Tuscana's Pizzeria & Restaurant 2

This place used to be my favorite spot. We used to order from this place three times a week. But lately things have been changing the last few pizzas I ordered were over sauced to the point where the cheese would just slide right off with your first bite. My favorite dish chicken franchise showed up burned on one side normal on the other side and the side salad wasn’t fresh but wilted. I figured they hired a new cook and they were just getting used to the menu and would figure things out. So my next order I asked the girl who answered the phone if they hired a new Pizza chef and she said no but is there a problem so I explain to her what has been going on and she told me I should’ve called and inform them so they knew about the problem. I told her I really don’t like complaining about the person making my food so I asked her to tell the chef not to oversauce the pie. She told me if it happens again please call. So last night we ordered a meatball pie after my first bite. I could tell that it was burned from the charcoal taste. When I flipped the pie over it was burned. Reluctantly, I decided to do what I never do and I called to tell them that the pie was burned and I would like another one. The girl puts me on hold and says she has to talk to her manager. The manager or whoever he is gets on the phone with me and tells me that he’s the one who made the pie and it is perfect. At this point, I’m angry and I have to inform him that I am the customer and I am not happy with the pizza. He responded to me attitude that I will make you another one, but I want the other one back. As if was trying to pull one over on him that’s not the type of place I want to deal with say goodbye to my $300 to 400 worth of takeout orders every month I’ll find a new pizzeria. Such a shame because it used to my favorite spot.

Atmosphere: 2

Food: 1

Service: 1

Love it. Great food at better prices than Frank's.

Atmosphere: 5

Food: 5

Service: 5

Best pizza & BBQ wings!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sicilian, Empanada, Pepperoni Peppers and Cheese Pizza, Garlic Knots

So happy I found this local GEM 💎🤤
No only is the food delish! But the staff is awesome the vibe, great option for formal or relaxed dinning-my new go to place 😋

Atmosphere: 5

Food: 5

Service: 5

Love their food. Great chef. And guys are so friendly. I'm definitely going back. The grandma's pizza is to die for.

Atmosphere: 5

Food: 5

Service: 5

Got some slices to go and they were delicious. The staff was also super quick and attentive

Best pizza and a nice crew of people.

Atmosphere: 5

Food: 5

Service: 5

The rice balls are AMAZING! great food overall, will be back soon!

Atmosphere: 5

Food: 5

Service: 4

Tuscana's catered an event and the food was delicious. Edgar was great thoughout the whole process from placing the order to pickup. Will definitely be coming back.

Atmosphere: 5

Food: 5

Service: 5

We ordered catered food for a special 90th birthday party and Tuscana's was wonderful to work with. Food was abundant, delicious, and reasonably priced. They were easy to work with and helped us to order what we needed. Will definitely order from them again!

Food: 5

Service: 5

Always a great experience. Owner is tentative and engaging with his customers. Excellent quality of food and a large range, not just pizza.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Margarita Pizza, Pepperoni Peppers and Cheese Pizza, Fried Calamari

The best pizza in Hopatcong franks has gone down hill for years. Knot just pizza menu to small and won’t even talk about the grotto

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Italian Sub, Margarita Pizza, Chicken Parm, Cheese Steak, Sicilian, Empanada, Pepperoni Peppers and Cheese Pizza, Italian, Pepperoni Pizza, Wings, Fried Calamari, Garlic Knots

Food quality here is spot on everytime, we eat here multiple times a week and it's great everytime, the staff are awesome as well, super friendly.

Atmosphere: 5

Food: 5

Service: 5

Very clean. Very friendly staff. Haven't tried their entrees yet but they make some pretty good pizza and they have a lot of different varieties. Nothing special but it's the best pizza in a town full of bad pizza. One stand out is the upside down siciclian. The upside down siciclian pie is excellent. Order it well done. They also have incredible garlic knots. Very nice people.

Kid-friendliness: It's a causal pizzeria. Kids are welcome

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Sicilian, Garlic Knots

I have been eating at Tuscana's for a while now. I have never had a bad experience. Eat in, take out, and delivery. Tuscana's is a great place for lunch and dinner!

Atmosphere: 5

Food: 5

Service: 5