Yummy Chinese Take Out

I tried so hard to like this place but I’m always met with a challenge. Everyone who answer the phone attitude is nastier than the food ! They get mad when you’re not outside 5 mins before they even call you . And god forbid you give them a tip less than what they want you're met with so much rudeness. They also pick and choose when they want to deliver to your house. Some days t

Food: 1

Service: 1

Stole and lost my money and then charge me to get my food.

Atmosphere: 1

Food: 2

Service: 1

Don’t bother spending your money here. It is so unpleasant to support a business who is as rude, unkind, and unprofessional as them! There is always an issue EVERY ORDER- whether it be a wrong item, the worst customer service, or the insanely disrespectful delivery driver! The food isn’t bad, which is why I kept going back, but at some point the line has to be drawn! Please I advise you to spend your money elsewhere!

I want to start by saying that the lack of decent Chinese food options in this area has left me with no choice but to order from Yummy Chinese Takeout. If there were any other somewhat decent options, I would order elsewhere in a heartbeat. Unfortunately, this place has the worst customer service I have ever experienced at any restaurant.

Every time I order, I am met with a terrible attitude from the person taking my order over the phone to the delivery driver, who bangs on my door like he’s serving a warrant. The food is just okay compared to other local spots, but the service is non-existent.

The first time I ordered, I tipped the driver $5. The next time, my wife tipped $3, only for the driver to insist she give him more, saying I had tipped more previously, pressuring her to change the tip amount. Mind you, we live just three minutes away.

On another occasion, we ordered cheese wontons and were delivered crab sticks instead. When we called to report the mistake, the staff insisted that we ordered crab sticks, a dish I had never even heard of before. They refused to correct their mistake, and the person on the phone hung up on me when I mentioned how terrible their service was. It took a threat to dispute the charge before they reluctantly agreed to bring the correct order. Even then, when they returned, they had the nerve to ask for another tip. By then, we were too worried about what might have been done to the food, so we didn’t even eat it.

Overall, these people are outright rude and show no regard for basic decency. If you are in the area and have absolutely no other option, I suggest picking up your order yourself to avoid the delivery fee and the unpleasant delivery experience.

Atmosphere: 2

Food: 2

Service: 1

Worst chicken on Springfield Ave! Irvington Nj. Chicken was hard and old! Stop pre flouring and pre frying ur chicken! Makes them hard and yucky!!!!!!!

Atmosphere: 1

Food: 1

Service: 2

Just moved back into town, looking for a clean reliable spot for our Chinese food fix. Was recommended by a family member. Inside is clean and well lit. Staff is friendly enough no one was rude and the energy was good.
My partners food was a little bland she said it needed salt which isn't bad. My wings were a little on the small side but the sauce was good to me. Overall a good experience will definitely come back again.

Atmosphere: 4

Food: 4

Service: 5

The food is good, and the prices are decent.

Atmosphere: 3

Food: 5

Service: 4

Recommended dishes: Beef or Shrimp Fried Rice, Ribs

I called to place a delivery. I asked about the pricing because it was different from the menu on Google (I had no problem paying the price I told him I was just asking) the guy started arguing and saying when I ask him about the price I'm wasting time. Terrible customer service and absolute garbage food I bet.

Atmosphere: 1

Food: 1

Service: 1

Been eating from here for years now. The best food! Always fresh and hot. They also deliver if you live close by.

Been eating from here for over 10 years they always cooked the food to my satisfaction and just the way I like it today the lady there was being rude to me and kept telling me this is the best we can cook it I don’t like crispy due to my teeth being sensitive anyway she refunded me the money and told me there’s nothing she can do so probably not gonna come back here again if I can’t have my favorite food thanks for the 10+ years yummy

Atmosphere: 1

Food: 1

Service: 1

Amazing experience, customer of 10+ years, they’re beef broccoli and chicken broccoli remains undefeated. Love the soy sauce too, and very polite delivery guys ?. Five Stars.

Atmosphere: 5

Food: 5

Service: 5

I ordered chicken wings, shrimp, fried rice, they me chicken, wings, that probably been sitting there all day long because they had no taste to it and the shrimp was mushy. so I threw the food away because I didn’t want to go back-and-forth with him to take the food back.

Atmosphere: 3

Food: 1

Service: 3

Recommended dishes: Beef or Shrimp Fried Rice

Rice was not fresh, Dry and klumpy not steamy hot . I live 3 minutes away and the rice was unacceptable. The shrimp was unacceptable.

Food: 1

Recommended dishes: House Special Lo Mein

Rice was not fresh, Dry and klumpy not steamy hot . I live 3 minutes away and the rice was unacceptable. The shrimp was unacceptable.

Food: 1

Recommended dishes: House Special Lo Mein

They are always switching their prices up without notice and they don't correct it on the menu.

Atmosphere: 1

Food: 1

Service: 1