I like this starbies for lounging and it feels like a cozy corner to sit and relax almost every time I visit the store.
Bathrooms are always clean. People working are always in a pretty positive mood. People float in and out and the place churns out a good cup of dark roast coffee.
Atmosphere: 5
Service: 5
Ari Wentworth
After reading the other reviews, I’m glad I’m not the only one who consistently had issues at this location. Drinks are always off in the morning so I started going in the afternoon, then I just started doing water completely assuming they can not mess up food but that also became an issue… the positive is: the staff is very nice!! Lisa always makes sure I’m ok and she actually remembers my face at times. That’s greatly appreciated when Starbucks probably has hundreds of customers daily. In the morning lately, Nas is always kind and makes sure my drink is perfect before I pull off. I wish I knew the names of the girlies that work in the afternoon they are always sweet. Trash quality but good staff in my opinion.
Atmosphere: 5
Food: 1
Service: 5
Nanci Lazo
I usually love coming here for my drink and have never had an issue before. However, during my visit on November 19, 2024, I encountered a small problem. The staff member at the drive-through with short red dreads was a bit rude. I understand we all have off days, so I tried to overlook it. I’m allergic to citrus and specifically requested a water-based drink, but I received one with lemonade instead. When I returned to the store, I was impressed with how the situation was handled. The team members present, particularly the girl at the register and another with light brown hair who had her hair in a bun, were incredibly nice and understanding. They quickly remade my drink and showed genuine concern for my allergy. Overall, I appreciate the excellent service from the staff who stepped in to resolve the issue. They turned my experience around, and I’m grateful for their professionalism.
Atmosphere: 3
Food: 3
Service: 3
Arimely Garcia
My sister who has the whole collection of all red cups had a horrible experience at this location, 1st the staff was nasty & rude which is very rare , we always have delightful experiences at other locations , the girls acted like a McDonald's cahier when u ask for an extra sauce for your nuggets , is not coming out your pockets, my sister ordered 2 holiday drinks and was given 1 red cup, she kindly asked for another 1 for my nephew to give to his teacher and was almost attacked at 6 in the morning??? Starbucks we have to do better or the staff at this location has to do better, please be professional, these drinks are not cheap eaither , i went to a Starbucks on red cup day on Whitehorse, it was a brand new location, my sister was working, i was not so i went for my sister because again she has all red cups from Starbucks i waited for a long time , and the girl was amazingly nice and gave me a red cup and i didn't ask for one, so that behavior my sister endured was unnecessary and i will always remember that nice beautiful young lady who was happy at work and on red cup day sha gave holiday cheer which what christmas is about .. not like these grinches at this location
Sweetbea25
I had a disappointing experience on Red Cup Day at this location. I ordered two holiday drinks with the intention of getting a cup for my son to gift to his teacher—a gesture he was excited about. However, I was told I could only receive one cup per order. While I understand store policies, the way this situation was handled left a lot to be desired. The barista’s attitude at 6:30 in the morning was unnecessarily rude, which only added negativity to an already frustrating situation. A little kindness and understanding could have made a significant difference—not just for me, but for my son and his teacher as well. Instead, the experience left us feeling disappointed and disheartened. I recognize how busy and stressful Red Cup Day can be, but a positive attitude and willingness to help customers go a long way. I hope the staff here can reflect on this and strive to create better experiences in the future.
Food: 4
Service: 1
Yolanda Valverde
Today I went for the red cup promotion and ordered two large seasonal drinks and they didn't give me the red cups and the person who served me was not friendly. If the promotion is not available there should be something that says it. I had a bad time because I was waiting for the promotion.
Service: 1
Gianna Prez
I ordered a vanilla bean Frappuccino and the drink was not delicious. I asked politely if the drink could be remade and the young lady at the front seemed upset by the way she handled the equipment to make the drink. She returned with a second drink, but it was still of poor quality. The only rating I would give to this establishment is zero star. The top priority should be to provide excellent customer service.
Atmosphere: 4
Food: 1
Service: 1
Burcu Dicle Akbay
This is a nice and spacious Starbucks where you can sit down peacefully, read a book, write something, and enjoy your coffee. The staff is friendly and kind.
Atmosphere: 5
Service: 5
D Ella
Drive-thru worker was very nice. My issue is with the drink. Way way way too much ice in the white mocha frappuccino I got. Because of this, even w/2 affogato shots (which were not poured over but clearly blended in), the drink is very bland.
Food: 2
Service: 5
Recommended dishes: Pumpkin & Pepita Loaf
Wei Wang
The Location is not where Google Map says it is... It is currently as of 9/9/2024 next to Aspen
I always come to this particular Starbucks but lately my drinks aren’t made right I always get caramel ribbon crunch frappe well the caramel and crunch is non existent lately and every trip I’m buying 2 or more drinks and I expect them to be right I spend a lot of money at Starbucks and truly don’t appreciate getting half of what I’m paying for
Service: 2
Tammy Wells
When visiting New Jersey we stopped in this location for breakfast. It’s beautifully built, with ample seating and a good location. I wish every Starbucks was this spacious.The store was clean and the employees were so friendly! I was impressed with how quickly my order was ready, and of course my coffee was delicious.
Atmosphere: 5
Food: 5
Service: 5
Elizabeth Navas
I went to this location on 2/15 and they did not secure the lid on my tea. When I went to take it out of my cup holder it spilt and burned me. Customer service offered me $50, told me they would make this location aware of the incident, and hope I come back in the future. This does not change the fact I was burned and now have a permanent scar. Beware of this location and make sure they actually secure the lid on your drink.
Andrea Audrey
Ordered my customized drinks like on any other starbucks but they didnt make my matcha greentea latte the way it normally should. They didnt follow the specific instructions I usually order. They thought I wouldnt notice but I get this all the time. Very disappointed.
I like this starbies for lounging and it feels like a cozy corner to sit and relax almost every time I visit the store.
Bathrooms are always clean. People working are always in a pretty positive mood. People float in and out and the place churns out a good cup of dark roast coffee.
Atmosphere: 5
Service: 5
After reading the other reviews, I’m glad I’m not the only one who consistently had issues at this location. Drinks are always off in the morning so I started going in the afternoon, then I just started doing water completely assuming they can not mess up food but that also became an issue… the positive is: the staff is very nice!! Lisa always makes sure I’m ok and she actually remembers my face at times. That’s greatly appreciated when Starbucks probably has hundreds of customers daily. In the morning lately, Nas is always kind and makes sure my drink is perfect before I pull off. I wish I knew the names of the girlies that work in the afternoon they are always sweet. Trash quality but good staff in my opinion.
Atmosphere: 5
Food: 1
Service: 5
I usually love coming here for my drink and have never had an issue before. However, during my visit on November 19, 2024, I encountered a small problem. The staff member at the drive-through with short red dreads was a bit rude. I understand we all have off days, so I tried to overlook it.
I’m allergic to citrus and specifically requested a water-based drink, but I received one with lemonade instead. When I returned to the store, I was impressed with how the situation was handled. The team members present, particularly the girl at the register and another with light brown hair who had her hair in a bun, were incredibly nice and understanding. They quickly remade my drink and showed genuine concern for my allergy.
Overall, I appreciate the excellent service from the staff who stepped in to resolve the issue. They turned my experience around, and I’m grateful for their professionalism.
Atmosphere: 3
Food: 3
Service: 3
My sister who has the whole collection of all red cups had a horrible experience at this location, 1st the staff was nasty & rude which is very rare , we always have delightful experiences at other locations , the girls acted like a McDonald's cahier when u ask for an extra sauce for your nuggets , is not coming out your pockets, my sister ordered 2 holiday drinks and was given 1 red cup, she kindly asked for another 1 for my nephew to give to his teacher and was almost attacked at 6 in the morning??? Starbucks we have to do better or the staff at this location has to do better, please be professional, these drinks are not cheap eaither , i went to a Starbucks on red cup day on Whitehorse, it was a brand new location, my sister was working, i was not so i went for my sister because again she has all red cups from Starbucks i waited for a long time , and the girl was amazingly nice and gave me a red cup and i didn't ask for one, so that behavior my sister endured was unnecessary and i will always remember that nice beautiful young lady who was happy at work and on red cup day sha gave holiday cheer which what christmas is about .. not like these grinches at this location
I had a disappointing experience on Red Cup Day at this location. I ordered two holiday drinks with the intention of getting a cup for my son to gift to his teacher—a gesture he was excited about. However, I was told I could only receive one cup per order. While I understand store policies, the way this situation was handled left a lot to be desired.
The barista’s attitude at 6:30 in the morning was unnecessarily rude, which only added negativity to an already frustrating situation. A little kindness and understanding could have made a significant difference—not just for me, but for my son and his teacher as well. Instead, the experience left us feeling disappointed and disheartened.
I recognize how busy and stressful Red Cup Day can be, but a positive attitude and willingness to help customers go a long way. I hope the staff here can reflect on this and strive to create better experiences in the future.
Food: 4
Service: 1
Today I went for the red cup promotion and ordered two large seasonal drinks and they didn't give me the red cups and the person who served me was not friendly. If the promotion is not available there should be something that says it. I had a bad time because I was waiting for the promotion.
Service: 1
I ordered a vanilla bean Frappuccino and the drink was not delicious. I asked politely if the drink could be remade and the young lady at the front seemed upset by the way she handled the equipment to make the drink. She returned with a second drink, but it was still of poor quality. The only rating I would give to this establishment is zero star. The top priority should be to provide excellent customer service.
Atmosphere: 4
Food: 1
Service: 1
This is a nice and spacious Starbucks where you can sit down peacefully, read a book, write something, and enjoy your coffee. The staff is friendly and kind.
Atmosphere: 5
Service: 5
Drive-thru worker was very nice. My issue is with the drink. Way way way too much ice in the white mocha frappuccino I got. Because of this, even w/2 affogato shots (which were not poured over but clearly blended in), the drink is very bland.
Food: 2
Service: 5
Recommended dishes: Pumpkin & Pepita Loaf
The Location is not where Google Map says it is...
It is currently as of 9/9/2024 next to Aspen
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
Ehhhhhh. Coffee spot. It’s okay.
Atmosphere: 4
Food: 3
Service: 5
I always come to this particular Starbucks but lately my drinks aren’t made right I always get caramel ribbon crunch frappe well the caramel and crunch is non existent lately and every trip I’m buying 2 or more drinks and I expect them to be right I spend a lot of money at Starbucks and truly don’t appreciate getting half of what I’m paying for
Service: 2
When visiting New Jersey we stopped in this location for breakfast. It’s beautifully built, with ample seating and a good location. I wish every Starbucks was this spacious.The store was clean and the employees were so friendly! I was impressed with how quickly my order was ready, and of course my coffee was delicious.
Atmosphere: 5
Food: 5
Service: 5
I went to this location on 2/15 and they did not secure the lid on my tea. When I went to take it out of my cup holder it spilt and burned me. Customer service offered me $50, told me they would make this location aware of the incident, and hope I come back in the future. This does not change the fact I was burned and now have a permanent scar. Beware of this location and make sure they actually secure the lid on your drink.
Ordered my customized drinks like on any other starbucks but they didnt make my matcha greentea latte the way it normally should. They didnt follow the specific instructions I usually order. They thought I wouldnt notice but I get this all the time. Very disappointed.
Atmosphere: 4
Food: 4
Service: 2
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