This facility is run horribly. The employees are noticably understaffed and overworked. Sometimes just two people on incredibly busy days. Upper management needs to do something about this, and stop worrying so much about their profits and how much money they can save by exploiting people, but of course they never will.
Connie Zhang
3 times in one week the store is closed but drive thru is open. Don’t allow mobile instore pickup if the store is close defeats the purpose. 20 min wait for drive thru is insane.
Nausharwan Butt
States available for pickup, ordered placed and then the store is closed and drive thru has a 15 minute wait
Christiana Del Vecchio
I have never had to wait in a Starbucks drive thru this long. Literally 20 min and I’m still in line and STUCK HERE since the lane is too narrow to pass. Each time a car goes to the pick up window it’s sitting there for 5+ minutes. Never coming to this location again. If they are short staffed then shame on the company and management.
Service: 1
Japundeep Singh
The service at this location is extremely!!! Slow. We have been in line for 30+ mins and I’m writing this while still 4 cars behind in line. This is completely insane
Atmosphere: 1
Food: 1
Service: 1
Tracy Laurenza
Went through the drive thru service was fast , not a long wait at all. Employee's always friendly as well.
Atmosphere: 5
Food: 5
Service: 5
Defenza del pueblo Dominicano
I loved this place, the guys are very kind and attentive.
Atmosphere: 5
Food: 5
Service: 5
David Nolan
I ordered online two days in a row. First day I was served two old bacon and egg sandwiches. The eggs were old and smelly and the bacon was extremely dark and hard like beef jerky! I complained to the district manager Andrea Wise who left me one brief voicemail and never followed up at all. The Maple Shade Starbucks isn’t much different in appearance from the others in my opinion either. They could all use a deep cleaning! So could many off the staff!
Atmosphere: 1
Food: 1
Service: 1
Alex Shuba
very slow service. every time I visit this location. not a single person ordering or drivethru, i can sit and wait up to 25min, i always have to ask, and then i hear, 'Oh!! we just got your order'......
Atmosphere: 4
Food: 4
Service: 1
Yanelsie Medina
Gia is amazing! Always super sweet while taking my order, usually have her at this location and she recognized me when I stopped by the one on 38. Sweet interaction and good coffee!
Really disappointed in the food I received. Poorly made. Usually when I go to a Starbucks the food is well put together.
Ava Bogdan
They continue to make my drink wrong.
Atmosphere: 2
Food: 3
Service: 2
Chloe
What can I say that hasn’t already been said about Starbucks? They are fabulous along with their amazing and super friendly staff. I think that’s what really makes a place established and stay on the map when it knows how to train its staff to be the best they can be. If you go to other places sometimes the staff is so annoyed that your there and I get it, you don’t want to be working bc your young and you just want to be hanging out with your friends, but many people have ti do these types of jobs until they can become established in their lives. But Starbucks always has a staff ready to greet you and make your experience there as pleasant as possible and the Starbucks in particular has a great over the top staff working there. So if you’re a Starbucks fan definitely try this store bc it’s one of the BEST around the area!
Atmosphere: 5
Food: 5
Service: 5
Myra Holden
This place is turning into dunkin. They don’t listen to instructions, drinks taste terrible, guest service declining quickly!!
A Meekins
This location doesn’t run as efficiently as other Starbucks in the area.
This facility is run horribly. The employees are noticably understaffed and overworked. Sometimes just two people on incredibly busy days. Upper management needs to do something about this, and stop worrying so much about their profits and how much money they can save by exploiting people, but of course they never will.
3 times in one week the store is closed but drive thru is open. Don’t allow mobile instore pickup if the store is close defeats the purpose. 20 min wait for drive thru is insane.
States available for pickup, ordered placed and then the store is closed and drive thru has a 15 minute wait
I have never had to wait in a Starbucks drive thru this long. Literally 20 min and I’m still in line and STUCK HERE since the lane is too narrow to pass. Each time a car goes to the pick up window it’s sitting there for 5+ minutes. Never coming to this location again. If they are short staffed then shame on the company and management.
Service: 1
The service at this location is extremely!!! Slow. We have been in line for 30+ mins and I’m writing this while still 4 cars behind in line. This is completely insane
Atmosphere: 1
Food: 1
Service: 1
Went through the drive thru service was fast , not a long wait at all. Employee's always friendly as well.
Atmosphere: 5
Food: 5
Service: 5
I loved this place, the guys are very kind and attentive.
Atmosphere: 5
Food: 5
Service: 5
I ordered online two days in a row. First day I was served two old bacon and egg sandwiches. The eggs were old and smelly and the bacon was extremely dark and hard like beef jerky! I complained to the district manager Andrea Wise who left me one brief voicemail and never followed up at all. The Maple Shade Starbucks isn’t much different in appearance from the others in my opinion either. They could all use a deep cleaning! So could many off the staff!
Atmosphere: 1
Food: 1
Service: 1
very slow service. every time I visit this location. not a single person ordering or drivethru, i can sit and wait up to 25min, i always have to ask, and then i hear, 'Oh!! we just got your order'......
Atmosphere: 4
Food: 4
Service: 1
Gia is amazing! Always super sweet while taking my order, usually have her at this location and she recognized me when I stopped by the one on 38. Sweet interaction and good coffee!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Really disappointed in the food I received. Poorly made. Usually when I go to a Starbucks the food is well put together.
They continue to make my drink wrong.
Atmosphere: 2
Food: 3
Service: 2
What can I say that hasn’t already been said about Starbucks? They are fabulous along with their amazing and super friendly staff. I think that’s what really makes a place established and stay on the map when it knows how to train its staff to be the best they can be. If you go to other places sometimes the staff is so annoyed that your there and I get it, you don’t want to be working bc your young and you just want to be hanging out with your friends, but many people have ti do these types of jobs until they can become established in their lives. But Starbucks always has a staff ready to greet you and make your experience there as pleasant as possible and the Starbucks in particular has a great over the top staff working there. So if you’re a Starbucks fan definitely try this store bc it’s one of the BEST around the area!
Atmosphere: 5
Food: 5
Service: 5
This place is turning into dunkin. They don’t listen to instructions, drinks taste terrible, guest service declining quickly!!
This location doesn’t run as efficiently as other Starbucks in the area.
Atmosphere: 2
Food: 4
Service: 2
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