I had a quality issue with something from the bakery and the manager (Jennifer) and her team went above and beyond to make it right. The customer service and friendly staff will keep me coming back. I rarely write reviews but this experience warranted one!
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Cinnamon Crunch Bagel
Konnor Fahy
Thank you Jennifer!
Service: 5
Michele
I never know what to order when I go in but between the great staff and the great general manager you have here, they always recommend something different for me and I always love it. They are so welcoming and polite. The place is always clean and homey. I love coming here!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak and Arugula Sandwich, Broccoli Cheddar Soup, Panera Broccoli Cheddar Bread Bowl, Fiji Apple Salad, Panera Brownie, Panera Avocado and Egg White Spinach Sandwich with Chai Latte, Panera Bacon Turkey Bravo Sandwich and Mac and Cheese You Pick 2, Panera Grilled Cheese and Tomato Soup You Pick 2
Brian B
Prices are ridiculously high and food was
Atmosphere: 1
Food: 1
Service: 1
Emily Pelion
The closer it gets to closing, the lazier the food gets. Barely any tuna on my sandwich and shriveled a little pickles. Disappointing.
Tokyo
ordered Mediterranean sandwich no cheese and receipt says so, however the entire staff was talking not paying attention wasting time and completely got my order wrong. horrible service.
Atmosphere: 1
Food: 1
Service: 1
Alison REDDHEAD
I go in there every morning and they are so fast we're getting online orders ready when I have to go to back to
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Baguette, Bistro French Onion Soup, Panera Caesar Salad
JB Phillips2
Panera has done a lot to revolutionise our nation's yeah, yeah, community spaces. And for just $12 a month, you can have unlimited hot drinks or cold drinks. I love this because I I love to come to Panera but I normally wouldn't be able to afford it. I have met so many excellent people here and it makes my day much better.
Atmosphere: 5
Food: 5
Christina R
This Panera does me dirty 100% of the time, but the grandparents always insist on Panera when they visit. Usually it’s just forgotten items but I knew today was the final straw as I pulled a 2 and a half foot long hair out of my grandmother’s Mediterranean Bowl ?. They refunded me but just… yuck. I can’t for the life of me understand why hairnets aren’t required. I recommend you skip this place and order from anywhere else in town instead.
Atmosphere: 1
Food: 3
Service: 1
Carlee Fry
This was the worst Panera bread I’ve ever been to! Waited a whole hour and 45 minutes for 2 drinks
Pack of Karen's at 6-7pm last night seated in private area being way too loud didn't close door, so I did it for them, so funny how the rude and inconsiderate acted appalled when called out for bad behavior. Older gals should know better. Management should too. Otherwise, good menu variety at reasonable price point.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: French Baguette, Creamy Tomato Soup, Panera Smokehouse BBQ Sandwich and Tomato Soup
Colleen Iodice
I have always liked Panera I think the food is good, but the Howell NJlocation is DIRTY.....it really needs a good cleaning.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Salads, Creamy Tomato Soup, Fiji Apple Salad
Matt A
The reviews have gone down here for a reason. Ordered delivery, right receipt wrong food. Call Panera, manager answers and already knew of the mistake and says she will remake it and i can pick it up. Get back home, instead of french onion soup I was given their 10 vegetable soup. Wonderful work team…
Geraldo Rivera
Great stop! Early morning warm greetings by staff and management and service to back again for!
Marie G
We ordered chicken frontage sandwich. Very little chicken in the bread/little cheese/soggy bread not completely heated. The salad had few cheese crumbles and 2 small olives. Sorry we didn’t enjoy that dinner for the first time. Staff. Need more training on how to make the sandwich and salad
I had a quality issue with something from the bakery and the manager (Jennifer) and her team went above and beyond to make it right. The customer service and friendly staff will keep me coming back. I rarely write reviews but this experience warranted one!
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Cinnamon Crunch Bagel
Thank you Jennifer!
Service: 5
I never know what to order when I go in but between the great staff and the great general manager you have here, they always recommend something different for me and I always love it. They are so welcoming and polite. The place is always clean and homey. I love coming here!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak and Arugula Sandwich, Broccoli Cheddar Soup, Panera Broccoli Cheddar Bread Bowl, Fiji Apple Salad, Panera Brownie, Panera Avocado and Egg White Spinach Sandwich with Chai Latte, Panera Bacon Turkey Bravo Sandwich and Mac and Cheese You Pick 2, Panera Grilled Cheese and Tomato Soup You Pick 2
Prices are ridiculously high and food was
Atmosphere: 1
Food: 1
Service: 1
The closer it gets to closing, the lazier the food gets. Barely any tuna on my sandwich and shriveled a little pickles. Disappointing.
ordered Mediterranean sandwich no cheese and receipt says so, however the entire staff was talking not paying attention wasting time and completely got my order wrong. horrible service.
Atmosphere: 1
Food: 1
Service: 1
I go in there every morning and they are so fast we're getting online orders ready when I have to go to back to
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Baguette, Bistro French Onion Soup, Panera Caesar Salad
Panera has done a lot to revolutionise our nation's yeah, yeah, community spaces. And for just $12 a month, you can have unlimited hot drinks or cold drinks. I love this because I I love to come to Panera but I normally wouldn't be able to afford it. I have met so many excellent people here and it makes my day much better.
Atmosphere: 5
Food: 5
This Panera does me dirty 100% of the time, but the grandparents always insist on Panera when they visit. Usually it’s just forgotten items but I knew today was the final straw as I pulled a 2 and a half foot long hair out of my grandmother’s Mediterranean Bowl ?. They refunded me but just… yuck. I can’t for the life of me understand why hairnets aren’t required. I recommend you skip this place and order from anywhere else in town instead.
Atmosphere: 1
Food: 3
Service: 1
This was the worst Panera bread I’ve ever been to! Waited a whole hour and 45 minutes for 2 drinks
Restaurantji Recommends
Pack of Karen's at 6-7pm last night seated in private area being way too loud didn't close door, so I did it for them, so funny how the rude and inconsiderate acted appalled when called out for bad behavior. Older gals should know better. Management should too. Otherwise, good menu variety at reasonable price point.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: French Baguette, Creamy Tomato Soup, Panera Smokehouse BBQ Sandwich and Tomato Soup
I have always liked Panera I think the food is good, but the Howell NJlocation is DIRTY.....it really needs a good cleaning.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Salads, Creamy Tomato Soup, Fiji Apple Salad
The reviews have gone down here for a reason. Ordered delivery, right receipt wrong food. Call Panera, manager answers and already knew of the mistake and says she will remake it and i can pick it up. Get back home, instead of french onion soup I was given their 10 vegetable soup. Wonderful work team…
Great stop! Early morning warm greetings by staff and management and service to back again for!
We ordered chicken frontage sandwich. Very little chicken in the bread/little cheese/soggy bread not completely heated. The salad had few cheese crumbles and 2 small olives. Sorry we didn’t enjoy that dinner for the first time. Staff. Need more training on how to make the sandwich and salad