Dunkin'

1161 NJ-23, Kinnelon
(973) 333-1380

Recent Reviews

Sort by
Matka Syna

The worst Dunkin’ I’ve ever been to. Terrible service — the girl started taking my order and then just walked away without saying a word to serve someone else. On top of that, they never have anything I ask for. It was my last time there — such a waste of time and nerves.

Atmosphere: 1

Food: 1

Service: 1

Eunice Iman

I love that they actually listen to your requests. I ordered a large matcha latte with no ice. They gave me no ice. I have been to a few Dunkin’ Donut stores around new jersey and every one of those stores has given me ice. This store was awesome. The donut was quite nice and a good size portion.

Atmosphere: 5

Food: 5

Service: 5

maria crespo

Terrible front desk that woman is rude and made my drink with no love , your better off driving further

Yvette Hausleben

OMG I have never been to such a bad Dunkin!
They didn’t get anything right and I walked in!
So they are telling me I can’t have my coffee with milk. It comes with cream only!! OMG!!

Natalie Suriel

Had 3 coffees made 2 we’re wrong and tasted terrible. I’m not sure if this staff is trained or not. I’ve given this place multiple chances and the coffee is always terrible. Just don’t come here. This store needs a big change and asap. I got a coupon in the mail for this location. But you couldn’t PAY me to eat here.

John Kerrison

Waited 15 minutes at drive through an hour and a half after open. Nobody inside said they were closed or not operating the drive through. Odd experience

Mark Jr

always confused. workers seem they have no idea who orders what, and is always slow at helping customers. this is a special needs dunkin

Enrique Servin

Bad customer service. I was ordering at the front and mid way through my order the guy left. I asked for assistance and a manger because it was very unprofessional and I was receiving any assistance and they told me the guy attending me was the manager.

Service: 1

Nah ImOnlyserious

They have a phone number that doesn't work. They're too busy to only have 2 people working.

Atmosphere: 4

Food: 4

Service: 2

Linda Van Der Veen

Arranged takeout. The food was hot and great.

Atmosphere: 5

Food: 5

Service: 5

Joshua Habel

Walked in, got ignored for ten minutes straight, left.

Atmosphere: 1

Food: 1

Service: 1

Jamileth rodriguez

the workers there are so kind and respectful. In my opinion this is such a good

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Muffins

cody11 “cody” cody scheyer 19

7 dollars for 1 slice of bacon cut in half on a sandwich. Terrible and one of the worst dunkins

Kayla Hawk

Very bad location. Don’t give you what you order, just give you random items.

Svl Yldz

I do delivery work. I have never seen people as disinterested and disrespectful as the employees here.

Loading...