Rita's Italian Ice & Frozen Custard

I’ve been a customer of Rita’s for over 3 years and always enjoyed their products, but today September 21st at 3:30 PM the service was very disappointing. The staff member who attended me was rude and impolite. Customer service is very important, and I hope management takes this into account to improve

Counter service was horrendous.. rude, impolite, not welcoming at all. They couldn't be bothered doing their jobs. I asked for a certain flavor that all other Rita's carry... they said they are not like all others.

Best strawberry milkshake! It has real fruit in it and tastes so delicious! Soft ice cream was good as well. Its a shame we live far away. Otherwise this would be our go-to-place.

Ice cream taste great, but the price isn't worth it. While the Italian ice cream is delicious, the regular soft served ice cream has the same taste as Dairy Queens.

Custard is some of the best around!

Really bad customer service! The cashier looked like she didn’t even want to be there. Her attitude made us feel uncomfortable. Her co worker’s attitude was a little bit better. They need retraining or even better, change to another job, away from customer service. My entire family and friends, would never go back to a Rita’s.

Nice little ice cream shop little off the bean path order an ice cream cone and a slushy drink and both are very good. I had the coconut and vanilla slush and ice cream is very flavorful and buttery Stafford cordial and friendly prices were typical with most ice cream shops very good variety of unique flavors

If I could give 0 stars, I would. The cashier didn’t even want to be there, didn’t ask what size and her attitude made us uncomfortable. Her co workers sat down as soon as we entered and looked at us in disgust. I felt scared to even ask for what size to get because the cashier looked at us in such a bad way. They need retraining because I shouldn’t feel this way as a customer.

Love Rita’s.

Best ice cream that I ever tasted.

I love there stuff serve

I go in, I order and I receive my ice with care. It’s always a consistent experience here.

I went for the first day of spring. Unfortunately, the cups are half the size now but I can’t complain because its free. My issue is the up-charge to add custard went up to $2 just for them to be stingy with the custard. I don’t care about paying more but to give me a pea sized drop of custard is insane. I could have just ordered a gelati and paid regular price. Disappointed!

Portion is so much more reasonable than the one down the road. I always go to this one. It's open year round.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Vanilla Custard

One of the menus doesn't light up so it's very hard to see. The place could be cleaner but wasn't bad.

Atmosphere: 4

Food: 5

Service: 5