Rita's Italian Ice & Frozen Custard
2105 W County Line Rd, Jackson
(848) 777-4827
Recent Reviews
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Hours are setup for one religion 😆 how you gonna be closed when regular people wanna buy
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Italian Ice, Custard
The girls today that were behind the counter have NO CLUE what to do they are rude and make a mess.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Italian Ice
Overall who doesn't love Rita's. There always seems to be a line and the wait time after you order takes more time then most Rita's. The team tends to make mistakes on orders which makes your wait time longer
Atmosphere: 5
Food: 5
Service: 3
Always a great refreshing delicious ices.
Rita’s Ice Cream offers a satisfactory experience with a few pros and cons. The variety of flavors is impressive, catering to diverse preferences. The ice cream itself is creamy and enjoyable.
However, service can be inconsistent. While the staff is generally friendly, the wait times can be long, especially during peak hours. The seating area is limited, sometimes leading to a cramped feel.
The prices are reasonable, making it a good spot for a casual treat. Cleanliness is maintained, but there can be occasional stickiness around the serving areas.
Overall, Rita’s Ice Cream is a decent option for a sweet treat, but there's room for improvement in service
Atmosphere: 4
Food: 4
Service: 2
Recommended dishes: Custard
Simply delicious!! Great customer service too!
Atmosphere: 5
Food: 5
Service: 5
Over all my place at Rita’s was amazing. This one employee named Bayron gave me the most excellent costumer service. This was my first time trying Rita’s as i am new to this country & he guided me every step of the way in making my Rita’s experience, one of the best. He truly was an amazing help & a great employee. This was a 5 start experience!!!!
Atmosphere: 5
Food: 3
Service: 5
Terrible service nasty girl behind the cash register they took several orders after our party served everyone else and made us wait over 15 minutes
Atmosphere: 1
Food: 2
Service: 1
Nice place
Atmosphere: 5
Food: 5
Service: 1
There was garbage everywhere outside of the store with overflowing garbage cans, meanwhile the 3 workers inside doing nothing and just talking and joking around not cleaning up. Very unprofessional and didn’t have anything we were trying to order. Left without getting anything. Mostly don’t appreciate the litter flying everywhere going all over the road because of people not wanting to do their job.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Nice place to pick up some ices or frozen custard
Kid-friendliness: Ices need I say more
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Italian Ice
Very nice ?
Atmosphere: 5
Food: 5
Service: 5
Ordered on Uber eats to pickup and waited 15 minutes only to go to window where they claim they canceled my order
So I went to wait on the line to see what I could get and 2 people before my turn they just shut the window so after waiting 10 minutes and they still didn't open it back up I just left
Atmosphere: 1
Food: 2
Service: 1
1st time there, free bday ice! Yum, watermelon
Waiting ares really dangerous by side of busy highway.
Atmosphere: 2
Food: 4
Service: 1
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