Waited for over 5 minutes and didn’t get acknowledged, so I walked out. Terrible customer service and I’ll never come back to this Dunkin. Good luck with your business 👍
Service: 1
Solanyi Bonifacio
One of the worst places, I ordered a bacon egg and cheese and it always has the cold and the bagel with cream cheese is so dry and they only put a little of cream cheese
Food: 1
Mo Moore
Staff is horrible! Young female used profanity towards me and the other employee tried to keep my card because I was recording their horrible actions. I’ve spoke to others who said they had problems with the staff there. The manager is ill equipped to deal with the employees. He told me that he tells customers who have problems to use the mobile app meaning he is aware of the problems. Go to another location cuz we deserve better.
Atmosphere: 1
Food: 1
Service: 1
Devenej
They are Pleasant. I always ask for a spash of almond milk and they give me a gallon... smh But they are Pleasant when I ask them to fix it.
Food: 3
Service: 4
Edwin Marquez
I like the French vanilla hot coffee
Atmosphere: 5
Food: 5
Service: 5
Denise Ninaltowski
I put in a mobile order at which point I said I wanted the munchkins customized because my son will only eat glazed I chose two Donuts when I got there to pick up the order they told me that I picked to have the munchkins assorted which I did not! I was given one of the donuts I ordered and the other one was something completely different and instead of telling me they didn't have the donut I ordered they just threw anything in the bag thinking that I would just eat it! All they had to do was tell me at the window that they did not have the donut I wanted and let me pick something else but no. UPDATE: It is now a week later and I go to the same Dunkin' Donuts and ask for 10 glazed Munchkins and instead I get five glazed munchkins and five chocolate Munchkins. So I go in and I say you know I asked for 10 glaze munchkins and this is what I was given. No oh my goodness I'm so sorry let me fix that for you, nothing no words at all just grab the box put the other ones in there and hand the box back to me there is no words spoken by the person working in the store at all. I don't know how this generation of kids aren't taught customer service skills and work in a place where you have to deal with customers all day long! Like I was taught that you greet the customers as soon as they walk in the store and when they're leaving you say thank you have a good day but that's not happening anymore! There was no apologies for the wrong order or anything that was also something I was taught to make the customer happy and you know speak to the customers in a nice friendly tone.
Atmosphere: 1
Food: 1
Service: 1
Iris D. Perez (Cuchi)
Good service...
Atmosphere: 3
Food: 4
Service: 5
Hollywood Pud (Hollywood)
Don't connect me Dunkin' Donuts so much better Lots rewards
Atmosphere: 5
Food: 5
Service: 5
Matthew Varner
Cleanest store I've ever been in, the staff was very kind to me.
Great team. Very customer oriented. Clean and friendly atmosphere.
Atmosphere: 4
Service: 5
T. “Science” Barber
Coffee is horrible
Atmosphere: 4
Food: 1
Service: 3
Mirna Recinos
I love the service and the atmosphere, the staff are very friendly
Parking: Excellent parking
Kid-friendliness: There are small chairs
Atmosphere: 5
Food: 5
Service: 5
Mani 2k
Always out of something most of all the lemon for the refreshers been out for months
Service: 1
Jasiah Dennis
There’s a small Indian lady works to drive-through nasty customer service nasty customer service and she coughs all over the food. Don’t ever go there. Will you tell her to stop coughing over the food she starts laughing nasty customer service negative stars. she drives a blue Tesla
Waited for over 5 minutes and didn’t get acknowledged, so I walked out. Terrible customer service and I’ll never come back to this Dunkin. Good luck with your business 👍
Service: 1
One of the worst places, I ordered a bacon egg and cheese and it always has the cold and the bagel with cream cheese is so dry and they only put a little of cream cheese
Food: 1
Staff is horrible! Young female used profanity towards me and the other employee tried to keep my card because I was recording their horrible actions. I’ve spoke to others who said they had problems with the staff there. The manager is ill equipped to deal with the employees. He told me that he tells customers who have problems to use the mobile app meaning he is aware of the problems. Go to another location cuz we deserve better.
Atmosphere: 1
Food: 1
Service: 1
They are Pleasant. I always ask for a spash of almond milk and they give me a gallon... smh
But they are Pleasant when I ask them to fix it.
Food: 3
Service: 4
I like the French vanilla hot coffee
Atmosphere: 5
Food: 5
Service: 5
I put in a mobile order at which point I said I wanted the munchkins customized because my son will only eat glazed I chose two Donuts when I got there to pick up the order they told me that I picked to have the munchkins assorted which I did not! I was given one of the donuts I ordered and the other one was something completely different and instead of telling me they didn't have the donut I ordered they just threw anything in the bag thinking that I would just eat it! All they had to do was tell me at the window that they did not have the donut I wanted and let me pick something else but no. UPDATE: It is now a week later and I go to the same Dunkin' Donuts and ask for 10 glazed Munchkins and instead I get five glazed munchkins and five chocolate Munchkins. So I go in and I say you know I asked for 10 glaze munchkins and this is what I was given. No oh my goodness I'm so sorry let me fix that for you, nothing no words at all just grab the box put the other ones in there and hand the box back to me there is no words spoken by the person working in the store at all. I don't know how this generation of kids aren't taught customer service skills and work in a place where you have to deal with customers all day long! Like I was taught that you greet the customers as soon as they walk in the store and when they're leaving you say thank you have a good day but that's not happening anymore! There was no apologies for the wrong order or anything that was also something I was taught to make the customer happy and you know speak to the customers in a nice friendly tone.
Atmosphere: 1
Food: 1
Service: 1
Good service...
Atmosphere: 3
Food: 4
Service: 5
Don't connect me Dunkin' Donuts so much better Lots rewards
Atmosphere: 5
Food: 5
Service: 5
Cleanest store I've ever been in, the staff was very kind to me.
Atmosphere: 5
Food: 5
Service: 5
Quick good server
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Hash Browns, Egg and Cheese
Restaurantji Recommends
Great team. Very customer oriented. Clean and friendly atmosphere.
Atmosphere: 4
Service: 5
Coffee is horrible
Atmosphere: 4
Food: 1
Service: 3
I love the service and the atmosphere, the staff are very friendly
Parking: Excellent parking
Kid-friendliness: There are small chairs
Atmosphere: 5
Food: 5
Service: 5
Always out of something most of all the lemon for the refreshers been out for months
Service: 1
There’s a small Indian lady works to drive-through nasty customer service nasty customer service and she coughs all over the food. Don’t ever go there. Will you tell her to stop coughing over the food she starts laughing nasty customer service negative stars. she drives a blue Tesla
Loading...