Dunkin'

1161 NJ-23, Kinnelon
(973) 492-0770

Recent Reviews

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Enrique Servin

Bad customer service. I was ordering at the front and mid way through my order the guy left. I asked for assistance and a manger because it was very unprofessional and I was receiving any assistance and they told me the guy attending me was the manager.

Service: 1

Nah ImOnlyserious

They have a phone number that doesn't work. They're too busy to only have 2 people working.

Atmosphere: 4

Food: 4

Service: 2

Linda Van Der Veen

Arranged takeout. The food was hot and great.

Atmosphere: 5

Food: 5

Service: 5

Joshua Habel

Walked in, got ignored for ten minutes straight, left.

Atmosphere: 1

Food: 1

Service: 1

Jamileth rodriguez

the workers there are so kind and respectful. In my opinion this is such a good

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Muffins

cody11 “cody” cody scheyer 19

7 dollars for 1 slice of bacon cut in half on a sandwich. Terrible and one of the worst dunkins

Kayla Hawk

Very bad location. Don’t give you what you order, just give you random items.

Svl Yldz

I do delivery work. I have never seen people as disinterested and disrespectful as the employees here.

William Cummings

It lives up to the rest of the industry standard.

Atmosphere: 5

Food: 5

Service: 5

Smail K

I do delivery work. I have never seen people as disinterested and disrespectful as the employees here.

Joseph Canova

This has to be the worst Dunkin’ Donuts in the country.

Atmosphere: 1

Food: 1

Service: 1

kr Sam

I do delivery work. I have never seen people as disinterested and disrespectful as the employees here.

Jacob Gonzalez

Staff is very inattentive both at the drive thru and if you walk inside. I'm constantly kept waiting even if I'm the only customer inside/at the drive up window. On one instance, I saw Staff members look from the back, see me (or pretend not to) and then walk away. And today, my frozen hot chocolate I ordered wasn't frozen at all - it was closer to chocolate milk than frozen hot chocolate. On top of the drink being subpar, I had to wait a few minutes to even be acknowledged. The car in front of me had been served and drove away, and I still hadn't even ordered

Atmosphere: 4

Food: 2

Service: 1

Thomas Zeug

I give up. I complained to managers twice about the staff not preparing my online orders 20 minutes after ordering and nothing has changed. Today they put in the wrong kind of donut. To make it worse, no one apologizes. At 5:30am there is no line yet MANY times online orders are not even started until I come in. At least say "sorry". I'm done.

Atmosphere: 2

Food: 4

Service: 1

John Zal

Coffee was not hot and tasted like sitting for a long time. Donut was stale. Bad experience. Will not

Atmosphere: 1

Food: 1

Service: 1

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