Dunkin'

1167 NJ-23, Kinnelon
(973) 333-1380

Recent Reviews

Sort by
Marizel Mina

Went thru drive thru today and ordered a Carmel machiatto with almond milk. What was given to me was water down coffee with milk. I couldnt make a return as I was on my way to long distance travel. Beware on their services. Check before leaving DD.

Atmosphere: 1

Food: 1

Service: 1

Scott Pinto

Drive through is extremely slow every time. They need to hire more staff.

Atmosphere: 3

Food: 3

Service: 3

Juan Mayancela

I tried to order twice first time they told me they don’t have bread. Second time they told me the order is too large they can’t do it the worst to

Service: 1

Dylan Buffinton

There is a pattern of long wait times and inaccurate orders at this

Atmosphere: 2

Food: 2

Service: 1

james luski

Fast and reliable. Haven't had a botched order yet.

Atmosphere: 3

Food: 4

Service: 5

Recommended dishes: Munchkins Donut Hole Treats

John Sonye

They need more staff because the wait was too long for such a short line. They were polite but they messed up my order which was just a single drink. This has been like the 3rd time this happened.

Katy DelMonte

Very surprised at some of the negative reviews here. The people in the drive through are always very friendly to me. My order has never been incorrect. Sometimes there is a small wait, but also keep in mind that I go there on my morning commute during rush hour so a lot of people want their coffee! Any other time they're usually pretty fast. Also, the server at the window bought me a donut for being cheerful, and I thought that was very nice!

Atmosphere: 5

Food: 4

Service: 5

Chris Lindsay

Milton is the best. Super friendly. Was having a really bad day and he cheered me up.

Crys Ashley

This has been my go-to DD location for many years. Staff have always been friendly, polite, and helpful. I've always had my orders taken correctly and given correctly. Pretty fast service. Drive-thru times can take a while, but that's just the way it goes.

Parking: Parking gets right at this location

Wheelchair accessibility: Handicapped accessible parking for those who need it are available

M Asim Qamar (Asim)

Drive thru dunkinOff the highway so ready to shout to order due to highway noiseLady working inside don’t care about your order-rude

tito whitepatch

Attentive staff, nice and clean dining area, no crowd inside restaurant coz many go to drive-thru

Parking: Lots in a small strip mall, clearly marked

janani pargunan

Very bad customer service experience. Rude and Horrible staff. All they have is 'nothing' when we order. It's useless coming here because whatever we ask for anyway they won't have. Highly recommend NOT to visit this.

Candice Sebastian-Quaglieni

Every single time you go here it’s a new, different problem. Drove up once, during the middle of open hours, and was told the place was closed over the microphone by the woman inside. Meanwhile she still helped the person in front of me, since they had mobile ordered. Just pulled up again, at 10 in the morning, and was told they only take cash at this time. Seems like a real joke to operate in this way. Highly recommend any of the other coffee shops with half a mile.

Melissa Benkovic

Put in a mobile order at 10:30 AM. Went to pick up my order and the store is closed. How is it still accepting mobile orders when the store is closed? Scam.

Joe Lamera

management is terrible

Loading...