Dunkin'
952 NJ-34, Matawan
(732) 566-9805
Recent Reviews
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Great coffee!
Unfortunately, every visit to this Dunkin’ feels rushed and unwelcoming. The staff often seem irritated, and the coffee reflects it — it’s rarely made with care, and you can genuinely taste the difference. When I’ve asked for a simple fix, I’m met with eye rolls or treated like I’m a bother. It’s disappointing, especially when all you want is a decent cup and a little kindness.
I ask for a Medium caramel frozen coffee and they loaded with so much sugar it’s insane how. An anybody eat it??!
Pravina and staff v nice Service 🙏
Every time I order something they do it the wrong way plus they are rude to me
Great location! I was helped by Pravina and she was fantastic, very friendly, did an outstanding job with my order, and made my experience amazing! Thank you!
Brand new location. Very clean and service is awesome. The manager Dev is very helpful.
had such a great experience! The coffee was fresh and delicious, and their wide variety of donuts was simply irresistible. The staff was friendly and efficient, making sure that my order was perfect and served quickly.
The atmosphere was welcoming and clean, which made it a great place to relax and enjoy my treat. I also appreciated the convenient location and ample parking. Overall, Dunkin' provided excellent service and quality products, making it a top choice for my coffee and snack needs. Highly recommend!
Best dunkin' I've been to. Open late, has drive-thru, excellent (and really fast) service. Pravina knows my order by heart and always makes my experience there great.
GROSS FOOD FROZEN STILL WHEN I BIT IT AND MY BACON WAS SOUR WITH DRY WHITE THINGS AND IT WAS CRUMBLED LIKE SOEMONE STEPED ON IT
Restaurantji Recommends
This location provides an exceptional experience for customers. The staff members are not only courteous but also attentive, ensuring that all customers feel welcomed and valued. The cleanliness of the establishment is noticeable, contributing to a pleasant dining atmosphere. Moreover, the efficiency of the drive-through service is impressive, with minimal wait times that enhance convenience for customers on the go. The quality of the food is also noteworthy, with a diverse menu that meets various tastes.
However, there is a significant issue related to the current ordering process. The presence of two separate ordering lines that ultimately merge into one can lead to confusion and frustration. Customers may feel compelled to compete for their place in line, which detracts from the overall experience. To address this concern, I recommend simplifying the ordering system by eliminating one of the lines. By retaining only the outside ordering line and removing the inside line, the process would be streamlined, reducing the potential for conflict and improving customer satisfaction. This change would create a more organized and efficient ordering experience for all customers.
Location is lovely! The service is fast, the employees are nice, food is good, and the restaurant is clean. I will be coming back soon!
Amazing Location. The employees are nice and the food is good. I will be returning soon!
Honestly, this Dunkin is awful. The staff seem unfriendly at the window and the food is usually messed up in some way. It's a Dunkin... Why are the wake up wraps slopped together with half the tortilla off and why are the hash browns soggy and cold? Literally fold it and press a button. Disappointed.
Outstanding customer service, good food, and great environment.
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