Very bad customer service. I ordered a cappuccino, but she gave me hot milk.
John Truempy
Its the one we pick up our gift cards from. Its an easy location when leaving the Morstown Mall.
Atmosphere: 5
Food: 5
Service: 5
Jeff P.
It’s 5:13 pm (they close at 9 pm) ordered 1 coffee- “we can’t make coffee,we have no hot water”🤔 coffee, starts with cold water ! , ordered 1 ice tea- “we could make you tea,but it will be mostly water” Whom ever owns this place should pack it in or fire all the people who are just collecting a pay check while doing NO customer service !
Atmosphere: 1
Service: 1
Kelly Holman
Starbucks is killing birds by contributing to the deforestation necessary to use sun grown coffee as opposed to shade grown. This company is horrible and consistently does not care about the environment. They use tons of single use plastic cups and do not contribute at all towards more eco friendly solutions. Please get your coffee from somewhere else !
Atmosphere: 1
Food: 1
Service: 1
Ty
This facility is run horribly. The employees are noticably understaffed and overworked. Sometimes just two people on incredibly busy days. Upper management needs to do something about this, and stop worrying so much about their profits and how much money they can save by exploiting people, but of course they never will.
Connie Zhang
3 times in one week the store is closed but drive thru is open. Don’t allow mobile instore pickup if the store is close defeats the purpose. 20 min wait for drive thru is insane.
Nausharwan Butt
States available for pickup, ordered placed and then the store is closed and drive thru has a 15 minute wait
Christiana Del Vecchio
I have never had to wait in a Starbucks drive thru this long. Literally 20 min and I’m still in line and STUCK HERE since the lane is too narrow to pass. Each time a car goes to the pick up window it’s sitting there for 5+ minutes. Never coming to this location again. If they are short staffed then shame on the company and management.
Service: 1
Japundeep Singh
The service at this location is extremely!!! Slow. We have been in line for 30+ mins and I’m writing this while still 4 cars behind in line. This is completely insane
Atmosphere: 1
Food: 1
Service: 1
Tracy Laurenza
Went through the drive thru service was fast , not a long wait at all. Employee's always friendly as well.
I loved this place, the guys are very kind and attentive.
Atmosphere: 5
Food: 5
Service: 5
David Nolan
I ordered online two days in a row. First day I was served two old bacon and egg sandwiches. The eggs were old and smelly and the bacon was extremely dark and hard like beef jerky! I complained to the district manager Andrea Wise who left me one brief voicemail and never followed up at all. The Maple Shade Starbucks isn’t much different in appearance from the others in my opinion either. They could all use a deep cleaning! So could many off the staff!
Atmosphere: 1
Food: 1
Service: 1
Alex Shuba
very slow service. every time I visit this location. not a single person ordering or drivethru, i can sit and wait up to 25min, i always have to ask, and then i hear, 'Oh!! we just got your order'......
Atmosphere: 4
Food: 4
Service: 1
Yanelsie Medina
Gia is amazing! Always super sweet while taking my order, usually have her at this location and she recognized me when I stopped by the one on 38. Sweet interaction and good coffee!
Atmosphere: 5
Food: 5
Service: 5
Chelsea S
Really disappointed in the food I received. Poorly made. Usually when I go to a Starbucks the food is well put together.
Very bad customer service. I ordered a cappuccino, but she gave me hot milk.
Its the one we pick up our gift cards from. Its an easy location when leaving the Morstown Mall.
Atmosphere: 5
Food: 5
Service: 5
It’s 5:13 pm (they close at 9 pm) ordered 1 coffee- “we can’t make coffee,we have no hot water”🤔 coffee, starts with cold water ! , ordered 1 ice tea- “we could make you tea,but it will be mostly water”
Whom ever owns this place should pack it in or fire all the people who are just collecting a pay check while doing NO customer service !
Atmosphere: 1
Service: 1
Starbucks is killing birds by contributing to the deforestation necessary to use sun grown coffee as opposed to shade grown. This company is horrible and consistently does not care about the environment. They use tons of single use plastic cups and do not contribute at all towards more eco friendly solutions. Please get your coffee from somewhere else !
Atmosphere: 1
Food: 1
Service: 1
This facility is run horribly. The employees are noticably understaffed and overworked. Sometimes just two people on incredibly busy days. Upper management needs to do something about this, and stop worrying so much about their profits and how much money they can save by exploiting people, but of course they never will.
3 times in one week the store is closed but drive thru is open. Don’t allow mobile instore pickup if the store is close defeats the purpose. 20 min wait for drive thru is insane.
States available for pickup, ordered placed and then the store is closed and drive thru has a 15 minute wait
I have never had to wait in a Starbucks drive thru this long. Literally 20 min and I’m still in line and STUCK HERE since the lane is too narrow to pass. Each time a car goes to the pick up window it’s sitting there for 5+ minutes. Never coming to this location again. If they are short staffed then shame on the company and management.
Service: 1
The service at this location is extremely!!! Slow. We have been in line for 30+ mins and I’m writing this while still 4 cars behind in line. This is completely insane
Atmosphere: 1
Food: 1
Service: 1
Went through the drive thru service was fast , not a long wait at all. Employee's always friendly as well.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I loved this place, the guys are very kind and attentive.
Atmosphere: 5
Food: 5
Service: 5
I ordered online two days in a row. First day I was served two old bacon and egg sandwiches. The eggs were old and smelly and the bacon was extremely dark and hard like beef jerky! I complained to the district manager Andrea Wise who left me one brief voicemail and never followed up at all. The Maple Shade Starbucks isn’t much different in appearance from the others in my opinion either. They could all use a deep cleaning! So could many off the staff!
Atmosphere: 1
Food: 1
Service: 1
very slow service. every time I visit this location. not a single person ordering or drivethru, i can sit and wait up to 25min, i always have to ask, and then i hear, 'Oh!! we just got your order'......
Atmosphere: 4
Food: 4
Service: 1
Gia is amazing! Always super sweet while taking my order, usually have her at this location and she recognized me when I stopped by the one on 38. Sweet interaction and good coffee!
Atmosphere: 5
Food: 5
Service: 5
Really disappointed in the food I received. Poorly made. Usually when I go to a Starbucks the food is well put together.
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