A blt and a bagel with butter $11 And you have to wait a half an hour for it
They also forgot my vinegar on my $8 BLT wak!
Atmosphere: 1
Food: 1
Service: 1
Christopher Smith
Ordered a BLT and on one half I have about 1 full piece of bacon that’s in a few pieces, sad attempt at a BLT sandwich, being a local I expect local spots to be better than this. This is just laziness and lack of care for the customer
Atmosphere: 2
Food: 2
Service: 2
David Kerr
Bagels are higher priced than other places. Based are ok.
Atmosphere: 3
Food: 3
Service: 3
Danelle Zweidinger
WORST customer service ever period. Wait forever at counter no one smiles.
Atmosphere: 1
Food: 4
Service: 1
Douglas Langer
Places you do business in that don’t let you use their bathroom can go really go **** themselves, Planet Bagel of Keyport I had to pee really bad, so I politely asked if I could use their restroom they said “no” so I asked does the laundromat have one, the worker replied “I think so,”
so I went to the laundromat and bathroom was locked the owner had not arrived yet.
So I went back to planet bagel told them “hey I tried going next door it isn’t open yet I really have to go may I please use you your bathrom” again told “no”
mind you my sandwich already ordered and paid for, still Told no. Such gem treatment by our own local business to our own local patrons 🙏🏻 (sarcasm) but hey my business is no problem to use / accept.
So again desperately I Walked back over to the laundromat the owner had arrived the sweetest women where I am doing no business at that current point in time “not washing or drying anything” and I asked “hey would you mind if I used your bathroom” and she replies “go right ahead young man”
I live in Union beach I love when we take care of our own. I have had other experiences at planet bagel I was not so impressed with.
I really think if you can take patrons monies you can set up a situation where a bathroom is available, especially in a situation where I asked twice in the manner I did.
Golden rule …. Treat others how you want to be treated… customer service and appreciation goes a long way.
Atmosphere: 1
Food: 4
Service: 1
Margaux Medwin
Today like around 1:20pm or 1:30pm, I order chicken salad in a wrap, with beacon lettuces and tomatoes. And somehow they put onions in my wrap, which I didn't ask for onions. Whoever made my wrap sandwich they should pay attention and listen on what the customer asks for their order. Otherwise I won't go there ever again!
creekwater1000
I bought a bagel with scrambled eggs and extra bacon and nothin at all else.$10 and change? I can buy 2 pounds of bacon for less than that. Getting a bit greedy!!!
Romas Mastalski
There's no better place to go if you're looking to feel like your last on the list. Multiple times I've called in my order to come in to find out that a sandwich is missing or it's wrong.
Atmosphere: 1
Food: 3
Service: 1
Dee
Very disappointed. I’m newer to the area and thought I finally found a good bagel shop. Bagels were decent, cream cheeses as well, service could have been a little better, but it was okay. Then I saw one of the ladies preparing a pan of veggie and she used an old windex bottle full of oil to spray the food down. (I believe she was making roasted vegetables). But seriously that is disgusting. If you don’t know that using old cleaning product bottles is bad you’re going to end up getting someone sick. The health department needs to look in on them.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Pork Roll
Frank’s And beans
The The quality of customer service has deteriorated so much since the previous owner sold it’s a shame You feel like when you go in there to order you are bothering them they get attitudes with you when you try to call in your order and you’re lucky enough that they picked up you’ve probably been on hold for an extended period of time The skinny Spanish girl I believe is the manager needs a class on customer service. Her attitude is horrible. Food quality is still good. Haven’t had an issue with that. Just the customer service is gone down so much. Half the time the girls huddle behind the counter and chitchat with each other and look disgusted when they have to help you and believe me, I know I’ve been going to this place, probably 10+ years when they used to be across from the high school so I’m not lying when I say the quality of service has deteriorated tremendously
Used to love coming here. The last year, literally half of my orders would be messed up somehow, whether it be a simple bagel order of a few bagels or a couple breakfast sandwiches.
So beware, you run the risk of your order being messed up often in my opinion.
Atmosphere: 3
Food: 2
Service: 1
David LeChien
If you like food poisoning definitely go here. 2 weeks ago I became violently ill 10 minutes after consuming a non toasted bagel with chicken salad. So I decided to start watching. A week ago a girl collected money at the register with gloves on, then takes my order and grabs my bagel out of the bin with the same gloves. I asked her to change her gloves and get me another bagel, she did. She knew she was wrong. Today, 11/6, I ordered the same. The girl had gloves on, but, opens the sliding case door with her gloved right hand, takes out the chicken salad with her same hand, and closes the case with the same. Cuts my bagel AND SCOOPS THE CHICKEN SALAD OUT WITH HE SAME GLOVED RIGHT HAND AND SMASHES IT ON MY BAGEL. Sorry but 3 strikes and your out. I told her I didn't want that bagel and why. SHE WANTS TO ARGUE TELLING ME SHE JUST PUT THOSE GLOVES ON.. LOL! I didn't see what I saw with my own 2 eyes. When I told her she says JUST TAKE YOUR COFFEE AND GO! LOL! So I did. Drive the 5 minutes to Bagel Boys if you value your health. Teenage girls with attitude aren't good at customer service. I will never go here again.. AVOID AT ALL COST!
Atmosphere: 1
Food: 1
Service: 1
Frankie Farina
Go to bagel mania ppl the best around
Atmosphere: 1
Food: 1
Service: 1
Angela Valsechi
Just ordered an egg bagel with butter not toasted. Little girl at the counter with a tone repeated it “you don’t want it toasted”?. I said “no”. Got home and all the butter has melted off of my toasted bagel. The incompetence at food places is why I haven’t been here in 6ths months. Won’t ever go back if simplicity cannot be met.
Atmosphere: 1
Food: 1
Service: 1
Andrew Rosman
Go there time to time for my bagels They have a big turnover and help services slow several people behind the counter but there's a lot more people on the other side of the counter at times waiting to be served.. When I order sandwiches there they always forget to give me my potato salad or macaroni salad even though you ask for it
Parking: The establishment is located in a strip mall with plenty of parking but there are times when the parking lot is full
A blt and a bagel with butter $11 And you have to wait a half an hour for it
They also forgot my vinegar on my $8 BLT wak!
Atmosphere: 1
Food: 1
Service: 1
Ordered a BLT and on one half I have about 1 full piece of bacon that’s in a few pieces, sad attempt at a BLT sandwich, being a local I expect local spots to be better than this. This is just laziness and lack of care for the customer
Atmosphere: 2
Food: 2
Service: 2
Bagels are higher priced than other places. Based are ok.
Atmosphere: 3
Food: 3
Service: 3
WORST customer service ever period. Wait forever at counter no one smiles.
Atmosphere: 1
Food: 4
Service: 1
Places you do business in that don’t let you use their bathroom can go really go **** themselves, Planet Bagel of Keyport I had to pee really bad, so I politely asked if I could use their restroom they said “no” so I asked does the laundromat have one, the worker replied “I think so,”
so I went to the laundromat and bathroom was locked the owner had not arrived yet.
So I went back to planet bagel told them “hey I tried going next door it isn’t open yet I really have to go may I please use you your bathrom” again told “no”
mind you my sandwich already ordered and paid for, still Told no. Such gem treatment by our own local business to our own local patrons 🙏🏻 (sarcasm) but hey my business is no problem to use / accept.
So again desperately I Walked back over to the laundromat the owner had arrived the sweetest women where I am doing no business at that current point in time “not washing or drying anything” and I asked “hey would you mind if I used your bathroom” and she replies “go right ahead young man”
I live in Union beach I love when we take care of our own. I have had other experiences at planet bagel I was not so impressed with.
I really think if you can take patrons monies you can set up a situation where a bathroom is available, especially in a situation where I asked twice in the manner I did.
Golden rule …. Treat others how you want to be treated… customer service and appreciation goes a long way.
Atmosphere: 1
Food: 4
Service: 1
Today like around 1:20pm or 1:30pm, I order chicken salad in a wrap, with beacon lettuces and tomatoes. And somehow they put onions in my wrap, which I didn't ask for onions. Whoever made my wrap sandwich they should pay attention and listen on what the customer asks for their order. Otherwise I won't go there ever again!
I bought a bagel with scrambled eggs and extra bacon and nothin at all else.$10 and change? I can buy 2 pounds of bacon for less than that. Getting a bit greedy!!!
There's no better place to go if you're looking to feel like your last on the list. Multiple times I've called in my order to come in to find out that a sandwich is missing or it's wrong.
Atmosphere: 1
Food: 3
Service: 1
Very disappointed. I’m newer to the area and thought I finally found a good bagel shop. Bagels were decent, cream cheeses as well, service could have been a little better, but it was okay. Then I saw one of the ladies preparing a pan of veggie and she used an old windex bottle full of oil to spray the food down. (I believe she was making roasted vegetables). But seriously that is disgusting. If you don’t know that using old cleaning product bottles is bad you’re going to end up getting someone sick. The health department needs to look in on them.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Pork Roll
The The quality of customer service has deteriorated so much since the previous owner sold it’s a shame You feel like when you go in there to order you are bothering them they get attitudes with you when you try to call in your order and you’re lucky enough that they picked up you’ve probably been on hold for an extended period of time The skinny Spanish girl I believe is the manager needs a class on customer service. Her attitude is horrible. Food quality is still good. Haven’t had an issue with that. Just the customer service is gone down so much. Half the time the girls huddle behind the counter and chitchat with each other and look disgusted when they have to help you and believe me, I know I’ve been going to this place, probably 10+ years when they used to be across from the high school so I’m not lying when I say the quality of service has deteriorated tremendously
Atmosphere: 4
Food: 5
Service: 1
Restaurantji Recommends
Used to love coming here. The last year, literally half of my orders would be messed up somehow, whether it be a simple bagel order of a few bagels or a couple breakfast sandwiches.
So beware, you run the risk of your order being messed up often in my opinion.
Atmosphere: 3
Food: 2
Service: 1
If you like food poisoning definitely go here. 2 weeks ago I became violently ill 10 minutes after consuming a non toasted bagel with chicken salad. So I decided to start watching. A week ago a girl collected money at the register with gloves on, then takes my order and grabs my bagel out of the bin with the same gloves. I asked her to change her gloves and get me another bagel, she did. She knew she was wrong. Today, 11/6, I ordered the same. The girl had gloves on, but, opens the sliding case door with her gloved right hand, takes out the chicken salad with her same hand, and closes the case with the same. Cuts my bagel AND SCOOPS THE CHICKEN SALAD OUT WITH HE SAME GLOVED RIGHT HAND AND SMASHES IT ON MY BAGEL. Sorry but 3 strikes and your out. I told her I didn't want that bagel and why. SHE WANTS TO ARGUE TELLING ME SHE JUST PUT THOSE GLOVES ON.. LOL! I didn't see what I saw with my own 2 eyes. When I told her she says JUST TAKE YOUR COFFEE AND GO! LOL! So I did. Drive the 5 minutes to Bagel Boys if you value your health. Teenage girls with attitude aren't good at customer service. I will never go here again.. AVOID AT ALL COST!
Atmosphere: 1
Food: 1
Service: 1
Go to bagel mania ppl the best around
Atmosphere: 1
Food: 1
Service: 1
Just ordered an egg bagel with butter not toasted. Little girl at the counter with a tone repeated it “you don’t want it toasted”?. I said “no”. Got home and all the butter has melted off of my toasted bagel. The incompetence at food places is why I haven’t been here in 6ths months. Won’t ever go back if simplicity cannot be met.
Atmosphere: 1
Food: 1
Service: 1
Go there time to time for my bagels They have a big turnover and help services slow several people behind the counter but there's a lot more people on the other side of the counter at times waiting to be served.. When I order sandwiches there they always forget to give me my potato salad or macaroni salad even though you ask for it
Parking: The establishment is located in a strip mall with plenty of parking but there are times when the parking lot is full
Atmosphere: 3
Food: 3
Service: 2
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