Can y’all please get marshmallow?? I’m tired of driving to Westfield every time
Joseph Trinidad
Not alot of flavor
Kioni Faraji
My husband and I have been coming here for years the workers are usually so pleasant and attentive. Went in Monday we come in and got our usual order the the girl was so rude. The name on the receipt says Mia D. Passive aggressive didn’t smile and had attitude, felt rushed didn’t seem she wanted to help us. Second bad experience with this worker. Retraining in customer service is needed significantly. One bad person can ruin an experience.
Adrianna Dejesus
Sara L. Rude unprofessional. Some people shouldn’t be customer service
Samantha Bryan
In my 8 years of coming here I’ve never had a bad experience until today. I’m all for engaging with your coworkers and making your day go by smoothly, but when you have a customer directly in front of you and you blatantly look at that customer and continue to have a conversation with your coworkers laughing and googling for an entire minute before acknowledging your customer then that’s a bit rude. You then proceed to be rude throughout the entire interaction of serving your customer so much so you’re giving your customer change back from cash and you have all the coins fall on the floor because you have an attitude serving said customer. Matthew Y needs a lot of retraining on customer engagement and satisfaction because this entire interaction was definitely not it!
Michelle Walker
The young new gentleman who served me was wonderful!!!!! He was so nice and friendly!! He told me it was his 1st day. I give the service 5 Starz!!
Chaim Rosenberg
Very chilled atmosphere extremely positive
Atmosphere: 5
Food: 4
Service: 5
Ricardo Andres Serpa Jaime
The bets employees are in this store, Sarah and Adriana were amazing people and they really know how to manage customer service to the maximum potential.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Strawberry Ice Cream, Mud Pie Mojo
Tatiana
Shout to Sara that worked 8/25 closing time hooked it up with some extra sprinkles when I tried to DIY at home bought the ice cream and couldn’t find any rainbow sprinkles anywhere. Thank you for humoring my conversation. Ice cream delicious as usual .
Atmosphere: 5
Food: 5
Service: 5
Emmanuel ramirez figueroa
Went in for ice cream few days ago, received horrible service from William. He had an attitude and seemed like he hates his job. Didn’t ask any questions, and even did our order wrong. Will not be returning here and making sure I share my experience with friends and family.
Can y’all please get marshmallow?? I’m tired of driving to Westfield every time
Not alot of flavor
My husband and I have been coming here for years the workers are usually so pleasant and attentive. Went in Monday we come in and got our usual order the the girl was so rude. The name on the receipt says Mia D. Passive aggressive didn’t smile and had attitude, felt rushed didn’t seem she wanted to help us. Second bad experience with this worker. Retraining in customer service is needed significantly. One bad person can ruin an experience.
Sara L. Rude unprofessional. Some people shouldn’t be customer service
In my 8 years of coming here I’ve never had a bad experience until today. I’m all for engaging with your coworkers and making your day go by smoothly, but when you have a customer directly in front of you and you blatantly look at that customer and continue to have a conversation with your coworkers laughing and googling for an entire minute before acknowledging your customer then that’s a bit rude. You then proceed to be rude throughout the entire interaction of serving your customer so much so you’re giving your customer change back from cash and you have all the coins fall on the floor because you have an attitude serving said customer. Matthew Y needs a lot of retraining on customer engagement and satisfaction because this entire interaction was definitely not it!
The young new gentleman who served me was wonderful!!!!! He was so nice and friendly!! He told me it was his 1st day. I give the service 5 Starz!!
Very chilled atmosphere extremely positive
Atmosphere: 5
Food: 4
Service: 5
The bets employees are in this store, Sarah and Adriana were amazing people and they really know how to manage customer service to the maximum potential.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Strawberry Ice Cream, Mud Pie Mojo
Shout to Sara that worked 8/25 closing time hooked it up with some extra sprinkles when I tried to DIY at home bought the ice cream and couldn’t find any rainbow sprinkles anywhere. Thank you for humoring my conversation. Ice cream delicious as usual .
Atmosphere: 5
Food: 5
Service: 5
Went in for ice cream few days ago, received horrible service from William. He had an attitude and seemed like he hates his job. Didn’t ask any questions, and even did our order wrong. Will not be returning here and making sure I share my experience with friends and family.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
As I was walking up to the door the girl quickly locked the door.
Very expensive and long delay
Atmosphere: 1
Food: 1
Service: 1
The food sucks and it takes a long time and it's expensive.
Atmosphere: 1
Food: 1
Service: 1
It’s a good place they are fast they are really nice and clean and the ice cream is amazing
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: One Smart Brookie, Strawberry Ice Cream, Oreo Overload - Freezer
Very good service, very delicious ice creams..
Atmosphere: 5
Food: 5
Service: 5
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