I had a terrible experience with this store. I placed an order through Uber Eats, but the food never arrived. When I called the store to address the issue, the manager didn’t even bother to apologize. Instead, they rudely said, ‘Do you want a refund or a reorder?’ The lack of professionalism and customer care was shocking. This place seriously needs better management and customer service. I do not recommend ordering from here.
Atmosphere: 1
Food: 1
Service: 1
Liane Sturrock
I’ve been ordering by from this dominos location for almost 12 years. The service is always quick, the food is delicious and the customer service in store as well as delivery service has been nothing less than satisfactory. 10/10 recommend.
Atmosphere: 5
Food: 5
Service: 5
Nathan Kang
I ordered a large pepperoni pizza with premium chicken, a Memphis BBQ pizza, and 16 pieces of honey BBQ wings. However, I received my pepperoni pizza without any pepperoni, the Memphis BBQ pizza had fewer than 10 pieces of chicken and was really small, and the honey BBQ wings only had 15 pieces instead of 16. This wasn’t the first time this happened; they’ve made mistakes with my order multiple times. Every time I complain, they say they can’t do anything about it and blame the manager, who isn’t even present.
The guy who works in the morning is great—he’s friendly, fast, and reliable. However, the night staff are lazy and don’t seem to know what they’re doing. One time, my pizza took 2 hours and 30 minutes to come out, and they yelled at me for ordering instead of taking responsibility for the delay. This is my first time writing a review because even though I’ve complained, they still haven’t resolved these issues, so I’m letting everyone know. 👍
Atmosphere: 1
Food: 1
Service: 1
Glemark
I order almost once a week for take out and they give me a good service's in all ways .this is my Personal experience.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza, Suppose to Be Cheese Pan Pizza
123mannymanny montoya
Always quality and saves me and the kids last moments.
Atmosphere: 5
Food: 5
Service: 5
The Hero Under God
Went in ordered a half this half that and get home all hungry eat the spinach side first the sauce was great everything good. Then get to the pepperoni side and something is off it taste weird so I take a ronni off smell it it smells old & stale as heck and the sauce got messed up by the pepperoni grease. Called to enlighten the staff immediately was met with an argumentative individual whom was said to be the manager and I don’t partake in drama by any means. Now being an EX-EMPLOYEE OF DOMINOES I know fresh and well maintained I have eaten everything on the menu and had been a loyal customer since……. I WOULD SAY TRY ANOTHER DOMINOES JUST NOT THIS LOCATION!!!!!!!!!!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Pepperoni Pizza
Moises Lopez
Pizza never arrived. Won’t ever order from here again
Service: 1
Lyu Han
where is my order??
Francis Oh
Food arrived over an hour (80 minutes to be exact) late. Cold and crushed. Called the branch, and to no surprise, "we are busy, this is a pizza delivery. it gets to you when it gets to you". Putting on my list of 'never order again from here again'.
Atmosphere: 1
Food: 1
Service: 1
Ardelis Borbon
This place is horrible. 2 hours of getting told they’ll be there in 10 minutes. Pizza is cold. I called 5 times. The other 4 times they would pick up say “how can I help you” and hang up. What type of service is this franchise offering. Its pathetic and it should be closed down!
Don’t eat here. This place should get shut down. They lie on the tracker so it says it’s ready when it was never made and then forgot what the order is because it’s no longer on the screen. Pans and trays fall on the floor from the oven and they just put it back on the counter with the other food
Atmosphere: 1
Food: 1
Service: 1
AC Xavier
If I could leave a ZERO STAR I WOULD! I Waited over 2 hours for my order and all the manager could ever say is we have one driver. With no sense of urgency and no sense of customer service this place should be shut down altogether! Never again will I ever order from here!
Service: 1
Henry Ha
Worst service ever.
I went to the store to pick up because tracker said it is ready. One person came to me ask my name and it is not ready. 4 people asked me what is my name even there are working same place.
I found out my pizza was not even in the oven but the manager kept lying. It said ready on my tracker 20 min ago and she said it will ready in 7 min. That time, my name is even erase from the screen
I just need one word apology but she gave me attitude. She was not getting shame that lying to customers and in front of any emoloyees.
And I asked questions, the she tried to ignore.
After I got pizzas and came back home after waiting 25min ( after tracker said it is ready), I found out one of the pizza came out wrong.
Service: 1
Troy Sanchez
They’re fast in making the pizza but not enough people to give you your order. Owner of this establishment should really hire additional people to give customers their orders. People here don’t even acknowledge you’re here to pick up when you arrive.
Emily Kim
Worst customer service I’ve ever received in my life, this store got my pizza order wrong and when I called to inquire, the man who picked up gave me the worst attitude ever and spoke in a demeaning tone. I asked for his name and he told me “You shouldn’t care” so I told him yes I don’t care so I will report him to the corporate CS team and then he offered a refund without telling me his name. Well guess what, I wasn’t asking for a refund but an apology for his attitude so I’m still going to report this store on Monday when the Domino’s corporate office opens. The worker and this store is the sole reason I will discontinue my support and business for Domino’s and I know as one person I won’t impact their sales by much but if this is what Domino’s believes to be their representation and value, they are making a huge mistake.
I had a terrible experience with this store. I placed an order through Uber Eats, but the food never arrived. When I called the store to address the issue, the manager didn’t even bother to apologize. Instead, they rudely said, ‘Do you want a refund or a reorder?’ The lack of professionalism and customer care was shocking. This place seriously needs better management and customer service. I do not recommend ordering from here.
Atmosphere: 1
Food: 1
Service: 1
I’ve been ordering by from this dominos location for almost 12 years. The service is always quick, the food is delicious and the customer service in store as well as delivery service has been nothing less than satisfactory. 10/10 recommend.
Atmosphere: 5
Food: 5
Service: 5
I ordered a large pepperoni pizza with premium chicken, a Memphis BBQ pizza, and 16 pieces of honey BBQ wings. However, I received my pepperoni pizza without any pepperoni, the Memphis BBQ pizza had fewer than 10 pieces of chicken and was really small, and the honey BBQ wings only had 15 pieces instead of 16. This wasn’t the first time this happened; they’ve made mistakes with my order multiple times. Every time I complain, they say they can’t do anything about it and blame the manager, who isn’t even present.
The guy who works in the morning is great—he’s friendly, fast, and reliable. However, the night staff are lazy and don’t seem to know what they’re doing. One time, my pizza took 2 hours and 30 minutes to come out, and they yelled at me for ordering instead of taking responsibility for the delay. This is my first time writing a review because even though I’ve complained, they still haven’t resolved these issues, so I’m letting everyone know. 👍
Atmosphere: 1
Food: 1
Service: 1
I order almost once a week for take out and they give me a good service's in all ways .this is my Personal experience.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza, Suppose to Be Cheese Pan Pizza
Always quality and saves me and the kids last moments.
Atmosphere: 5
Food: 5
Service: 5
Went in ordered a half this half that and get home all hungry eat the spinach side first the sauce was great everything good. Then get to the pepperoni side and something is off it taste weird so I take a ronni off smell it it smells old & stale as heck and the sauce got messed up by the pepperoni grease. Called to enlighten the staff immediately was met with an argumentative individual whom was said to be the manager and I don’t partake in drama by any means. Now being an EX-EMPLOYEE OF DOMINOES I know fresh and well maintained I have eaten everything on the menu and had been a loyal customer since……. I WOULD SAY TRY ANOTHER DOMINOES JUST NOT THIS LOCATION!!!!!!!!!!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Pepperoni Pizza
Pizza never arrived. Won’t ever order from here again
Service: 1
where is my order??
Food arrived over an hour (80 minutes to be exact) late. Cold and crushed. Called the branch, and to no surprise, "we are busy, this is a pizza delivery. it gets to you when it gets to you". Putting on my list of 'never order again from here again'.
Atmosphere: 1
Food: 1
Service: 1
This place is horrible. 2 hours of getting told they’ll be there in 10 minutes. Pizza is cold. I called 5 times. The other 4 times they would pick up say “how can I help you” and hang up. What type of service is this franchise offering. Its pathetic and it should be closed down!
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Don’t eat here. This place should get shut down. They lie on the tracker so it says it’s ready when it was never made and then forgot what the order is because it’s no longer on the screen. Pans and trays fall on the floor from the oven and they just put it back on the counter with the other food
Atmosphere: 1
Food: 1
Service: 1
If I could leave a ZERO STAR I WOULD! I Waited over 2 hours for my order and all the manager could ever say is we have one driver. With no sense of urgency and no sense of customer service this place should be shut down altogether! Never again will I ever order from here!
Service: 1
Worst service ever.
I went to the store to pick up because tracker said it is ready. One person came to me ask my name and it is not ready. 4 people asked me what is my name even there are working same place.
I found out my pizza was not even in the oven but the manager kept lying.
It said ready on my tracker 20 min ago and she said it will ready in 7 min. That time, my name is even erase from the screen
I just need one word apology but she gave me attitude. She was not getting shame that lying to customers and in front of any emoloyees.
And I asked questions, the she tried to ignore.
After I got pizzas and came back home after waiting 25min ( after tracker said it is ready), I found out one of the pizza came out wrong.
Service: 1
They’re fast in making the pizza but not enough people to give you your order. Owner of this establishment should really hire additional people to give customers their orders. People here don’t even acknowledge you’re here to pick up when you arrive.
Worst customer service I’ve ever received in my life, this store got my pizza order wrong and when I called to inquire, the man who picked up gave me the worst attitude ever and spoke in a demeaning tone. I asked for his name and he told me “You shouldn’t care” so I told him yes I don’t care so I will report him to the corporate CS team and then he offered a refund without telling me his name. Well guess what, I wasn’t asking for a refund but an apology for his attitude so I’m still going to report this store on Monday when the Domino’s corporate office opens. The worker and this store is the sole reason I will discontinue my support and business for Domino’s and I know as one person I won’t impact their sales by much but if this is what Domino’s believes to be their representation and value, they are making a huge mistake.
Atmosphere: 1
Food: 1
Service: 1
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