Dunkin'
4199 US-9, Howell
(732) 942-9948
Recent Reviews
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I asked for hot coffee but their machines are not working well. I had same issue before.
Don't go to this Dunkin. The cases with donuts were almost empty when we walked in there at 1:00 on Saturday 11/1/25. The young lady cleaning the floor said to ask the woman behind the counter. She said they were in the back. The woman behind the counter started arguing and NOT IN ENGLISH. She was determined not to get th a jelly donuts. She was very RUDE. We walked out without buying anything. VERY BAD CUSTOMER SERVICE. SPEAK IN ENGLISH!!!
Fast service.
Atmosphere: 4
Food: 4
Service: 4
Gross. Nasty. 6 months ago it was a snipy blonde Teenager working with her possee now it’s little Mexico and they are gross and disgusting with food and drinks. Beware🚨🚨🚨of the attitude
Atmosphere: 1
Food: 1
Service: 1
Got the order wrong, again!! Then I get an attitude for letting them know. You would think I would get an apology for getting the order wrong! No customer service!! The place is a mess inside and dirty! it's obvious there is
no manager working there!
Atmosphere: 1
Food: 2
Service: 1
Don’t try to go inside and order anything, like if your truck is too tall for the drive thru. I just stood at the counter and had 5 different people stare at me and then walk the other way. I stood there like an idiot for 5 minutes before I turned around and walked out. WORST CUSTOMER SERVICE IN THE WORLD. Maybe I’ll call corporate about this location bc the other ones aren’t all like that.
Peppermint mocha latte without the whipped cream is really good. I recommend it.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Assorted Half Dozen or Dozen Donuts
The bathroom was dirty and the common area was a mess. Also, there were napkins, no toilet paper, and no paper towels , but there was plenty all over the floors.. And No Gluten free items offered. I will not be coming back with friends.
Atmosphere: 1
Food: 2
Service: 1
THEY WANTED TO CHARGE ME 1.25 CENTS FOR A CUP OF ICE TODAY. I WAS BUYING A MUFFIN AND A BOTTLE OF SODA. I WALKED OUT AND WILL NEVER GO BACK THERE AGAIN. HAVE BEEN GOING THERE SINCE IT OPENED, BUT NEVER AGAIN
Came to this location to grab a few munchkins and a coffee before my sons football game. Should have been a quick process. But staff was more concerned in my view with helping other people an not recognizing the order of which people came in. I also asked for a mix of munchkins. In which they gave me mostly pumpkin munchkins. This maybe a decent location. But my experience was very much unsatisfactory.
Atmosphere: 4
Service: 2
Restaurantji Recommends
Great service every morning
There’s always a bit of a line at Dunkin’s but I’ve never before gone through a drive through and been told to park after paying because they needed time to make it and get it to me. They did that with everyone and it was chaos. With workers not knowing who ordered what and no receipt…long and annoying. I would have pulled out without paying had they done it like they should have as I had a hungry baby screaming.
Atmosphere: 1
Food: 2
Service: 1
Slow and bad service.
Service: 1
Servers were rude,they had no napkins or regular milk!!!really bad
Atmosphere: 3
Food: 3
Service: 1
Recommended dishes: Bacon Egg and Cheese
Dunkin never disappoints. Very friendly young man work the counter with a great personality for how busy they were.
Atmosphere: 4
Food: 5
Service: 5
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