tip
Pumpkin Douglas
I received coupons in the mail. Goes there to use my coupon place my order and was told we Don accept coupon. On the coupon doesn’t say Hillside New Jersey doesn’t accept coupons. I want a explanation on why are they send coupons to people. On saving and they don’t accept. That’s why there stored don’t have people in it. Turning people around with coupons. Have celebrities doing commercials for them to get business and turning us away. I am ver unhappy about this situation.
PK BOYE HW MI
My tuna sub is horrible something tastes spoiled and I can't find the tuna and I paid extra for avocados that are not on my sandwich I have 2 pickle slices I can't find the cheese I ordered for delivery so maybe that is why they sent this garbage...I ordered a orange juice they didn't have it...they didn't have a coke either...in my Pj I am going to the store in person with the sandwich after I paid for delivery and a tip
I went in at 8:30 and they told me they only had cold sandwiches available, they had closed the oven already which was very upsetting because online they close at 9PM! I understand you want to go home but that’s not how it works, if you close at 9 then close at 9 NOT 8:30
I walked in to get my usual sandwich and at the end of my order I asked for “ HOT SAUCE” to be put on my sandwich as the last topping the woman working proceeded to put this spicy orange sauce which I’m allergic to I politely told her that was not right sauce and asked if she can make my order over because again I am allergic to the orange sauce she put on my sandwich she then proceeded to tell me that it would be a waste of food to make my order over and began to scrape off the orange sauce with a knife off of my sandwich instead of making a fresh new one after I stated I was allergic then she also said I should’ve said “ buffalo sauce “ with an attitude I decided not to get any sandwich and left the store I was dissatisfied and disgusted with the service I received today it was very rude that I couldn’t get a fresh new sandwich after the associate made a mistake and put the wrong sauce on my order which I’m allergic to very lazy in my opinion and also wrong lastly no managers were on shift to help with the situation which I found to be very odd
Atmosphere: 1
Food: 1
Service: 1
Employees lied about what time the store was closing so that I couldn’t take my order and when asked, they said that they closed at nine but when I arrived they said it was already closed at 8:42 and when I called on the phone, they told me that I could come in (because I threatened to report them )and take a order but when I came back, they said that they were closed and needed to leave the store by 9 o’clock
Atmosphere: 1
Service: 1
Closest subway restaurant near home, kept clean and all. Bathroom available too. Be ready to tip when you order cause its mandatory
Atmosphere: 4
Food: 5
Service: 4
First, I didn’t appreciate the position of the new refrigerator. Regardless if the refrigerator door is open or closed, it is blocking customer’s view of preparation. I would like to see the staff, when they are handling my food. Even when I stepped to the side, I still couldn’t see anything they were doing until it was time to place the sandwich in the oven. LOSE THE REFRIGERATOR THAT’S BLOCKING THE BAD AND SPOILED MEATS.
Secondly, I got all the way home to reveal a dry, old meatball sandwich. I wonder how long they recycled these meatballs before they hit my sandwich. Just Disgusting..Thank God, I didn’t just bite into the sandwich. This was a total inconvenience, waste of my time and my gas, driving back to the Hillside location for a refund.
Totally dissatisfied customer. I placed an online order to take advantage of the FLBOGO deal, now I have to wait 3-5 business days for a full refund. I was forced to drive to the East Orange location for the same deal. There was no acknowledgement or accommodation just wait for a refund.
Below you will see pictures of the old, dead, Halloween meatballs that rose from the grave and hopped on my bread. I wouldn’t give that sandwich to a stray dog. I hope my experience prompts the health department to step inside and shut it down. Clearly they don’t care about their customers..
Atmosphere: 1
Food: 1
Service: 1
The staff was kind and prepared my sub to my order and the place was clean and you can eat in the subway.
Atmosphere: 5
Food: 5
Service: 5
I was quite disappointed with my visit.The staff were unfriendly and unapproachable, often walking around the dining area with headphones on.The tuna I ordered had a peculiar taste, raising concerns about the freshness of the ingredients. Additionally, I wasn't allowed to view the meat fillings, as they were kept hidden from customers. To top it off, I was not permitted to refill my coke. This experience left much to be desired.
Atmosphere: 1
Food: 1
Service: 1
Churro was a bit oily service was ok but to many cars
Atmosphere: 1
Food: 4
Service: 3
First and foremost, this place and all of the Subways are trash, in that, the sandwiches look nothing like the commercials. Please stop blowing Subway up to be something spectacular. I literally just left this place in particular and they act as if they don't want to give you the food. Like they take the leftovers home. I was just made a piss poor Tuna footlong. 4 baby scoops spread out on a roll. False advertisement at it's finest. Stop supporting Subway!!! Big Ole Scam!!!!!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Tuna
Now I see why yall never hardly have customers come into your restaurant because you have a very rude employee. It's always
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Depends on what time you go there. The guys are lazy with attitude....the ladies are friendly and try hard to get it
Atmosphere: 2
Food: 3
Service: 3
Recommended dishes: Giant Subs Subway
My tuna sub is horrible something tastes spoiled and I can't find the tuna and I paid extra for avocados that are not on my sandwich I have 2 pickle slices I can't find the cheese I ordered for delivery so maybe that is why they sent this garbage...I ordered a orange juice they didn't have it...they didn't have a coke either...in my Pj I am going to the store in person with the sandwich after I paid for delivery and a tip
I received coupons in the mail. Goes there to use my coupon place my order and was told we Don accept coupon. On the coupon doesn’t say Hillside New Jersey doesn’t accept coupons. I want a explanation on why are they send coupons to people. On saving and they don’t accept. That’s why there stored don’t have people in it. Turning people around with coupons. Have celebrities doing commercials for them to get business and turning us away. I am ver unhappy about this situation.
My tuna sub is horrible something tastes spoiled and I can't find the tuna and I paid extra for avocados that are not on my sandwich I have 2 pickle slices I can't find the cheese I ordered for delivery so maybe that is why they sent this garbage...I ordered a orange juice they didn't have it...they didn't have a coke either...in my Pj I am going to the store in person with the sandwich after I paid for delivery and a tip
Terrible customer service!!
Atmosphere: 1
Food: 4
Service: 1
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