I would give it zero stars. This place is a joke. My food never was delivered. I’ve called three times to ask about it. I was hung up on several times. Please don’t waste your time here
Atmosphere: 1
Food: 1
Service: 1
J Ci
Very rude and mean cashier. 🤮
Atmosphere: 1
Food: 1
Service: 1
Amanda
Place used to be amazing, but now it's awful. Not sure what happened, but the food quality is subpar now and doesn't have a very clean establishment/kitchen.
Nicolas Yuhas
Hair in my spring roll and soup
Yusef Little
Just don't order from here.
Atmosphere: 1
Food: 2
Service: 1
_ V
If I could give this place zero stars, I would. The fried rice was bland, lacking any flavor, and had a burnt aftertaste that was hard to ignore. The fried chicken wings were a big disappointment—soggy, lacking any crunch or flavor, and they had an unappetizing yellow tint that made me question their freshness. Save your money and do yourself a favor by choosing somewhere else to eat!
DamON Anderson
Vegetarian options: Good ?
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Pork Fried Rice, House Special Lo Mein, C24 Bourbon Chicken
Mari C
Zero stars if I could ...Used to be our favorite Chinese Takeout now we will NEVER purchase from them again. They must have changed owners since everyone from the rude person who answers the phone to the clueless delivery guy are different. The delivery guy rings the bell and runs, leaving your food there. The girl who takes the order is rude. Prior to this time, we ordered Egg Foo Young but did not get the white rice. Gave them another chance today, and AGAIN NO WHITE RICE or Egg Roll. And that's not the worst part. I asked for boneless ribs with extra sauce and they said they never had sauce, when it ALWAYS had sauce. Been ordering there for years since my kids were small. Once we got the order, there was a long, white hair intertwined in the extremely dry ribs. We called and the "manager", who spoke as of it was scripted, said he would send back the delivery guy with a replacement and to send back the boneless ribs with the hair so he could "show his chef". I was so disgusted I couldn't eat but chose ribs instead of boneless as a replacement. The delivery guy returned and looked at the container of ribs wondering why I gave them back. Again, they did not send the rice. We called again. They did not understand why I was calling back and after saying my meal did not come with rice, which it did, said they would send back the same delivery guy. A few minutes later, we got a call back from someone we had a very difficult time understanding, demanding we send back lo mein that she "thinks" she put in our bag, which she did not. She was very argumentative and refused to send the delivery guy with the rice unless we sent back the lo mein, which we DID NOT ORDER, RECEIVE OR HAVE. Then she said it was too busy for him to come back out so they will give us the white rice next time. There will not be a next time. The error was NOT ours. You need to learn how to deal with your customers because this is not it. The food quality has gone down significantly as well.
Atmosphere: 1
Food: 1
Service: 1
Christina Rosario
If I could rate this 0 stars I would. I’ve never experienced something like this in my life. I’ve worked in customer service and in restaurants so I’d like to think I’m pretty understanding and empathetic.
My family always orders from here and we’ve never had an issue. Tonight we ordered a few things but I had a pizza roll and small veggie fried rice. When I got to the bottom of pint and took my next bite, something was hard. At first I thought it was an overcooked vegetable. No…what I pulled out of my mouth was the tip of a fingernail. A long one at that. I took the pint over to the restaurant with the fingernail back in it and showed the woman working the register what it was. Her first response was “no one here has long nails”, argued with me about it and tried to give me $6 dollars when we ordered $40 worth of food. The right thing to do would have been to refund the meal and apologize. She refused. I’m disgusted and we wont be ordering from here again. I hope everyone thinks twice before ordering from here.
Excellent food. It had flavor and was not a small amount. White meat was used in General Tso’s Combo’s; the appetizers were very fresh and delicious; the rice dishes were so authentic tasting. Usually my family and I order a rice dish as well as a vegetable option (the vegetable) and pork fried rice Quarts were 5/5 taste, quality and price (not expensive as other local Chinese food restaurants). Service was nice and they are working hard at the restaurant. Great job Grand China! 5/5; my family and I will be ordering again !
Vegetarian options: I didn’t just order vegetarian; but the one dish we did order was fitting my vegetarian heavy diet. The menu had plenty of options for vegetarian menu; healthy menu; and vegan options like rice dishes and veg Chinese dishes.
Dietary restrictions: They offer vegetarian and veg only options
Parking: Located on the restaurant side of the street and across the street.
Kid-friendliness: Friendly staff
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pork Fried Rice, Sauce
Carlos Cortez
Love the freshness of their food and the best General Tso’s.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Wings
Robert Schwartz
What a great delivery option. Fast delivery with tasty food. The General Tso's is delicious.
Atmosphere: 5
Food: 5
Service: 5
bibi Pereach
I would recommend to make your math when you receive your total. I was overcharged and went I received my order the cashier was disrespectful throwing the food to me. She did not think I would cough her stealing my money. She gave me back what was missing with an attitude. She did wrong and no apologies. Just check your receipt when you get charge. Bad experience !!!
Atmosphere: 1
Food: 3
Service: 1
humsika uppala
The slowest service ever. Can’t even call it slow. They take more than an hour to give your order. Never go here. Even for a pick up or delivery.
I would give it zero stars. This place is a joke. My food never was delivered. I’ve called three times to ask about it. I was hung up on several times. Please don’t waste your time here
Atmosphere: 1
Food: 1
Service: 1
Very rude and mean cashier.
🤮
Atmosphere: 1
Food: 1
Service: 1
Place used to be amazing, but now it's awful. Not sure what happened, but the food quality is subpar now and doesn't have a very clean establishment/kitchen.
Hair in my spring roll and soup
Just don't order from here.
Atmosphere: 1
Food: 2
Service: 1
If I could give this place zero stars, I would. The fried rice was bland, lacking any flavor, and had a burnt aftertaste that was hard to ignore. The fried chicken wings were a big disappointment—soggy, lacking any crunch or flavor, and they had an unappetizing yellow tint that made me question their freshness. Save your money and do yourself a favor by choosing somewhere else to eat!
Vegetarian options: Good ?
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Pork Fried Rice, House Special Lo Mein, C24 Bourbon Chicken
Zero stars if I could ...Used to be our favorite Chinese Takeout now we will NEVER purchase from them again. They must have changed owners since everyone from the rude person who answers the phone to the clueless delivery guy are different. The delivery guy rings the bell and runs, leaving your food there. The girl who takes the order is rude. Prior to this time, we ordered Egg Foo Young but did not get the white rice. Gave them another chance today, and AGAIN NO WHITE RICE or Egg Roll. And that's not the worst part. I asked for boneless ribs with extra sauce and they said they never had sauce, when it ALWAYS had sauce. Been ordering there for years since my kids were small. Once we got the order, there was a long, white hair intertwined in the extremely dry ribs. We called and the "manager", who spoke as of it was scripted, said he would send back the delivery guy with a replacement and to send back the boneless ribs with the hair so he could "show his chef". I was so disgusted I couldn't eat but chose ribs instead of boneless as a replacement. The delivery guy returned and looked at the container of ribs wondering why I gave them back. Again, they did not send the rice. We called again. They did not understand why I was calling back and after saying my meal did not come with rice, which it did, said they would send back the same delivery guy. A few minutes later, we got a call back from someone we had a very difficult time understanding, demanding we send back lo mein that she "thinks" she put in our bag, which she did not. She was very argumentative and refused to send the delivery guy with the rice unless we sent back the lo mein, which we DID NOT ORDER, RECEIVE OR HAVE. Then she said it was too busy for him to come back out so they will give us the white rice next time. There will not be a next time. The error was NOT ours. You need to learn how to deal with your customers because this is not it. The food quality has gone down significantly as well.
Atmosphere: 1
Food: 1
Service: 1
If I could rate this 0 stars I would. I’ve never experienced something like this in my life. I’ve worked in customer service and in restaurants so I’d like to think I’m pretty understanding and empathetic.
My family always orders from here and we’ve never had an issue. Tonight we ordered a few things but I had a pizza roll and small veggie fried rice. When I got to the bottom of pint and took my next bite, something was hard. At first I thought it was an overcooked vegetable. No…what I pulled out of my mouth was the tip of a fingernail. A long one at that. I took the pint over to the restaurant with the fingernail back in it and showed the woman working the register what it was. Her first response was “no one here has long nails”, argued with me about it and tried to give me $6 dollars when we ordered $40 worth of food. The right thing to do would have been to refund the meal and apologize. She refused. I’m disgusted and we wont be ordering from here again. I hope everyone thinks twice before ordering from here.
Atmosphere: 1
Food: 1
Service: 1
Fast, accurate and flavorful food and service
Food: 5
Service: 5
Restaurantji Recommends
Excellent food. It had flavor and was not a small amount. White meat was used in General Tso’s Combo’s; the appetizers were very fresh and delicious; the rice dishes were so authentic tasting. Usually my family and I order a rice dish as well as a vegetable option (the vegetable) and pork fried rice Quarts were 5/5 taste, quality and price (not expensive as other local Chinese food restaurants). Service was nice and they are working hard at the restaurant. Great job Grand China! 5/5; my family and I will be ordering again !
Vegetarian options: I didn’t just order vegetarian; but the one dish we did order was fitting my vegetarian heavy diet. The menu had plenty of options for vegetarian menu; healthy menu; and vegan options like rice dishes and veg Chinese dishes.
Dietary restrictions: They offer vegetarian and veg only options
Parking: Located on the restaurant side of the street and across the street.
Kid-friendliness: Friendly staff
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pork Fried Rice, Sauce
Love the freshness of their food and the best General Tso’s.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Wings
What a great delivery option. Fast delivery with tasty food. The General Tso's is delicious.
Atmosphere: 5
Food: 5
Service: 5
I would recommend to make your math when you receive your total. I was overcharged and went I received my order the cashier was disrespectful throwing the food to me. She did not think I would cough her stealing my money. She gave me back what was missing with an attitude. She did wrong and no apologies. Just check your receipt when you get charge. Bad experience !!!
Atmosphere: 1
Food: 3
Service: 1
The slowest service ever. Can’t even call it slow. They take more than an hour to give your order. Never go here. Even for a pick up or delivery.
Atmosphere: 1
Food: 1
Service: 1
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