Order food and some wings with blue cheese the blue cheese was yellow and watery called to let them know girl said she had other calls about this and they still sent it with my order she said the cook said it was good. If he will send that what kind of quality control do you think they have. I told her let the cook eat it. Girl on phon was nice and very polite. But if a cook has standards like that I would steer clear.. Ordering out is very expensive these days and as a customer we deserve a quality meal..Do better...
essence
sad to even make this review. i grew up on my this food been a loyal customer since i was a kid but the quality and taste has terribly changed. the fried ravioli tasted like breaded air 0/10 the cheesesteak was a solid 5.6/10. no need for me to even call and complain because this will be my last time ordering.p.s do not try their tacos they use the same chicken they use for chicken cesar salads for their chicken tacos, just lazy and lack lustered.the original owner need to get back in the kitchen because it’s heartbreaking to even witness the downfall.
em bnb
sad to even make this review. i grew up on my this food been a loyal customer since i was a kid but the quality and taste has terribly changed. the fried ravioli tasted like breaded air 0/10 the cheesesteak was a solid 5.6/10. no need for me to even call and complain because this will be my last time ordering.p.s do not try their tacos they use the same chicken they use for chicken cesar salads for their chicken tacos, just lazy and lack lustered.the original owner need to get back in the kitchen because it’s heartbreaking to even witness the downfall.
Joanna Janel
Ima just start off by saying , the pizza is good but DONT get their salads! They dont wash their romaine lettuce. This is the second time I gotten a salad from them & found a small bug on my lettuce. This time again , I decided to get a salad thinking and hoping I wouldn’t find one again! But this time the bug was ACTUALLY alive moving around on my lettuce. Gross! & not sanitary . It’s kinda ridiculous that a simple wash can just prevent all of this & people writing a bad review , like I am right now. GENOS just wash the lettuce you give out to people.
Atmosphere: 4
Food: 4
Service: 5
Rebekah Bernard
Yikes! Today was my son’s 1st birthday party, I made an order online for 3 boxes of pepperoni pizza & wings. My sister picked up the pizza, and after she got to the house, the order was wrong. We received 3 boxes of bacon pizza instead. I called and of course I’m upset because I paid $95 on pizza & wings. The woman that answered had an extremely big attitude as if it was OUR fault that they screwed up my order. She told me I would have to come pick it up, and I said that’s not an option because I have a party going on, they would have to deliver it because it was their mistake not mines. She finally agreed to deliver it after complaining about it. Here’s the kicker, she said make sure you have the 3 incorrect boxes ready for pickup when we drop them off. I waited another 1 & 1/2 for my correct order to get here, so guess what, they only had one box waiting for them because the kids were hungry and we’ve been waiting for a long time for the food. So of course I eventually received a call from the same UNPROFESSIONAL woman, asking why I only returned 1 box instead of all three. I told her I could give her a few reasons but I’ll give her the important one, which was everyone was STARVING by now and wanted to eat something instead of nothing. She said I was being funny and that I was not allowed to order there anymore. Guess what, I could careless because the customer service was extremely unprofessional and she was beyond rude. I’ve worked in the food industry, it is extremely unsanitary to take any food back that was once delivered already, I will be taking this issue to the city because the call was recorded. & to ban someone because YOU got my order incorrect, and I had children that were hungry and needed to eat, I technically paid for that food! The corrected order should’ve been on the house, since the house jacked it up. The actual food wasn’t bad, the customer service put the nail in the coffin for me. I wouldn’t spend another dime supporting an establishment that doesn’t put their customer service as number one priority! Don’t worry, I’ll be sharing this experience with my social media followers because I am appalled to say the least.
Atmosphere: 1
Food: 1
Service: 2
Leonard Fillings
Great cheese steaks, great bacon burger, great hoagies, great cheese steak hoagies, great pizza, great shrimp pasta, great milk shakes, great flounder sandwich, great bbq wings, the fries and onion rings are delicious, great portions and upstanding owners.I hear so much good about the restaurant when ever I talk about it so I don't know where the outlandish reviews come from, must be people trying to get free food.My wife, my co workers, and family love this places food. It's better quality and doesn't cost an arm/ leg...Most of the time things make you feel sickly and tired from that, this food just makes you feel full and tastes so good on another level, you never have to worry that you'll feel sickly later from grease of processed ingredients.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Large Cheese Pizza
Jon Christopeher
I ordered a turkey club on toasted rye no tomatoes (I’m allergic) and i get white bread (not even toasted) with tomatoes. My partner’s cheesesteak was also low on meat. Do yourself a favor and avoid this place.
Atmosphere: 3
Food: 1
Service: 3
Brian Evans
I am never going to give this Pizzeria my business.I purchased a turkey hogie and immediately smelled a sourOdor. I examined the meat in the sandwich and it smelled rotten.. I called the establishment and spoke with an employee about the situation. I was told that she would have to speak with the owner who was not on the premises. She said that she would call me. I never received that call. I now sit here ill from a simple turkey hogie.
Atmosphere: 1
Food: 1
Service: 1
heaven clary
This was the first time we tried Gino’s and it’s been down the street from our house for 3 years and tonight we decided to try and coming from my 6 year old picky daughter she loves it said they’re good in her book and I had a cheesesteak and it was amazing we will defiantly be back
Antoinette Berry
The pizza was good i needed more i told this fool friend of mine to get a whole pizza n he brings out 1 pepperoni slice n 1 cheeses silly man ? ?
I am giving this place 0 stars for the ignorance in how they handled the situation of over charging my card 400! No sympathy but blamed it on what happens when you key a card inRidiculous that’s a huge keying error to have an attitude about! You made the mistake not me! Do better l! And I have ordered from other places who wouldn’t make such a erroneous mistake! Maybe more training is needed!
Daryle Sawers
Thought this was a different place when I ordered. Portions were good but the sauce was way to spicy for me and way to much on the stuffed shells. My mistake for not saying sauce on the side. Drowned in sauce. I'll be throwing the remainder away and not cheap using door dash.
Vinny Oconnell
Pizza came half cut and was basically falling apart. Not to mention it was 30 bucks for a medium pizza
Michele M.
If I could give 0 stars I would I was craving a good Stromboli and decided since their fish hoagie was pretty good, their Stromboli should be even better. I asked for it to be well done; so they burnt it. GrubHub wouldn't refund me they just gave me a GrubHub credit AFTER I canceled my Plus membership. The delivery driver was laughing when I answered the door; I thought he was just happy. Maybe he knew this monstrosity was in the box. I paid over $20 for this
Alexis Román
I have been trying to find a place for pizza after Masso's close it's business. I am happy that I have found it. Friendly staff, not a big location, but the pizza it's phenomenal and that's why I am there for.
Order food and some wings with blue cheese the blue cheese was yellow and watery called to let them know girl said she had other calls about this and they still sent it with my order she said the cook said it was good. If he will send that what kind of quality control do you think they have. I told her let the cook eat it. Girl on phon was nice and very polite. But if a cook has standards like that I would steer clear.. Ordering out is very expensive these days and as a customer we deserve a quality meal..Do better...
sad to even make this review. i grew up on my this food been a loyal customer since i was a kid but the quality and taste has terribly changed. the fried ravioli tasted like breaded air 0/10 the cheesesteak was a solid 5.6/10. no need for me to even call and complain because this will be my last time ordering.p.s do not try their tacos they use the same chicken they use for chicken cesar salads for their chicken tacos, just lazy and lack lustered.the original owner need to get back in the kitchen because it’s heartbreaking to even witness the downfall.
sad to even make this review. i grew up on my this food been a loyal customer since i was a kid but the quality and taste has terribly changed. the fried ravioli tasted like breaded air 0/10 the cheesesteak was a solid 5.6/10. no need for me to even call and complain because this will be my last time ordering.p.s do not try their tacos they use the same chicken they use for chicken cesar salads for their chicken tacos, just lazy and lack lustered.the original owner need to get back in the kitchen because it’s heartbreaking to even witness the downfall.
Ima just start off by saying , the pizza is good but DONT get their salads! They dont wash their romaine lettuce. This is the second time I gotten a salad from them & found a small bug on my lettuce. This time again , I decided to get a salad thinking and hoping I wouldn’t find one again! But this time the bug was ACTUALLY alive moving around on my lettuce. Gross! & not sanitary . It’s kinda ridiculous that a simple wash can just prevent all of this & people writing a bad review , like I am right now. GENOS just wash the lettuce you give out to people.
Atmosphere: 4
Food: 4
Service: 5
Yikes! Today was my son’s 1st birthday party, I made an order online for 3 boxes of pepperoni pizza & wings. My sister picked up the pizza, and after she got to the house, the order was wrong. We received 3 boxes of bacon pizza instead. I called and of course I’m upset because I paid $95 on pizza & wings. The woman that answered had an extremely big attitude as if it was OUR fault that they screwed up my order. She told me I would have to come pick it up, and I said that’s not an option because I have a party going on, they would have to deliver it because it was their mistake not mines. She finally agreed to deliver it after complaining about it. Here’s the kicker, she said make sure you have the 3 incorrect boxes ready for pickup when we drop them off. I waited another 1 & 1/2 for my correct order to get here, so guess what, they only had one box waiting for them because the kids were hungry and we’ve been waiting for a long time for the food. So of course I eventually received a call from the same UNPROFESSIONAL woman, asking why I only returned 1 box instead of all three. I told her I could give her a few reasons but I’ll give her the important one, which was everyone was STARVING by now and wanted to eat something instead of nothing. She said I was being funny and that I was not allowed to order there anymore. Guess what, I could careless because the customer service was extremely unprofessional and she was beyond rude. I’ve worked in the food industry, it is extremely unsanitary to take any food back that was once delivered already, I will be taking this issue to the city because the call was recorded. & to ban someone because YOU got my order incorrect, and I had children that were hungry and needed to eat, I technically paid for that food! The corrected order should’ve been on the house, since the house jacked it up. The actual food wasn’t bad, the customer service put the nail in the coffin for me. I wouldn’t spend another dime supporting an establishment that doesn’t put their customer service as number one priority! Don’t worry, I’ll be sharing this experience with my social media followers because I am appalled to say the least.
Atmosphere: 1
Food: 1
Service: 2
Great cheese steaks, great bacon burger, great hoagies, great cheese steak hoagies, great pizza, great shrimp pasta, great milk shakes, great flounder sandwich, great bbq wings, the fries and onion rings are delicious, great portions and upstanding owners.I hear so much good about the restaurant when ever I talk about it so I don't know where the outlandish reviews come from, must be people trying to get free food.My wife, my co workers, and family love this places food. It's better quality and doesn't cost an arm/ leg...Most of the time things make you feel sickly and tired from that, this food just makes you feel full and tastes so good on another level, you never have to worry that you'll feel sickly later from grease of processed ingredients.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Large Cheese Pizza
I ordered a turkey club on toasted rye no tomatoes (I’m allergic) and i get white bread (not even toasted) with tomatoes. My partner’s cheesesteak was also low on meat. Do yourself a favor and avoid this place.
Atmosphere: 3
Food: 1
Service: 3
I am never going to give this Pizzeria my business.I purchased a turkey hogie and immediately smelled a sourOdor. I examined the meat in the sandwich and it smelled rotten.. I called the establishment and spoke with an employee about the situation. I was told that she would have to speak with the owner who was not on the premises. She said that she would call me. I never received that call. I now sit here ill from a simple turkey hogie.
Atmosphere: 1
Food: 1
Service: 1
This was the first time we tried Gino’s and it’s been down the street from our house for 3 years and tonight we decided to try and coming from my 6 year old picky daughter she loves it said they’re good in her book and I had a cheesesteak and it was amazing we will defiantly be back
The pizza was good i needed more i told this fool friend of mine to get a whole pizza n he brings out 1 pepperoni slice n 1 cheeses silly man ? ?
Restaurantji Recommends
I am giving this place 0 stars for the ignorance in how they handled the situation of over charging my card 400! No sympathy but blamed it on what happens when you key a card inRidiculous that’s a huge keying error to have an attitude about! You made the mistake not me! Do better l! And I have ordered from other places who wouldn’t make such a erroneous mistake! Maybe more training is needed!
Thought this was a different place when I ordered. Portions were good but the sauce was way to spicy for me and way to much on the stuffed shells. My mistake for not saying sauce on the side. Drowned in sauce. I'll be throwing the remainder away and not cheap using door dash.
Pizza came half cut and was basically falling apart. Not to mention it was 30 bucks for a medium pizza
If I could give 0 stars I would I was craving a good Stromboli and decided since their fish hoagie was pretty good, their Stromboli should be even better. I asked for it to be well done; so they burnt it. GrubHub wouldn't refund me they just gave me a GrubHub credit AFTER I canceled my Plus membership. The delivery driver was laughing when I answered the door; I thought he was just happy. Maybe he knew this monstrosity was in the box. I paid over $20 for this
I have been trying to find a place for pizza after Masso's close it's business. I am happy that I have found it. Friendly staff, not a big location, but the pizza it's phenomenal and that's why I am there for.