Dunkin'
351D Matawan Rd, Matawan
(732) 566-4030
Recent Reviews
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Among dunkin donuts š©, this one stands out because of the people who run it. They have taken the time to remember what you've ordered and almost have it ready before you walk through the door.
They are kind and friendly people!!
Allpower my Indian people , working with love ....
i had an amazing experience here this morning, the staff is so friendly, there was an Indian woman & gentleman that went above and beyond to make my morning better! very funny and friendly. i didnāt catch their names, but thank you. 10/10!
It's ok
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Croissant
One of the few places with fresh coffee. Needs more seating.
Atmosphere: 5
Food: 5
Service: 5
This must be family-owned and operated because the staff is always above and beyond friendly
Atmosphere: 5
Food: 5
Service: 5
I arrived at this location for the second time, hoping for a smoother experience. My first visit was chaotic, with a long wait. Today, thinking ahead, I placed an order as I drove south on the parkway. Just 5 minutes away, I anticipated a quick grab of my coffee and Boston cream donuts. To my dismay, neither my coffee nor my donuts were ready; they weren't even in a bag. Surprisingly, the place wasn't crowded; there were no customers around. It's baffling that despite the emptiness, the service was sluggish. I can't help but express my frustration. The contrast between my expectation of a swift process and the reality of an unprepared order in an almost empty space is disheartening. I would have understood a delay in a busy setting, but this situation leaves me genuinely upset. It's disconcerting when even a strategic decision to order ahead doesn't alleviate the wait, especially in the absence of a crowd. This experience, where anticipation met disappointment in an empty establishment, has left me thoroughly dissatisfied.
Atmosphere: 2
Food: 3
Service: 1
Went there today early afternoon for a dozen donuts not cost $16 and there aren't even fresh very disappointed
I arrived at this location for the second time, hoping for a smoother experience. My first visit was chaotic, with a long wait. Today, thinking ahead, I placed an order as I drove south on the parkway. Just 5 minutes away, I anticipated a quick grab of my coffee and Boston cream donuts. To my dismay, neither my coffee nor my donuts were ready; they weren't even in a bag. Surprisingly, the place wasn't crowded; there were no customers around. It's baffling that despite the emptiness, the service was sluggish. I can't help but express my frustration. The contrast between my expectation of a swift process and the reality of an unprepared order in an almost empty space is disheartening. I would have understood a delay in a busy setting, but this situation leaves me genuinely upset. It's disconcerting when even a strategic decision to order ahead doesn't alleviate the wait, especially in the absence of a crowd. This experience, where anticipation met disappointment in an empty establishment, has left me thoroughly dissatisfied.
This is the all-time WORST Dunkin. I wish there were a way to give a negative rating. Because of how bad they are I attempt to avoid coming here. When I do, I regret it. They absolutely REFUSE to recognize and take orders using reward points. On top of all this, they are the least personable people. They should just hang a sign that says āwe hate customersā
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
Awful experience. First time ever writing a review: this warranted it. Avoid at all costs: rude, slow, incompetent personnel
Horrible experience. They told me they no longer serve cafe au laitāwhich is on their menu. And argued they only serve lattes⦠if one can make a latte, one can very well make a cafe au lait. Staff was not nice and both seem totally unsure of what they were supposed to do. Very confusing experience. Why are the staff not trained in menu items??
Atmosphere: 1
Food: 2
Service: 1
HORRIBLE, HORRIBLE experience at this Dunkin! The worst Iāve ever had. I was served BURNT hashbrowns and my boyfriends breakfast sandwich had a nasty grey hair in it!! This is absolutely disgusting and despicable! When I contacted customer service, I was told I needed a receipt but the cashier decided to crumble it up and throw it out instead of giving it to us. Do better Dunkin!
Atmosphere: 1
Food: 1
Service: 1
Great snacking bacon
Great service!
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