Papa Johns Pizza

479 NJ-38, Maple Shade
(856) 667-6700

Recent Reviews

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Dale

They barely had anything I ordered apparently and then comes to find out they don’t have any drivers anymore and it’s all thru DoorDash drivers now and somehow anytime you order off the website and DoorDash picks it up, it sends them to a completely different address and you have to wait longer for your food. Worst 106$ spent and still waiting on my food

Brian Truong

They always ignore the well done request. The pizza is always doughy.

Atmosphere: 1

Food: 1

Service: 1

Dwayne Stewart

This is gotta be the worst pizza place in the world. I’ve ordered From here multiple times and every time I order. The order never comes right. They forget the soda or they don’t come with change and try to keep all your money. It’s horrible. It’s despicable. I’m gonna nursing home disables and I have a Driver or try to take $20 for me as a Tips. It’s the worst. I ordered chicken wings last time and they were soggy like they didn’t even cook them my last time ordering from here.

Atmosphere: 1

Food: 3

Service: 1

Marcus

Ordered a medium pizza and got what looks to be a small and when called apparently 8 slices is medium and the manger was rude

Atmosphere: 1

Food: 1

Service: 1

Eric Bazurto

I love papa John’s. I’ve been to a papa John’s in KOP that literally made me sick. This papa John’s has never done me dirty like that. I’ve gone at 8pm, 10pm, 12am, 2am and every time it’s exactly what I wanted.

Atmosphere: 5

Food: 5

Service: 5

Jessi Stilley (TieDyeJessi)

This location is no longer American owned, Indian family running the place. They are operating under the Papa John's name but not using actual papa johns ingredients. The cheesy bread isnt the same, taste different. Everything is super greasy. None of our pizzas were cut. My sauce with my cheese bread wasn't even a papa johns sauce, just a clear container full of random sauce.
Tracker said my pizza was done but I still had to wait 15 minutes for it to be ready. This location is no good!!!! Save your money and time. DO NOT PAY FOR EXTRA SAUCE, THEY WILL CLAIM THEY DONT HAVE IT AND REFUSE TO REFUND YOU

Very elderly man is making the pizza. Someone should do a welfare check on him.

Atmosphere: 1

Food: 1

Service: 1

Jim H

The pizza we ordered were steaming hot but flavorless . I have no major complaints except for they don't have napkins or plates. Update: my daughter got the runs from eating those pizza.

Atmosphere: 3

Food: 2

Service: 3

Luis Perez (Louie)

Change ownership downhill nasty pizza over cook not sanitary dirty

William

Ordered carryout special two medium two topping pizzas. Pizzas were hot, fresh and delicious. Thank you!

Food: 5

Service: 5

Rob Wilson

Can I give zero stars?! Waited 1-1/2 hours for cold pizza, what a waste of my evening 😒 the picture I will post does not do the coldness of the oizza and wings justice... very disappointing

Marcus Williams

Ordered a large cheese for $25. Frozen pizza taste better

Atmosphere: 3

Food: 1

Service: 3

Tiffany Mackafee

Cheesy bread is amazing

Atmosphere: 5

Food: 5

Service: 5

Matthew Nelson

The food was terrible and sent incorrectly we didn’t get things I paid for…. which happens it’s a big box franchise

However the customer service and overall unorthodox experience that followed was absolutely ridiculous and down right appalling,…

I will NEVER EVER under any circumstances give papa John’s a single penny again….EVER

Food: 1

Service: 1

Alyssa Leonetti

Wrong items were sent; tried to call the store and couldn’t even speak to a real person. Super annoying!

Food: 2

Kelly Walker

This is the worst papa johns I have ever ordered from. This is the second time I had an issue in the past year and I won't be ordering EVER again. I had the same exact issue both times. I always order extra garlic sauces and several cheese sauces as some in my family won't eat the pizza from here without it. The order arrives, pizza is not cut had to cut ourselves, it was cold, and there was a bag the delivery driver said contained our sauces. I open the bag and find ranch, BBQ, and a zesty sauce. We opened the pizza boxes and there was a clear container with what appeared to be an attempt to make a garlic sauce. I was charged $1.25 per sauce i ordered but received 0. I chased the delivery driver who said the garlic sauce was expired and "they always mess up the order". I call the store and the woman said they didn't have either sauce, so why did you charge me and send me a bunch of stuff i dont want. Here's a thought: if you don't have what I ordered, pick up the phone, tell me you don't have what I ordered and I have the option to cancel. Just don't assume sending a bunch of random crap will suffice. Totally done with this store

Food: 1

Service: 1

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