i just visited this location recently. it has been a few years…. and it should of been more. why was my bowl ICE COLD? from the meat to the rice to the lettuce. smh
Atmosphere: 3
Food: 1
Service: 3
Steph
No utensils, no lettuce, no customer service. What you will find is a whole mess (literally) and attitude. Never again.
Atmosphere: 1
Food: 1
Service: 1
Adja Diaby
The food was really salty that i couldn’t eat it. I did not eat anything the whole day for the food i got to eat to be salty.
Atmosphere: 1
Food: 1
Service: 1
Joshua Morales (I-am-Joshie-Boi)
This Chipotle location is excellent! We ordered and had a situation with the BOGO deal, we had it fixed and the service and food was amazing!
Atmosphere: 5
Food: 5
Service: 5
Paula Tamburo
Placed 2 online orders and the food was ready when we got there, the girls were very pleasant at the counter and the food was spot on.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Build-Your-Own Chipotle
Jeannine Manfredi
I really love the staff at the chipotle.On essex street in lodi new jersey.. They're always so helpful and polite.. It's just nice every time
Atmosphere: 5
Food: 5
Service: 5
Em Gerber
Never going to this location again! :( We got in at 9pm (they close at 11) with only 3 people in front of us, and we left at 9:30pm. It was so incredibly slow. They were out of multiple items, and restocked others only when we asked if they had any more. Not to mention the portions!! Oh my goodness. You are paying full price for half a bowl/burrito. Please go to another location… don’t waste your time here.
Food: 2
Service: 1
Kayla Stewart
Don’t go to this location! My husband and I ordered on the app. My husband noticed they got 1 bowl order wrong and they remade. Then they chase him down as he left because they gave us somebody else’s order. They did not label the bowls so they had to open 4 bowls to figure out whose was whose. Normally I would tell them to remake the whole order over again but my husband waited long enough for them to get it together. When we got home we realized both of our bowls were still completely wrong for a THIRD TIME!! Just absolutely ridiculous. 0 stars
Atmosphere: 1
Food: 1
Service: 1
Lester Cruz
They honored an order I made several hours ago during my lunch break. I had made a mistake and ordered online to this location instead of the one near my workplace. The online support was of no help. I had to place a new order at the new location for them to refund my order for the old location. Unfortunately, I did not have time to wait for a new order and insisted on getting a refund, but to no avail. The support team suggested that my order would be there all day. So I went after work. They did not have my order there unfortunately, but the employees asked the manager and they honored my order after giving them the confirmation number to my order. Thank you!
everytime I come here they never have steak
i just visited this location recently. it has been a few years…. and it should of been more. why was my bowl ICE COLD? from the meat to the rice to the lettuce. smh
Atmosphere: 3
Food: 1
Service: 3
No utensils, no lettuce, no customer service. What you will find is a whole mess (literally) and attitude. Never again.
Atmosphere: 1
Food: 1
Service: 1
The food was really salty that i couldn’t eat it. I did not eat anything the whole day for the food i got to eat to be salty.
Atmosphere: 1
Food: 1
Service: 1
This Chipotle location is excellent! We ordered and had a situation with the BOGO deal, we had it fixed and the service and food was amazing!
Atmosphere: 5
Food: 5
Service: 5
Placed 2 online orders and the food was ready when we got there, the girls were very pleasant at the counter and the food was spot on.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Build-Your-Own Chipotle
I really love the staff at the chipotle.On essex street in lodi new jersey.. They're always so helpful and polite.. It's just nice every time
Atmosphere: 5
Food: 5
Service: 5
Never going to this location again! :( We got in at 9pm (they close at 11) with only 3 people in front of us, and we left at 9:30pm. It was so incredibly slow. They were out of multiple items, and restocked others only when we asked if they had any more. Not to mention the portions!! Oh my goodness. You are paying full price for half a bowl/burrito. Please go to another location… don’t waste your time here.
Food: 2
Service: 1
Don’t go to this location! My husband and I ordered on the app. My husband noticed they got 1 bowl order wrong and they remade. Then they chase him down as he left because they gave us somebody else’s order. They did not label the bowls so they had to open 4 bowls to figure out whose was whose. Normally I would tell them to remake the whole order over again but my husband waited long enough for them to get it together. When we got home we realized both of our bowls were still completely wrong for a THIRD TIME!! Just absolutely ridiculous. 0 stars
Atmosphere: 1
Food: 1
Service: 1
They honored an order I made several hours ago during my lunch break. I had made a mistake and ordered online to this location instead of the one near my workplace. The online support was of no help. I had to place a new order at the new location for them to refund my order for the old location. Unfortunately, I did not have time to wait for a new order and insisted on getting a refund, but to no avail. The support team suggested that my order would be there all day. So I went after work. They did not have my order there unfortunately, but the employees asked the manager and they honored my order after giving them the confirmation number to my order. Thank you!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The location is good and easy to get in and out of, and the proportions are good
Atmosphere: 5
Food: 5
Service: 5
Super slow service, yet the prices keep rising.
Atmosphere: 3
Food: 5
Service: 1
Poor customer service. Wrong order and was treated very poorly.
Atmosphere: 1
Food: 1
Service: 1
Daniel was great, he has such great customer service. He was fast and very efficient, thank you Daniel!
Atmosphere: 5
Food: 5
Service: 5
The slowest and most inefficient chipotle I have ever been to. I could have stood in line for 10 years and it wouldn’t have felt any different.
Atmosphere: 1
Food: 1
Service: 1
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