Olive Garden Italian Restaurant

Always love going to this place. The food is great, the waiters are awesome.

Atmosphere: 5

Food: 5

Service: 5

This restaurant has declined significantly in both service and overall experience in recent visits. Multiple issues with inattentive staff, delayed food, and poor follow-through have made it difficult to return or recommend.

Overall experience
• This used to be a reliable, enjoyable restaurant, but recent visits have been very disappointing.
• The restaurant has gone from decent to one of the worst dining experiences in the area for consistent, sit-down service.

Service concerns

• On three separate visits, different servers either seemed untrained or unconcerned, leading to repeated problems with basic service.
• Food arrived late, and on one visit breadsticks and salad came only after the check had already been paid, with the server simply leaving them on the table despite being told they were no longer needed.
• On another occasion, the server took the order but never put it in, requiring a conversation with the manager just to receive the meal.
• Similar lapses were observed at nearby tables, suggesting broader service issues rather than an isolated incident.

Staff attitude

• When mistakes were pointed out, servers and staff did not offer a meaningful apology or show much concern about the inconvenience caused.
• The overall impression is that many staff members simply do not care, which makes the experience feel frustrating and disrespectful.

Bottom line
• At this point, the quality of service is so poor that a quick meal at a fast-food restaurant would likely provide a more reliable and respectful experience.
• Unless there are significant changes to training, management, and culture, this restaurant is no longer a place that feels worth visiting or recommending.

Atmosphere: 3

Food: 3

Service: 1

I went to Olive Garden on 1st Jan 26 with my family. Our overall experience in dining out here was excellent. For one our server Jonah was very sweet and helpful that by itself helps add to the experience. Food quality, quantity and taste was amazing. I will definitely be going back to eat there

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Alfredo, Mert Grilled Salmon, Spaghetti and Meatballs, Chicken Parmesan

5 stars my server was named Derek he was great, his service was impeccable really just a great guy.

Atmosphere: 4

Food: 4

Service: 5

Tonight was my fiancé’s first visit to Olive Garden in 15 years, and he went in skeptical — “Why Olive Garden when there are so many other Italian restaurants?”

By the end of the meal, he was fully converted. We had soup, salad, breadsticks with Alfredo dipping sauce, and the Tour of Italy, and everything hit the spot.

What really stood out was the service — we had four different servers checking on us, offering refills, and making sure we were taken care of, and even the manager came out to say hello. It truly made for a great dining experience.

Atmosphere: 5

Food: 5

Service: 5

We had an amazing experience thanks to our server Aleigha. She was incredibly friendly, attentive, and made us feel truly welcome from start to finish. She checked on us at the perfect times, and had such a positive attitude. Service like hers makes a huge difference we can’t wait to come back!

Atmosphere: 5

Food: 5

Service: 5

Very polite staff.

Second time we’ve had issues with the front of house staff / hostesses at this location. First time we visited (several months ago) we were told there were no seats available by the main hostess after walking in, then another host appears and says yes there are and gestures to a bunch of open seats. They started going back and forth over it, so we just left and went somewhere else to eat. Went back to give this location another try and we were seated at a huge table by the bar / main walkthrough area when there were only two of us. Noticed there were a bunch of empty seats and booths in the actual sections of the restaurant and asked if we could be moved. Server says no problem, just a few minutes to clean a table. Server then goes to the hostess area to communicate the change, but comes back and says actually we can’t be moved. Not even 5 minutes later another couple walks in, gets sat at a table near us, asks to be moved and are gladly moved to another section by the staff. I don’t know what it is about this location, but the front of house staff / hostesses are on some kind of power trip that is bringing the whole vibe of the restaurant down in a big way. On the plus side, our servers were excellent and the food was delicious.

Atmosphere: 2

Food: 5

Service: 2

Alliana was amazing !! kudos to you great food great service !!

Atmosphere: 5

Food: 5

Service: 5

Food was good service was great

Atmosphere: 5

Food: 5

Service: 5

We had an Saturday night dinner at Olive Garden on the first weekend after Thanksgiving. Dinner wasn’t the best but it was’t the worse. It’s Olive Garden so we get what we paid for. We had the Ziti with meat sauce for my son which he loves and he gives it a 8. Then the shrimp pasta fettuccine for myself which was a 8 out of 10 by the way and the Egg plant parmesan for my wife, which she loves, but she still gives it a 7. For drinks I had the Mango daiquiri and my wife had The blue Capri. She gives that a 8 and for my daiquiri, I gave it a 7 a little too sweet that’s why. Desserts are a little to sweet so stay way if your watching your sugar. We had a chocolate lasagna cake which we give a 6 out of 10 then the Black tie moose cake a 6, and strawberry shortcake we give a 7 and The warm Italian donuts which was a 7. The strawberry and the chocolate sauce was great with the warm Italian donuts but again it’s too sweet. It’s good for One and done if you’re watching your sugar. As for the salad there’s not enough olives in the salad. We always have to ask for more olives. Isn’t it called Olive Garden! As for the soups we give it all a 7 out of 10 and that’s for all 4 of them. Bread is great if it’s soft and they do bring it out soft most of the time. The service was great. We only wish they attended to us more and supplied more napkins and I always feel the server should ask if we need our drinks refilled or water refilled. We shouldn’t have to ask when it comes to that. As for the food temperature that was great and for the atmosphere around us The temperature could be a little warmer. Even with the place being packed and all the body heat that surrounds us it still could be warmer than expect. Especially if it’s 32 degrees outside. You might have to keep your coat on for dinner. I did! We will be back only because it’s simple casual dining. Nothing more. 😀

Atmosphere: 4

Food: 4

Service: 4

Delicious!!

I really enjoyed our time at this location the service was on their game from the fresh salad and hot breadsticks The servers who took care of us and the chef who nailed our meals 100%. The portions were just right and packed with flavor I was very satisfied.

Try the chicken and shrimp carbonara so delicious...

Thank you Olive Garden Team

Atmosphere: 5

Food: 5

Service: 5

best olive garden i’ve gone too. service is always good and attentive and the staff are always very nice. even during promotions like never ending pasta, the waiters are attentive and kind. great place and nice atmosphere.

Atmosphere: 5

Food: 5

Service: 5

Quality food and nice environment

Atmosphere: 5

Food: 5

Service: 5

We waited for 20 minutes to be served, but no one ever came to our table. The restaurant wasn’t even busy. When we were leaving, I was surprised to see that all the staff were just standing around talking instead of working.

Atmosphere: 1

Food: 1

Service: 1