Baskin-Robbins

Hardworking lad and good quantity for the tasting too

Worst business ever. They always close anywhere between 10 to 15 minutes early. The guy will be staring at you and not open the door even though they have an open sign and he’s in there. The sign says OPEN and the door is locked. They run out of ice cream ALL OF THE TIME. Skip this place and go to a different ice cream store. The worst customer service ever and the place is a total dive.

Be careful ordering cakes from here. This is what I purchased compared to what I received. Very disappointed, especially after spending nearly $50. The least they could have done is decorate with the right colors!!

No sauces no toppings no waffle cones no shakes no sundaes :-( lol huh

Went here to get some ice cream. The flavor I choose was freezer burned and it was semi solid and for $8.00 I expected better ?

Atmosphere: 2

Service: 3

AVOID!! Tried to order a custom cake with only WHITE frosting. Even added it to special instructions. Somehow they can’t read and added pink frosting all over.

I can’t believe that I came here and couldn’t get a Quart of pistachio almond ice cream because they don’t have the Quart container to put it in. Just unbelievable, not everyone eats the prepackaged flavors that you guy’s made, it’s very unfortunate that I drove all the way down here for nothing. VERY DISAPPOINTED AND UNSATISFIED WITH THIS LOCATION AND BASKIN ROBBINS‼️‼️

Atmosphere: 1

Food: 1

Service: 1

Worst store ever. They never have any flavor, the icecream tubs are empty. There is one employee serving both sides with no knowledge of the promotion they offer. Yesterday i was there n the employee told me that the Manager namebis Heena.

Heena, you should sell your BR franchise to someone else who can handle the store better

Unhygienic and pathetic service. Should’ve checked reviews before stepping into that terrible shop

Atmosphere: 1

Food: 1

Service: 1

I reached the store before closing time 8pm but the store was closed for cleaning and was told they are closed. Why have store timings say until 8 pm when the store closes before that. It would help customers if it says 7:30 or 7:45 when the store is actually closing for service. It will save people time and inconvenience!

Service: 1

Vey bad experience at this place. Ordered a icecream cake online and only to arrive at the store realizing that they didn’t make the cake. Very disappointed!

Atmosphere: 1

Food: 1

Service: 1

Very rude very un polite will never return to that facility we were Asian seem like she was offensive

Atmosphere: 1

Service: 1

Customer service is trash just like the girl that works there.

Atmosphere: 1

Food: 1

Service: 1

AVOID THIS STORE! Don’t ever order cake from this store. They never deliver. We ordered a cake for my kids birthday, and they told me they didn’t make it when I went pick up. What’s worst was that the manager, Heena, only told us that she could refund us, but there was no compensation at all. My son had to have a birthday party without the cake he waited for the whole year! AVOID THIS STORE!

Atmosphere: 1

Food: 1

Service: 1

Avoid. I would strongly recommend NOT going to this location. The customer service is horrible. A staff member ruined a preordered $43 ice cream cake , didn’t tell us, got caught, then told me, “not sure what else I’m supposed to do about it”. We had to settle for something else. We wrote about the disappointment to Baskin Robbin’s. The Management/Franchise Owner called me and told me it was essentially my fault for taking a replacement so there is no refund. There was no ownership about their mistake and seemed to honestly not care. I’ll never go back.

Atmosphere: 1

Food: 1

Service: 1