Came in today and Lisa working behind the counter was extremely friendly, professional and helpful with the process. Helped with a selection and provided immaculate customer service and presented great decorum in helping with a selection of a snack. Cinnamon Pretzel Bites were sensational! Highly recommend !
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Rivet Shaker, SM - Cinnamon Dip
Hang On
Hotdog was if-y meat, dough was hard, they do not provide a squirt of
Atmosphere: 1
Food: 1
Service: 1
Stacey T.
Everything was great as usual very courteous service. Love I can order online would recommend highly
Eric C.
I just recently went to the Philly pretzel Factory in howell, you really should concider who you hire and works with food. I will never come again to the Howell location. The hygiene on the man working there is terrible.
Samantha
This place never lets me down!! Every employee I’ve ever met is so kind and helpful not to mention the pretzels are always cooked perfectly and are delicious!!
Vincent Gagliardi
I haven't been to this place in years but since lastnight I wanted a soft hot pretzel and I'm glad I finally listened to myself ! The place is clean and the two female employees that helped me were Sweet , Professional and had Great Personalities !! I got home and tore into the pretzels like an animal they were warm , soft and delicious !5 stars all the way
Paula White
Place is always clean. The young man at the register was super nice and helpful. The trays are always a hit!
Frenchy
Solid pretzels. Only complaint is that of the many times I've visited this place and purchased a bottled beverage with my pretzels, it has always tasted flat and the date of the beverage is expired. They need to do a better job keeping fresh drinks in stock.
Chad Ferraro
My gf was there today earlier.. the pretzel bites were hard as a rock ..had to put them in microwave to get them soft.. 12 bites for $12.50 is ridiculous..pretzels were disgusting .. if I could I would gave it zero stars.. never go back there again...
Lick M.
Place has roaches and smells like a dirty diaper. Pretzels are overpriced crap I'd rather eat herrs sticks. Better off driving to the freehold mall and buying auntie Anne's.
No pre orders for Super Bowl. This place has lost my business forever.
Raine Ali
My personal favorite is the cinnamon shakers, they say soft pretzels but it’s not even that soft. Other than that this is top tier.
Rebecca Guzman
Don't bother trying to buy a gift card here even tho the website says you can buy at any location
Blake L.
The pretzels are fantastic and you can't go wrong with the rivers. They are perfect for dipping and parties. They have lots of dips to choose from. Ordering was a breeze and they had the order ready as soon as I got there. Would definitely order from here again!
Joseph Brache
I was verry polite to the young girl working the register on 8/19/21 at 3:15 pm. She didn’t acknowledge it say anything I said your welcome she said she had a long day. This is how customers are treated here at the Howell NJ store I will take my business else where
Came in today and Lisa working behind the counter was extremely friendly, professional and helpful with the process. Helped with a selection and provided immaculate customer service and presented great decorum in helping with a selection of a snack. Cinnamon Pretzel Bites were sensational! Highly recommend !
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Rivet Shaker, SM - Cinnamon Dip
Hotdog was if-y meat, dough was hard, they do not provide a squirt of
Atmosphere: 1
Food: 1
Service: 1
Everything was great as usual very courteous service. Love I can order online would recommend highly
I just recently went to the Philly pretzel Factory in howell, you really should concider who you hire and works with food. I will never come again to the Howell location. The hygiene on the man working there is terrible.
This place never lets me down!! Every employee I’ve ever met is so kind and helpful not to mention the pretzels are always cooked perfectly and are delicious!!
I haven't been to this place in years but since lastnight I wanted a soft hot pretzel and I'm glad I finally listened to myself ! The place is clean and the two female employees that helped me were Sweet , Professional and had Great Personalities !! I got home and tore into the pretzels like an animal they were warm , soft and delicious !5 stars all the way
Place is always clean. The young man at the register was super nice and helpful. The trays are always a hit!
Solid pretzels. Only complaint is that of the many times I've visited this place and purchased a bottled beverage with my pretzels, it has always tasted flat and the date of the beverage is expired. They need to do a better job keeping fresh drinks in stock.
My gf was there today earlier.. the pretzel bites were hard as a rock ..had to put them in microwave to get them soft.. 12 bites for $12.50 is ridiculous..pretzels were disgusting .. if I could I would gave it zero stars.. never go back there again...
Place has roaches and smells like a dirty diaper. Pretzels are overpriced crap I'd rather eat herrs sticks. Better off driving to the freehold mall and buying auntie Anne's.
Restaurantji Recommends
No pre orders for Super Bowl. This place has lost my business forever.
My personal favorite is the cinnamon shakers, they say soft pretzels but it’s not even that soft. Other than that this is top tier.
Don't bother trying to buy a gift card here even tho the website says you can buy at any location
The pretzels are fantastic and you can't go wrong with the rivers. They are perfect for dipping and parties. They have lots of dips to choose from. Ordering was a breeze and they had the order ready as soon as I got there. Would definitely order from here again!
I was verry polite to the young girl working the register on 8/19/21 at 3:15 pm. She didn’t acknowledge it say anything I said your welcome she said she had a long day. This is how customers are treated here at the Howell NJ store I will take my business else where