Am just leaving this place right about now . Very annoying , slow lazy and rude staff . Can’t even learn simple basics of a small restaurant . Can’t expect them to manage or work in any big organization with their mentality . Waste of time going there . Literally
Sabrina
I recently had a disappointing experience at the KFC located at 841 Springfield Avenue in Irvington New Jersey. The food quality was poor, with the potato wedges being dry and stale, and the classic chicken sandwich meal tasting unpleasant and unappetizing. Overall, I was very disappointed with the experience.
Atmosphere: 1
Food: 1
Service: 3
Dayna Atariguana
The girl who was working at this time was very rude; people like that shouldn't be serving customers.
T B
Took 30 mins to receive my food one of the casheirs had a attitude. When I asked her an chicken wings. When I got home chicken look wet and nasty Mac n cheese was terrible and the potatoes wedges was dryed out.
Kaway Kemet
Be very careful with your credit or debit card. They steal your information. In the drive-through, I noticed when I gave my credit card the cashier and African woman flip it over so the credit card number faces her. Red-Flag. Watch them. I’m going to contact Corporate and report them. Fraud credit card information theft.
Atmosphere: 1
Food: 3
Service: 1
Smurf Rex
This is the worst kfc ever. The service is super slow and shorty with the glasses has no idea what she is doing. 15 minutes to make 1 meal is outrageous Let her lean the bathroom
A Beauty
The restaurant was clean; however, the staff was not attentive to customers in the dining area. Several guests, including myself, were left unacknowledged for several minutes. One customer left after waiting close to ten minutes without being greeted, even though the restaurant was not busy.
While I was waiting for my takeout order, another customer entered and had to step up to the counter to get the staff’s attention. The employees continued their tasks without acknowledging her until several minutes later, when they finally came to the counter to hand me my order and assist her.
Additionally, the packaging for my order was messy. Honey BBQ sauce had spilled all over the outside of the bag and containers. It appeared the employee may have bagged the order while still wearing gloves covered in sauce. Removing the gloves or wiping the containers before bagging would have made a noticeable difference.
Atmosphere: 1
Food: 1
Service: 1
Ty Dunning
Who still eats kfc 🤭they come in a clutch I guess they still here
Recommended dishes: Fried Chicken
Amirah Barnes
Just got our meals. We ordered 3 combo meals and she forgot out COOKIES which we didn’t realize till we were home. It she didn’t want to give us sauces forks and she was upset for some reason. Joy was at the window her name is on the receipt. She was very rude and impatient. She needs to smile more. Customer service is top tier.
Atmosphere: 4
Food: 3
Service: 1
Milk Cooley
I order on line and it took over an half an hour to get my food.
They did not want to honor my coupon! two chicken sandwich for six bucks. 🤔😤
Atmosphere: 1
Food: 4
Service: 1
Jyothi
It takes too much time to get the food after you ordering
Atmosphere: 2
Food: 5
Service: 3
Miguel Velazquez
Price is to high i will not be going back unfortunately. 20 bucks for 7 pieces of chicken is crazy
Atmosphere: 5
Food: 5
Service: 5
Jude Guillaume
This is one of the worst KFC I have ever seen, people here are rude... I definitely do not recommend anyone to spend their money here. I am an actual customer visiting Springfield and just had my worst KFC experience.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Fried Chicken
Jinwei Zhang
The chicken I ordered was like medium cooked… Had a diarrhea the next day.
Am just leaving this place right about now . Very annoying , slow lazy and rude staff . Can’t even learn simple basics of a small restaurant . Can’t expect them to manage or work in any big organization with their mentality . Waste of time going there . Literally
I recently had a disappointing experience at the KFC located at 841 Springfield Avenue in Irvington New Jersey. The food quality was poor, with the potato wedges being dry and stale, and the classic chicken sandwich meal tasting unpleasant and unappetizing. Overall, I was very disappointed with the experience.
Atmosphere: 1
Food: 1
Service: 3
The girl who was working at this time was very rude; people like that shouldn't be serving customers.
Took 30 mins to receive my food one of the casheirs had a attitude. When I asked her an chicken wings. When I got home chicken look wet and nasty Mac n cheese was terrible and the potatoes wedges was dryed out.
Be very careful with your credit or debit card. They steal your information. In the drive-through, I noticed when I gave my credit card the cashier and African woman flip it over so the credit card number faces her. Red-Flag. Watch them. I’m going to contact Corporate and report them. Fraud credit card information theft.
Atmosphere: 1
Food: 3
Service: 1
This is the worst kfc ever. The service is super slow and shorty with the glasses
has no idea what she is doing. 15 minutes to make 1 meal is outrageous
Let her lean the bathroom
The restaurant was clean; however, the staff was not attentive to customers in the dining area. Several guests, including myself, were left unacknowledged for several minutes. One customer left after waiting close to ten minutes without being greeted, even though the restaurant was not busy.
While I was waiting for my takeout order, another customer entered and had to step up to the counter to get the staff’s attention. The employees continued their tasks without acknowledging her until several minutes later, when they finally came to the counter to hand me my order and assist her.
Additionally, the packaging for my order was messy. Honey BBQ sauce had spilled all over the outside of the bag and containers. It appeared the employee may have bagged the order while still wearing gloves covered in sauce. Removing the gloves or wiping the containers before bagging would have made a noticeable difference.
Atmosphere: 1
Food: 1
Service: 1
Who still eats kfc 🤭they come in a clutch I guess they still here
Recommended dishes: Fried Chicken
Just got our meals. We ordered 3 combo meals and she forgot out COOKIES which we didn’t realize till we were home. It she didn’t want to give us sauces forks and she was upset for some reason. Joy was at the window her name is on the receipt. She was very rude and impatient. She needs to smile more. Customer service is top tier.
Atmosphere: 4
Food: 3
Service: 1
I order on line and it took over an half an hour to get my food.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
They did not want to honor my coupon! two chicken sandwich for six bucks. 🤔😤
Atmosphere: 1
Food: 4
Service: 1
It takes too much time to get the food after you ordering
Atmosphere: 2
Food: 5
Service: 3
Price is to high i will not be going back unfortunately. 20 bucks for 7 pieces of chicken is crazy
Atmosphere: 5
Food: 5
Service: 5
This is one of the worst KFC I have ever seen, people here are rude... I definitely do not recommend anyone to spend their money here. I am an actual customer visiting Springfield and just had my worst KFC experience.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Fried Chicken
The chicken I ordered was like medium cooked… Had a diarrhea the next day.
Atmosphere: 2
Food: 1
Service: 2
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