Starbucks
5325 US-9, Howell
(732) 363-7772
Recent Reviews
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This Starbucks is hit or miss. Long waits for mobile orders at times. Typically, I’ll do a mobile order and wait 10-15 minutes past the estimated time. Sometimes the drink is perfect, other times not. For example, today I ordered two drinks using the mobile app during my lunch break and the estimated time was 2:24 p.m. and the drinks were not ready till 2:38 p.m.
Atmosphere: 2
Food: 2
Service: 2
coffee taste like water
Food: 1
Service: 1
You need to ween out your drive through people. The one day I dealt with some dude, he had a nasty attitude , didn't like his job, and fixed that very rude lucky I was in a good mood
They are all wonderful at this Starbucks. They know me so they waited to fill my order double check
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Gouda & Egg Breakfast Sandwich
Same boy on register , is the same one making food with NO gloves , very unsanitary.
After reading other reviews I now understand why I keep having problems with this location, some of the staff are very rude for a customer service job. You have customers spending almost as much as you make in a hour for coffee / treats, kindness is free . When a customer orders a hot coffee at the window and asks for sugar on the side common sense would tell you give what was asked for and give a spoon or straw for stirring purposes.
But the staff member who worked the drive thru 4:50 on Feb 3 was condescending and just plain rude. Do your job and I wouldn't have to ask again for the items I did for the order.
My recommendation is to train staff on etiquette.
Atmosphere: 2
Food: 1
Service: 1
takes too long to get your order, service is horrible.
Food: 4
Service: 1
Chai latte taste is bad. I took here twice and both times the taste is terrible. Hope the store manager figure out what is going on.
Atmosphere: 4
Food: 1
Service: 4
Very slow and service is very bad
Atmosphere: 1
Food: 1
Service: 1
love this location!! my drink is always perfect and the staff is so friendly, especially the funny looking blonde, kayla! 10/10
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The most fabulous coffee shop in the whole world! I love the baristas so much, and the coffee is always simply delicious. I always come here to grade papers, sip my coffee, and read a good book. Thank you for being so amazing! ❤️
Atmosphere: 5
Food: 5
Service: 5
This Starbucks is hit or miss. Long waits for both in person and mobile orders at times. Typically, I’ll do a mobile order and wait five minutes past the estimated time and it’s usually ready by then. Sometimes the drink is perfect, other times not. If I order less complicated drinks they seem to get it right.
Dietary restrictions: There are plenty of non dairy options like most Starbucks locations
Atmosphere: 5
Food: 3
Service: 3
Recommended dishes: Cold Brew Iced Coffee, Gingerbread Latte
This starbucks NEVER makes the right coffee- waiting for the coffee/food is always forever. Went through the drive thru and the cashier who made me awful tasting drink handed it to me with the top coming off, before it fell on me I quickly poured the overflow out of my window. The cashier "reprimanded" me for littering instead of apologizing for not securing the cap. Conclusion of this last visit- I couldn't drink the coffee and the oatmeal i asked for with steamed 2% was raw. And I tipped them. Never returning. They suck. Target starbucks is way better. Just have to get out of the car.
Atmosphere: 1
Food: 1
Service: 1
Great food/ drink, but this specific Starbucks is always behind, never fails, 10-20 min wait even when you order ahead. Not the case with any other Starbucks.
Atmosphere: 5
Food: 5
Service: 2
Very slow. bunch of chickens running around with out a head. Shouldn’t take 30 min for a drink. On top of that the drinks aren’t even good. Very rude as well. This place is very terrible
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