Starbucks
515 Monmouth Rd, Jackson
(732) 301-2635
Recent Reviews
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Drive through service is very slow everytime i stop here which is quite annoying. Service is okay.
Atmosphere: 4
Food: 5
Service: 4
Super slow drive thru, first drink was wrong and they had to remake it. This Starbucks is struggling. I don’t know if it’s poor training or what, but based on owner responses to reviews I don’t think anyone cares how poor the service is here or has any intention of trying to improve it.
Atmosphere: 3
Food: 3
Service: 1
❤️☕️❤️☕️❤️☕️❤️☕️❤️☕️❤️
Atmosphere: 5
Food: 5
Service: 5
The overall dining experience always feels smooth and enjoyable.
Watch your gift card balance after you order!!! Something is going on here. One
Drink and most of my balance was gone. This happened to others who ordered here too.
Atmosphere: 1
Food: 3
Service: 1
It’s great to stop by here on the way home from Six Flags. The staff is nice, and since it’s a relatively new building, it’s very clean.
Atmosphere: 5
Food: 5
Service: 5
20 minutes for a pink drink. 2 employees and the wht girl was working hard while the blk guy was talking on his ear peace phone n getting distracted. Then a white female customer brought her LARGE wht dog in that BARKED LOUD n scared everyone. No dogs should be allowed. Do better !!!
Atmosphere: 1
Food: 3
Service: 1
35 minutes wait on drive thru line and you can’t get out
Says close at 9 . Of course the only day I come it’s not !!!!
Every time you order online it is massively delayed. Oftentimes, the items are wrong or missing. The people working at this Starbucks are the most incompetent I came across at a Starbucks. It’s the closest one to my house and I’m unfortunately stuck with them. The difference is palpable with other Starbucks. And owner, before you come suggesting I submit this through your customer support (like you seem to be doing with all other reviews) why don’t you stop being lazy and take action yourself?
The delivery I placed today of a Hot Caramel Machiatto arrived as a CUP OF ICE. Just ICE! And the cups for ICED or HOT are Different. Incompetent!
Restaurantji Recommends
Went to get an Horchata oatmilk shaken espresso (ordered through app) and they forgot the milk. The drink was all coffee.
Gave me a drink and I thought someone drank out of it. Atleast a quarter of it was not filled to the top.
Order was completely wrong
Atmosphere: 4
Food: 1
Service: 1
I am a repeat customer at this location I pass it frequently and have been here 20-30 times in the past year. Every time I do a mobile order my drink is wrong and not what I ordered and when I say every time I’ve been here I mean every single time it is wrong.
I understand that they will remake it if I ask which is why I haven’t posted a negative review until now I had hopes that the problem would correct it self how ever I can say a year later it has not.
I am not happy with the answer of “they can remake it” because this takes 5-10 additional minutes of waiting when I mobile ordered to save time. Not to mention half the times I have mobile ordered 10 minutes ahead of times sometimes I get to the location to an empty store with 2 employees staring at me not making any drinks.
Took forever
Atmosphere: 1
Food: 1
Service: 1
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