I ordered 3 orders of hotcakes n hash browns and McMuffin . Had to park at slot 1 and waited 10 minutes for it to come out. Just to get home and see there was no butter for the hotcakes except syrup. Unbelievable.
Food: 4
Service: 3
Sammi Vakka (Sammi Vakka)
I wouldn't go here personally, id find a different McDonalds, I got charged for an unsweet large tea for one water, so I was charged like... $1.75 more than needed
Atmosphere: 3
Food: 2
Service: 1
yourlocalcommoner
the food came out fast.
Atmosphere: 5
Food: 5
Service: 5
Lady D
COLD SLOPPY FOOD, NOBODY ANSWERS PHONES AND RATS ON RATS!!! I was too scared to get out of my car & complain about my food because the rats were running near it & probably would’ve jumped me for it!! Not the 1st time my food was cold & served sloppy or that I’ve seen rats on this property. Disgusting…
Atmosphere: 1
Food: 1
Service: 1
Ili Martinez
Chicken nuggets crispy and hot. Fries were ok. Employees seem to not want to be there. Tables all dirty. Orders were missing items. Asked one of the workers for ketchup for a family of 8 and they only gave 2 packets and a whole lot of attitude. I'd recommend going some place else to avoid an unpleasant encounter with workers who dont want to serve.
Atmosphere: 1
Food: 5
Service: 1
Stanling Castillo
The cleaning McDonald's I never saw in 🇺🇸
Atmosphere: 4
Food: 4
Service: 5
toleta mclean,n
Gloria the server in the McDonald's Hackensack was so kind and helpful !
Atmosphere: 5
Food: 5
Service: 5
lou
People at drive through are very rushed, cashier did terrible job, still rushing me. When i went to grab my food they forgot something and a lady told a worker not to give it to me, even after i paid! Worst mcdonalds ive been to.
Lex Ramirez
I hate this McDonald's. It's absolutely useless any time after 21:00. They cease curbside pickup, making online ordering absolutely pointless. Why bother ordering ahead if I'm going to just sit in line like a schmuck with everyone else? Pointless. I think I'll pass and just go to Cars instead. I mean, if I'm going to wait an inordinate amount of time for a burger, it may as well be worth it... cold McDonald's? Definitely not worth it. Avoid after sundown.
Atmosphere: 1
Food: 3
Service: 1
Cyntia De los Angeles
Terrible attention from employees, they don't like serving customers, look for another type of job.
EVERY darn time I stop there the ice cream machine is broke or off..!! This time they said loudly and rude I might add "it's after 3 am so the machine is off!!" Mimd you as they yelled that at me though a cheap speaker when they make billions and there are HUGE McFlurry advertisements in my face telling me to buy one!! So no McFlurries or Milkshakes because it's after 3?? Then my big mac had no sauce and hard cheese... As the #1 Selling McDonald's in the ENTIRE COUNTRY (spam few years ago not sure about now but still....) They NEED to do BETTER..!!!
Kid-friendliness: Ice cream machine is NEVER on/working so the kids will most likely be sad so.....
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: Mcflurry
Timothy Liu
Lemme tell you, this McDonald's knows its stuff. I always come here after hockey to get a McFlurry or a late meal but they always will get it to you in time. The only problem is it takes a while and stuff, half the time the atmosphere makes you feel like a stranger if you're not from the University, but good for McDonald's.
Atmosphere: 4
Food: 4
Service: 3
Joseph S
Literally never ever follow directions i truly hate this McDonald's the ppl stink and i think they purposely make mistakes on the order bc no one can be that stupid
Atmosphere: 3
Food: 1
Service: 1
Gerry G
01.28.25 - unable to leave ZERO STARS TOTAL DISORGANIZATION, given the WRONG ORDER, & the food SUCKED!!! C'mon McDonald's get your act together
Atmosphere: 1
Food: 1
Service: 1
Daniel Petrino
Order 52 on 25 Jan 2025 8:47PM, Restaurant #6658:
Drive-thru person taking my order seemed irritated by my sandwich customizations which were all normal things like adding cheese, meat, pickles, and onions.
The order was entered correctly, but I did not receive either of the extra beef patties I ordered on my Big Mac. I was driving too far to return to have this addressed that night. I never double check my order before I leave because most McDonald's are very good about this, but to pay an extra $2 and then not get either of the extra patties is frustrating.
I ordered 3 orders of hotcakes n hash browns and McMuffin . Had to park at slot 1 and waited 10 minutes for it to come out. Just to get home and see there was no butter for the hotcakes except syrup. Unbelievable.
Food: 4
Service: 3
I wouldn't go here personally, id find a different McDonalds, I got charged for an unsweet large tea for one water, so I was charged like... $1.75 more than needed
Atmosphere: 3
Food: 2
Service: 1
the food came out fast.
Atmosphere: 5
Food: 5
Service: 5
COLD SLOPPY FOOD, NOBODY ANSWERS PHONES AND RATS ON RATS!!! I was too scared to get out of my car & complain about my food because the rats were running near it & probably would’ve jumped me for it!! Not the 1st time my food was cold & served sloppy or that I’ve seen rats on this property. Disgusting…
Atmosphere: 1
Food: 1
Service: 1
Chicken nuggets crispy and hot. Fries were ok. Employees seem to not want to be there. Tables all dirty. Orders were missing items. Asked one of the workers for ketchup for a family of 8 and they only gave 2 packets and a whole lot of attitude. I'd recommend going some place else to avoid an unpleasant encounter with workers who dont want to serve.
Atmosphere: 1
Food: 5
Service: 1
The cleaning McDonald's I never saw in 🇺🇸
Atmosphere: 4
Food: 4
Service: 5
Gloria the server in the McDonald's Hackensack was so kind and helpful !
Atmosphere: 5
Food: 5
Service: 5
People at drive through are very rushed, cashier did terrible job, still rushing me. When i went to grab my food they forgot something and a lady told a worker not to give it to me, even after i paid! Worst mcdonalds ive been to.
I hate this McDonald's. It's absolutely useless any time after 21:00. They cease curbside pickup, making online ordering absolutely pointless. Why bother ordering ahead if I'm going to just sit in line like a schmuck with everyone else? Pointless. I think I'll pass and just go to Cars instead. I mean, if I'm going to wait an inordinate amount of time for a burger, it may as well be worth it... cold McDonald's? Definitely not worth it. Avoid after sundown.
Atmosphere: 1
Food: 3
Service: 1
Terrible attention from employees, they don't like serving customers, look for another type of job.
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
EVERY darn time I stop there the ice cream machine is broke or off..!! This time they said loudly and rude I might add "it's after 3 am so the machine is off!!" Mimd you as they yelled that at me though a cheap speaker when they make billions and there are HUGE McFlurry advertisements in my face telling me to buy one!! So no McFlurries or Milkshakes because it's after 3?? Then my big mac had no sauce and hard cheese... As the #1 Selling McDonald's in the ENTIRE COUNTRY (spam few years ago not sure about now but still....) They NEED to do BETTER..!!!
Kid-friendliness: Ice cream machine is NEVER on/working so the kids will most likely be sad so.....
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: Mcflurry
Lemme tell you, this McDonald's knows its stuff. I always come here after hockey to get a McFlurry or a late meal but they always will get it to you in time. The only problem is it takes a while and stuff, half the time the atmosphere makes you feel like a stranger if you're not from the University, but good for McDonald's.
Atmosphere: 4
Food: 4
Service: 3
Literally never ever follow directions i truly hate this McDonald's the ppl stink and i think they purposely make mistakes on the order bc no one can be that stupid
Atmosphere: 3
Food: 1
Service: 1
01.28.25 - unable to leave ZERO STARS
TOTAL DISORGANIZATION, given the WRONG ORDER, & the food SUCKED!!!
C'mon McDonald's get your act together
Atmosphere: 1
Food: 1
Service: 1
Order 52 on 25 Jan 2025 8:47PM, Restaurant #6658:
Drive-thru person taking my order seemed irritated by my sandwich customizations which were all normal things like adding cheese, meat, pickles, and onions.
The order was entered correctly, but I did not receive either of the extra beef patties I ordered on my Big Mac. I was driving too far to return to have this addressed that night. I never double check my order before I leave because most McDonald's are very good about this, but to pay an extra $2 and then not get either of the extra patties is frustrating.
Atmosphere: 5
Food: 2
Service: 1
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