Duncan is Located in a Strip Mall Parking Parking Lot. The Store is Relatively Clean, My Order was Served within 2 minutes After Completing the purchase on the App.
Emma Robinson
They didn't get my drink right and it tasted terrible and told us they didn't have the thing we ordered at the window instead of when we tell it to the all and all 1 star
Lisa Bucillo
The Workers are MISERABLE. The Manager Maria told me to leave the establishment, told me not to return she was acting very erratically in a very rude demeanor. Very poor customer service!!!! Ill never Return I called the main number to find out the store is privately owned so therefore the owner is not around to be present to know that the employees are completely miserable people need to start calling on this location Lanoka Harbor Route 9. They need a coffee barista there that knows what they are doing They don't understand certain commands They are untrained unprofessional and no compliance to rectify their behavior that's why she has been employed there for the last 10 years I will make sure I speak to the owners this way this does not get done to other customers it's unfair when we are spending expensive amounts of money on coffee and dough donuts and under cooked frozen foods that are 99.9% processed. Case # i have and they will investigate this location As i was rude told to go to another Dunkin' Donuts that's nice coming from a manager shows how much training will customer service thank you. The Cameras don't lie.
Alexandra
workers are very nice and friendly but i honestly believe that any time this location orders in restock and the truck comes, it never has any iced coffee mix because they barely even use it. every time i come here, the iced coffee is entirely just ice. what is the point of paying full price for a medium or large iced coffee but you finish it in 4-5 sips?? if i could post a picture of my cup, which is empty of iced coffee but entirely full with ice, you’d laugh too. i know this is probably not the worker’s fault and they’re just told this by the company to “longer preserve” the iced coffee throughout the day to get more money but use less product. sad bc most ppl don’t know this and are probably gonna yell at or get angry with some minimum wage worker bc they think it’s their doing. this was NOT how these coffees were made 10 years ago.
Atmosphere: 5
Food: 1
Service: 5
Raymond Viscito
The staff is super nice and friendly never had an issue with my order.
Atmosphere: 5
Food: 5
Service: 5
Gregg Jacobson
Nice little place. Not many indoor seats.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Turkey Sausage Egg and Cheese
Cheyenne Webb
It’s incredible how terrible the service is here. 3 times I had to have my order corrected just to get the right donuts.
Atmosphere: 1
Food: 3
Service: 1
Freya Rose
The donuts were so small and had almost no cream. The Boston cream donut looked about the size of a medium sized dunking cup lid, and the glaze on my donut was so thin?Never really had the best experience with the donuts,?
Food: 1
Service: 4
Keri Parker
The girl and guy working today had attitudes. The guy gave me a squished donut with barely any icing, so when I asked for a new one the girl begrudgingly got me one, again with an attitude. The iced coffee was so light it looked like iced tea and tasted like water wi the a tinge of coffee. Hoping management trains their staff in customer service as well as how to make coffee.
Food: 1
Service: 1
Grace Hall
usually depending on the shift is how good your service is. i went in today and i took a bite of my sandwhich and it had cigarette ash in it and tasted exactly like it. disappointed and disgusted.
Went at 7:00 pulled on the door they were closed inside but the one worker didn’t acknowledge me if they were closed and when I got it from the drive thru coffee tasted like it was burnt and had no
Atmosphere: 3
Food: 2
Service: 4
Cheeyl Taylor
Worker was very rude.
Atmosphere: 2
Food: 3
Service: 2
Recommended dishes: Sausage Egg and Cheese
Larren “Sugabear” Riley
My girlfriend love's Dunkin donuts n if she likes it so do I !!! ?
Duncan is Located in a Strip Mall Parking Parking Lot. The Store is Relatively Clean, My Order was Served within 2 minutes After Completing the purchase on the App.
They didn't get my drink right and it tasted terrible and told us they didn't have the thing we ordered at the window instead of when we tell it to the all and all 1 star
The Workers are MISERABLE.
The Manager Maria told me to leave the establishment, told me not to return she was acting very erratically in a very rude demeanor.
Very poor customer service!!!!
Ill never Return
I called the main number to find out the store is privately owned so therefore the owner is not around to be present to know that the employees are completely miserable people need to start calling on this location Lanoka Harbor Route 9.
They need a coffee barista there that knows what they are doing They don't understand certain commands They are untrained unprofessional and no compliance to rectify their behavior that's why she has been employed there for the last 10 years I will make sure I speak to the owners this way this does not get done to other customers it's unfair when we are spending expensive amounts of money on coffee and dough donuts and under cooked frozen foods that are 99.9% processed.
Case # i have and they will investigate this location
As i was rude told to go to another Dunkin' Donuts that's nice coming from a manager shows how much training will customer service thank you.
The Cameras don't lie.
workers are very nice and friendly but i honestly believe that any time this location orders in restock and the truck comes, it never has any iced coffee mix because they barely even use it. every time i come here, the iced coffee is entirely just ice. what is the point of paying full price for a medium or large iced coffee but you finish it in 4-5 sips?? if i could post a picture of my cup, which is empty of iced coffee but entirely full with ice, you’d laugh too. i know this is probably not the worker’s fault and they’re just told this by the company to “longer preserve” the iced coffee throughout the day to get more money but use less product. sad bc most ppl don’t know this and are probably gonna yell at or get angry with some minimum wage worker bc they think it’s their doing. this was NOT how these coffees were made 10 years ago.
Atmosphere: 5
Food: 1
Service: 5
The staff is super nice and friendly never had an issue with my order.
Atmosphere: 5
Food: 5
Service: 5
Nice little place. Not many indoor seats.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Turkey Sausage Egg and Cheese
It’s incredible how terrible the service is here. 3 times I had to have my order corrected just to get the right donuts.
Atmosphere: 1
Food: 3
Service: 1
The donuts were so small and had almost no cream. The Boston cream donut looked about the size of a medium sized dunking cup lid, and the glaze on my donut was so thin?Never really had the best experience with the donuts,?
Food: 1
Service: 4
The girl and guy working today had attitudes. The guy gave me a squished donut with barely any icing, so when I asked for a new one the girl begrudgingly got me one, again with an attitude. The iced coffee was so light it looked like iced tea and tasted like water wi the a tinge of coffee. Hoping management trains their staff in customer service as well as how to make coffee.
Food: 1
Service: 1
usually depending on the shift is how good your service is. i went in today and i took a bite of my sandwhich and it had cigarette ash in it and tasted exactly like it. disappointed and disgusted.
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: Sausage Egg and Cheese
Restaurantji Recommends
Great crumb cake
Atmosphere: 5
Food: 5
Service: 5
Went at 7:00 pulled on the door they were closed inside but the one worker didn’t acknowledge me if they were closed and when I got it from the drive thru coffee tasted like it was burnt and had no
Atmosphere: 3
Food: 2
Service: 4
Worker was very rude.
Atmosphere: 2
Food: 3
Service: 2
Recommended dishes: Sausage Egg and Cheese
My girlfriend love's Dunkin donuts n if she likes it so do I !!! ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bagels
Always awesome.
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