This was one of the worst fast food experiences I’ve had — and a big part of that was the service. Takavia was incredibly slow, disorganized, and clearly not trained to handle even basic customer service. It honestly felt like she didn’t care at all about doing her job. I watched orders get backed up while she moved at a snail’s pace and seemed totally lost.
The food was just as bad — cold, soggy, and slapped together like an afterthought. Fries were limp and greasy, the burger was barely warm, and everything looked like it had been sitting out forever.
To top it off, the atmosphere was awful. The place was messy, loud, and had zero sense of professionalism. I walked out thinking, “Never again.”
If this is the standard Fatburger wants to set, then they’re in serious trouble. Do better
Atmosphere: 1
Food: 1
Service: 1
Treo
Takavia took 1 HOUR to get us 1 burger. We had a friend next to us in the line who got his food 40 MINUTES before we did. Takavia is very slow and needs to actually do her job. Instead she was just hobbling around talking to her little friends as we sat there waiting for our food. The burger was overcooked and Takavia is very slow. VERY SLOW
Atmosphere: 1
Food: 1
Service: 1
Amanda Bernardes
The worse burguer ever. They asked if I wanted to remove any toppings and I asked without 2 toppings, when I got the burguer, there was just the patty. The burguer is sooo bad. I can’t believe someone is actually selling this. Disgusting.
Atmosphere: 1
Food: 1
Service: 1
Júlia Machado
1 star is too much for their burguer, simply disgusting. Don’t you ever lose your time or money here, go somewhere else please!!!
Atmosphere: 1
Food: 1
Service: 2
Dominick
Anika was very nice. Fast service on a slow day!
Ali A
Spent over 100$ just to get no straws (only if I got a milkshake), and watched two people walk up and get free straws without even ordering anything… 😑. One of my friends got a milkshake and it felt like a block of slob, the burger was cold, no seasoning (remind you it’s 17.99!!!!), you can’t customize it, even if you have allergies. The tenders felt and tasted like war rations, actually I take that back soldiers will just give up the war before they go near that food. The worst place you can ever visit. I rather eat expired food or Indian street food before ever visit this place again🤮🤮🤮
Atmosphere: 1
Food: 1
Service: 1
Christine Mccauley
Longest I’ve ever waited for a cheeseburger in my life. Stood in line for an hour and a half just to place the order. The cashiers are SLOW. Then had to wait in another line to get the food. Absolutely ridiculous.
Aidan Edmond
Kanye is my goat
Atmosphere: 1
Food: 1
Service: 1
Alan L.
It’s line was long when I visited, but the food was pretty good!
It's the same burger that they sale around the rest of the park but just different toppings. The bread was stale. Asked for no tomatoe and was told all or nothing..oh and the fries are the same exact fries u can get at any food location at the park. THOSE ARE NOT FAT BURGER FRIES! They do the same with Johnny Rockets! Same dry cafeteria burger and over cooked fries everywhere. The franchise should step in because they're not selling the same foods and cost wayyy more.
Briana Wyman
The staff member in the kitchen told me as I was standing on line not to eat there. He shook his head no and said leave lol and judging by the reviews he saved me $20. Even the staff says not to eat there. Save your
This was one of the worst fast food experiences I’ve had — and a big part of that was the service. Takavia was incredibly slow, disorganized, and clearly not trained to handle even basic customer service. It honestly felt like she didn’t care at all about doing her job. I watched orders get backed up while she moved at a snail’s pace and seemed totally lost.
The food was just as bad — cold, soggy, and slapped together like an afterthought. Fries were limp and greasy, the burger was barely warm, and everything looked like it had been sitting out forever.
To top it off, the atmosphere was awful. The place was messy, loud, and had zero sense of professionalism. I walked out thinking, “Never again.”
If this is the standard Fatburger wants to set, then they’re in serious trouble. Do better
Atmosphere: 1
Food: 1
Service: 1
Takavia took 1 HOUR to get us 1 burger. We had a friend next to us in the line who got his food 40 MINUTES before we did. Takavia is very slow and needs to actually do her job. Instead she was just hobbling around talking to her little friends as we sat there waiting for our food. The burger was overcooked and Takavia is very slow. VERY SLOW
Atmosphere: 1
Food: 1
Service: 1
The worse burguer ever. They asked if I wanted to remove any toppings and I asked without 2 toppings, when I got the burguer, there was just the patty.
The burguer is sooo bad. I can’t believe someone is actually selling this. Disgusting.
Atmosphere: 1
Food: 1
Service: 1
1 star is too much for their burguer, simply disgusting. Don’t you ever lose your time or money here, go somewhere else please!!!
Atmosphere: 1
Food: 1
Service: 2
Anika was very nice. Fast service on a slow day!
Spent over 100$ just to get no straws (only if I got a milkshake), and watched two people walk up and get free straws without even ordering anything… 😑. One of my friends got a milkshake and it felt like a block of slob, the burger was cold, no seasoning (remind you it’s 17.99!!!!), you can’t customize it, even if you have allergies. The tenders felt and tasted like war rations, actually I take that back soldiers will just give up the war before they go near that food. The worst place you can ever visit. I rather eat expired food or Indian street food before ever visit this place again🤮🤮🤮
Atmosphere: 1
Food: 1
Service: 1
Longest I’ve ever waited for a cheeseburger in my life. Stood in line for an hour and a half just to place the order. The cashiers are SLOW. Then had to wait in another line to get the food. Absolutely ridiculous.
Kanye is my goat
Atmosphere: 1
Food: 1
Service: 1
It’s line was long when I visited, but the food was pretty good!
Atmosphere: 3
Food: 5
Service: 4
A bad deal
Atmosphere: 3
Food: 3
Service: 3
Restaurantji Recommends
Terrible service!!!!
Atmosphere: 1
Food: 4
Service: 1
It's the same burger that they sale around the rest of the park but just different toppings. The bread was stale. Asked for no tomatoe and was told all or nothing..oh and the fries are the same exact fries u can get at any food location at the park. THOSE ARE NOT FAT BURGER FRIES! They do the same with Johnny Rockets! Same dry cafeteria burger and over cooked fries everywhere. The franchise should step in because they're not selling the same foods and cost wayyy more.
The staff member in the kitchen told me as I was standing on line not to eat there. He shook his head no and said leave lol and judging by the reviews he saved me $20. Even the staff says not to eat there. Save your
Atmosphere: 1
Food: 1
Service: 5
Vegetarian options: Cc
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Burger and Fries
Vegetarian options: Cc
Atmosphere: 4
Food: 5
Service: 5
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