Food is excellent, the service is fantastic, but just too expensive for me now
Atmosphere: 5
Food: 5
Service: 5
Ashley Skowron
Manager was so rude!!! I was trying to get a simple salad.. less than 3 toppings... he hovered over the girl helping me as I was asking her questions and answering for her instead of letting her respond herself. I felt extremely uncomfortable. I asked if they had egg whites but he again responded only whole eggs. I would have thought a little customization would make up for the fact I’m getting ripped off. I’ve gone to this place since it first opened.. tonight was my last.. I’m gonna go to CHOPT or Salad House!
Atmosphere: 1
Food: 1
Service: 1
A T
There were two workers there (guy who put our salads together and a girl who rang up our order) and they were really nice. Offered to throw away/clean our trays for us when we were done. The place was very clean. We didn’t realized the place closed at 4 today, but they were nice and didn’t rush us or even told us they were closing. Really good kids.
Atmosphere: 5
Food: 5
Service: 5
Sheree Moore
**Review of Saladworks: Exceptional Customer Service at this location **
I wanted to take a moment to share my experience at Saladworks, but not solely about the salad itself—though it was fresh and delicious as expected. What really stood out to me was the outstanding service provided by an employee named Hannah.
Hannah's attention to detail was remarkable. She didn't just assemble a salad; she crafted an experience that every customer hopes for when dining out. Her professionalism was evident from the moment I placed my order. She took the time to ensure that my salad not only tasted great but also met my expectations in terms of portion size and overall satisfaction.
What truly impressed me was Hannah's exceptional customer service. She went above and beyond to make sure I had a positive experience. Her friendly demeanor and genuine concern for my satisfaction were evident throughout my visit. In a world where good customer service can be hard to find, Hannah truly stands out as a shining example of excellence.
Because of Hannah's outstanding service, I will gladly make the extra trip to this Saladworks location rather than visiting others closer to my home. Employees like Hannah are a rare find and deserve to be recognized for their dedication and hard work. She is undoubtedly an invaluable asset to Saladworks, and I hope her commitment to customer satisfaction continues to be celebrated.
If you're looking for not just a salad, but a dining experience that exceeds expectations, I highly recommend visiting Saladworks and experiencing firsthand the exceptional service provided by Hannah. Your taste buds and your appreciation for great customer service will thank you!
Atmosphere: 5
Food: 5
Service: 5
Jade Harvey
Always fresh great place to grab a quick salad.
Atmosphere: 5
Food: 5
Service: 5
Madison L
Had the best saladworks experience here. Everyone was very nice and they were working through the line like it was nothing. Thanks guys!!
Food: 5
Service: 5
Brian Temple
Salads are not what they used to be.
Atmosphere: 5
Food: 2
Service: 5
Vihar Kadakia
I have been going to this Saladworks everyday for over a year and just faced one of the worst employee and will never be stepping into this place again!They lost my business permanently because of rude customer service. Looking at my credit card statement I spent over 3k in one year at this place and I do not deserve to be treated like this.
Atmosphere: 1
Food: 1
Service: 1
Joe Hartner
Delicious, friendly and clean.
Atmosphere: 4
Food: 5
Service: 5
Kate Passarella
I usually have a good experience at this location but not today. I ordered my usual warm grain bowl and noticed the grains looked wet while it was being served. I asked the employee if the grain was wet (because if so I would have ordered something else). The employee answered “it’s warm”. I took her word for it because who would want to knowingly serve someone slop, right? Went back to work and took 1 bite and couldn’t even eat it. It was watery and complete mush! When I took it back to the store and confirmed that the grain was not correctly made, the same employees argued that “it is always like that”. I explained again that I always order that item and it is never wet and mushy. She continued to say it’s supposed to be like that and offered to make me something else. I am disappointed in the customer service this employee displayed. She should have apologized instead of arguing with the customer. It should have been thrown away and remade if it was not made correctly. It should not be served to the next paying customer.
One of the better Salad Works around. All fresh salads and the staff are extremely attentive. Very rarely do they make a mistake when putting my orders together. You won’t regret
Jerry Naimoli
Owner wasn’t to nice, and upset when I asked to top it off.
Karen McMahon
Fresh food. Nice staff
T L
Don’t bother with this location. Go to the one down on Rt73
Jamie Myers
Staff was miserable and they were either wearing no gloves at all or just one.
Food is excellent, the service is fantastic, but just too expensive for me now
Atmosphere: 5
Food: 5
Service: 5
Manager was so rude!!! I was trying to get a simple salad.. less than 3 toppings... he hovered over the girl helping me as I was asking her questions and answering for her instead of letting her respond herself. I felt extremely uncomfortable. I asked if they had egg whites but he again responded only whole eggs. I would have thought a little customization would make up for the fact I’m getting ripped off. I’ve gone to this place since it first opened.. tonight was my last.. I’m gonna go to CHOPT or Salad House!
Atmosphere: 1
Food: 1
Service: 1
There were two workers there (guy who put our salads together and a girl who rang up our order) and they were really nice. Offered to throw away/clean our trays for us when we were done. The place was very clean. We didn’t realized the place closed at 4 today, but they were nice and didn’t rush us or even told us they were closing. Really good kids.
Atmosphere: 5
Food: 5
Service: 5
**Review of Saladworks: Exceptional Customer Service at this location **
I wanted to take a moment to share my experience at Saladworks, but not solely about the salad itself—though it was fresh and delicious as expected. What really stood out to me was the outstanding service provided by an employee named Hannah.
Hannah's attention to detail was remarkable. She didn't just assemble a salad; she crafted an experience that every customer hopes for when dining out. Her professionalism was evident from the moment I placed my order. She took the time to ensure that my salad not only tasted great but also met my expectations in terms of portion size and overall satisfaction.
What truly impressed me was Hannah's exceptional customer service. She went above and beyond to make sure I had a positive experience. Her friendly demeanor and genuine concern for my satisfaction were evident throughout my visit. In a world where good customer service can be hard to find, Hannah truly stands out as a shining example of excellence.
Because of Hannah's outstanding service, I will gladly make the extra trip to this Saladworks location rather than visiting others closer to my home. Employees like Hannah are a rare find and deserve to be recognized for their dedication and hard work. She is undoubtedly an invaluable asset to Saladworks, and I hope her commitment to customer satisfaction continues to be celebrated.
If you're looking for not just a salad, but a dining experience that exceeds expectations, I highly recommend visiting Saladworks and experiencing firsthand the exceptional service provided by Hannah. Your taste buds and your appreciation for great customer service will thank you!
Atmosphere: 5
Food: 5
Service: 5
Always fresh great place to grab a quick salad.
Atmosphere: 5
Food: 5
Service: 5
Had the best saladworks experience here. Everyone was very nice and they were working through the line like it was nothing. Thanks guys!!
Food: 5
Service: 5
Salads are not what they used to be.
Atmosphere: 5
Food: 2
Service: 5
I have been going to this Saladworks everyday for over a year and just faced one of the worst employee and will never be stepping into this place again!They lost my business permanently because of rude customer service. Looking at my credit card statement I spent over 3k in one year at this place and I do not deserve to be treated like this.
Atmosphere: 1
Food: 1
Service: 1
Delicious, friendly and clean.
Atmosphere: 4
Food: 5
Service: 5
I usually have a good experience at this location but not today. I ordered my usual warm grain bowl and noticed the grains looked wet while it was being served. I asked the employee if the grain was wet (because if so I would have ordered something else). The employee answered “it’s warm”. I took her word for it because who would want to knowingly serve someone slop, right? Went back to work and took 1 bite and couldn’t even eat it. It was watery and complete mush! When I took it back to the store and confirmed that the grain was not correctly made, the same employees argued that “it is always like that”. I explained again that I always order that item and it is never wet and mushy. She continued to say it’s supposed to be like that and offered to make me something else. I am disappointed in the customer service this employee displayed. She should have apologized instead of arguing with the customer. It should have been thrown away and remade if it was not made correctly. It should not be served to the next paying customer.
Restaurantji Recommends
One of the better Salad Works around. All fresh salads and the staff are extremely attentive. Very rarely do they make a mistake when putting my orders together. You won’t regret
Owner wasn’t to nice, and upset when I asked to top it off.
Fresh food. Nice staff
Don’t bother with this location. Go to the one down on Rt73
Staff was miserable and they were either wearing no gloves at all or just one.
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