Staff is very inattentive both at the drive thru and if you walk inside. I'm constantly kept waiting even if I'm the only customer inside/at the drive up window. On one instance, I saw Staff members look from the back, see me (or pretend not to) and then walk away. And today, my frozen hot chocolate I ordered wasn't frozen at all - it was closer to chocolate milk than frozen hot chocolate. On top of the drink being subpar, I had to wait a few minutes to even be acknowledged. The car in front of me had been served and drove away, and I still hadn't even ordered
Atmosphere: 4
Food: 2
Service: 1
Thomas Zeug
I give up. I complained to managers twice about the staff not preparing my online orders 20 minutes after ordering and nothing has changed. Today they put in the wrong kind of donut. To make it worse, no one apologizes. At 5:30am there is no line yet MANY times online orders are not even started until I come in. At least say "sorry". I'm done.
Atmosphere: 2
Food: 4
Service: 1
John Zal
Coffee was not hot and tasted like sitting for a long time. Donut was stale. Bad experience. Will not
Atmosphere: 1
Food: 1
Service: 1
Alyssa R
i order dunkin most days before work and i do mobile orders. i put them in as asap and by the time i get there my order is still not made. it is ridiculous that other people that walk in after me get their orders before I do. they sit in the back and make you wait for 15 minutes maybe more before making your order. and most days the food is not fully cooked. mobile orders are supposed to be made before you come to be picked up. it’s honestly terrible service. it’s rude and awful and this shouldn’t be happening every time i go there.
Atmosphere: 1
Food: 2
Service: 1
kaelin lash
awful. don’t care if you put a mobile order in for asap. sit in the back. good quality mostly bad. very rude. mean rude and bad workers. don’t follow their own rules. very DISRESPECTFUL, DON’T CARE AT ALL MAKE ORDERS WRONG!!!Parking: bruh
Food: 1
Recommended dishes: Donuts
Dirk D
Not bad, but service is slow! Takes 20mins for 3 cars in the
Atmosphere: 1
Food: 3
Service: 2
Liz Wong
Great customer service! Super sweet lady was very patient while my indecisive kids took their time ordering. Also gave the boys a munchkin. So cute!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sausage Egg and Cheese, Donuts, Bagels
Ed Man
Forgot a sandwich and added sugar to my coffee when I did not want … drove back to get my missing order and sausage egg and cheese was still cold. Cmon! People are now incapable of microwaving food correctly. Dunkins keep going downhill since the 90’s
Edward Lee
Forgot a sandwich and added sugar to my coffee when I did not want … drove back to get my missing order and sausage egg and cheese was still cold. Cmon! People are now incapable of microwaving food correctly. Dunkins keep going downhill since the 90’s
Meredith M. (Maire)
They move the line pretty quickly in the morning. Also Melissa is the best!Parking: Tons of spots in back that never fill up. More limited parking in front.
Melisa is one of the best, always smiling with an amazing words come from her mouth, she deserve a raise and help!For all who complain give your mama a break! Be at her shows then speak do yourselves a favor and shut it
Atmosphere: 5
Food: 5
Service: 5
Elie AC
At times they charge you extra for stuff you don't get or your order is half missing .
Atmosphere: 2
Food: 3
Service: 1
Recommended dishes: Egg and Cheese
Shelon Edwards
Food is fresh but the cashier that was serving me was coughing in the cup while preparing my drink so I walk out and leave it! She just shrugged her shoulders and said oh well!
Atmosphere: 3
Service: 3
Alex Alessio
I come here very often.(I always tip) I get a frozen coffee every time , why do they say the machine automatically does the cream when I get a different color coffee every time I go. i’m done with this sewer water coffee , fix the machine or something.
alex kennedy
when you order a coffee they oddly ask you if you want iced coffee.....if I want iced coffee I'll say the word "iced" before the word "coffee." workers have no common sense....if you order a coffee it's by default a hot coffee unless you say iced.
Staff is very inattentive both at the drive thru and if you walk inside. I'm constantly kept waiting even if I'm the only customer inside/at the drive up window. On one instance, I saw Staff members look from the back, see me (or pretend not to) and then walk away. And today, my frozen hot chocolate I ordered wasn't frozen at all - it was closer to chocolate milk than frozen hot chocolate. On top of the drink being subpar, I had to wait a few minutes to even be acknowledged. The car in front of me had been served and drove away, and I still hadn't even ordered
Atmosphere: 4
Food: 2
Service: 1
I give up. I complained to managers twice about the staff not preparing my online orders 20 minutes after ordering and nothing has changed. Today they put in the wrong kind of donut. To make it worse, no one apologizes. At 5:30am there is no line yet MANY times online orders are not even started until I come in. At least say "sorry". I'm done.
Atmosphere: 2
Food: 4
Service: 1
Coffee was not hot and tasted like sitting for a long time. Donut was stale. Bad experience. Will not
Atmosphere: 1
Food: 1
Service: 1
i order dunkin most days before work and i do mobile orders. i put them in as asap and by the time i get there my order is still not made. it is ridiculous that other people that walk in after me get their orders before I do. they sit in the back and make you wait for 15 minutes maybe more before making your order. and most days the food is not fully cooked. mobile orders are supposed to be made before you come to be picked up. it’s honestly terrible service. it’s rude and awful and this shouldn’t be happening every time i go there.
Atmosphere: 1
Food: 2
Service: 1
awful. don’t care if you put a mobile order in for asap. sit in the back. good quality mostly bad. very rude. mean rude and bad workers. don’t follow their own rules. very DISRESPECTFUL, DON’T CARE AT ALL MAKE ORDERS WRONG!!!Parking: bruh
Food: 1
Recommended dishes: Donuts
Not bad, but service is slow! Takes 20mins for 3 cars in the
Atmosphere: 1
Food: 3
Service: 2
Great customer service! Super sweet lady was very patient while my indecisive kids took their time ordering. Also gave the boys a munchkin. So cute!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sausage Egg and Cheese, Donuts, Bagels
Forgot a sandwich and added sugar to my coffee when I did not want … drove back to get my missing order and sausage egg and cheese was still cold. Cmon! People are now incapable of microwaving food correctly. Dunkins keep going downhill since the 90’s
Forgot a sandwich and added sugar to my coffee when I did not want … drove back to get my missing order and sausage egg and cheese was still cold. Cmon! People are now incapable of microwaving food correctly. Dunkins keep going downhill since the 90’s
They move the line pretty quickly in the morning. Also Melissa is the best!Parking: Tons of spots in back that never fill up. More limited parking in front.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Wake
Restaurantji Recommends
Melisa is one of the best, always smiling with an amazing words come from her mouth, she deserve a raise and help!For all who complain give your mama a break! Be at her shows then speak do yourselves a favor and shut it
Atmosphere: 5
Food: 5
Service: 5
At times they charge you extra for stuff you don't get or your order is half missing .
Atmosphere: 2
Food: 3
Service: 1
Recommended dishes: Egg and Cheese
Food is fresh but the cashier that was serving me was coughing in the cup while preparing my drink so I walk out and leave it! She just shrugged her shoulders and said oh well!
Atmosphere: 3
Service: 3
I come here very often.(I always tip) I get a frozen coffee every time , why do they say the machine automatically does the cream when I get a different color coffee every time I go. i’m done with this sewer water coffee , fix the machine or something.
when you order a coffee they oddly ask you if you want iced coffee.....if I want iced coffee I'll say the word "iced" before the word "coffee." workers have no common sense....if you order a coffee it's by default a hot coffee unless you say iced.